--- title: "EmailManager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EmailManager Software - reviews, pricing plans, popular comparisons to other Email Management products and more." source_url: "https://www.capterra.com/p/10041047/EmailManager/" page_type: "product" language: "en" --- # EmailManager Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) EmailManager ## What is EmailManager? EmailManager is an email management tool for Microsoft Outlook that automates routine email responses. It drafts replies for common inquiries, leaving sensitive emails for manual handling. Users review and approve all drafts, as the software does not auto-send emails, ensuring full control over outgoing correspondence. Operating on German servers, it complies with GDPR standards. The tool analyzes incoming emails to identify patterns like status updates, appointment requests, and document inquiries, generating drafts in a professional tone. Advanced plans include tone adjustments and industry-specific templates for tailored responses. As an Outlook add-in, EmailManager logs draft creation and edits, helping users save time on repetitive tasks while maintaining human oversight. ## What is EmailManager used for? [Email Management](https://www.capterra.com/email-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €19 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EmailManager?[Manage this product listing](https://www.g2.com/products/emailmanager/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EmailManager 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price €19 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (13,495) Value For Money 0.0 (0) Value For Money 4.6 (10,234) Customer Service 0.0 (0) Customer Service 4.7 (10,023) ## EmailManager alternatives Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) [4.5 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227138/Microsoft-Outlook/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) [4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227157/Microsoft-365/) ## FAQs about EmailManager Overview ### What company size and specific industries is EmailManager built for? EmailManager is designed for small to mid-sized businesses in service-based industries, especially property management, tax advisory, legal services, real estate, staffing, and insurance brokerage. It fits organizations that need email management tools tailored to client-facing work and document-heavy communication. Features and Usability ### What are the key features of EmailManager? EmailManager offers inbox management, email distribution, routing, and response management for handling incoming messages. It also includes autoresponders, email templates, signature management, and tagging, plus access controls and permissions, archiving and retention, activity dashboard, and reporting and analytics with real-time monitoring. Pricing ### How much does it cost and what fees or limitations are included? EmailManager starts at €19 per month for the Basis plan, with Standard at €39 and Professional at €79, all billed as flat rates. A free trial is available. Basis includes email support after setup, routine inquiry drafts, and tone-matched replies in German. Getting Started and Support ### What training and onboarding options does EmailManager offer? EmailManager provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup, webinars offer scheduled instruction, and documentation gives written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does EmailManager offer? EmailManager provides email/help desk support, a knowledge base, and phone support. Support quality cannot be assessed here because no reviewer feedback is available, so users should expect only the listed contact and self-service options without any documented notes on response times or helpfulness. ## Features AI summary Based on 17,634 Email Management reviews Capterra data shows that buyers of Email Management software rank the following features as their top priorities: - **Inbox Management** (**54%** of reviewers rated this feature as critical) - **Search/Filter** (**42%**) - **Email Tracking** (**45%**) EmailManager supports **Inbox Management**, giving teams a clear way to organize incoming messages and stay on top of daily communication. However, it does not include **Search/Filter** or **Email Tracking**. Instead, it offers **Email Monitoring** (**46%**), which can help teams keep watch over message activity and maintain visibility into email workflows. Together, these capabilities help businesses manage inbox volume more effectively and keep communication organized. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Autoresponders Create and automatically send premade copy in response to customer messages EmailManager 21 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Autoresponders: Create and automatically send premade copy in response to customer messages - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Templates: Pre-made examples and templates for emails - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Inbox Management: Organize, prioritize, and manage incoming communications - Mobile App: Access the system via a mobile application - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Routing: Plan daily routes to optimize employee scheduling and provide directions - Signature Management: Add and maintain centralized email signature(s) across an organization - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10041047/EmailManager/pricing/) Basis €19.00 Flat Rate,Per Month It includes: - Provides reply drafts in your tone (formal, factual, in German; no chatbot style) - Drafts for routine inquiries - Recognizes routine vs. risk emails - Includes email support, even after setup Standard €39.00 Flat Rate,Per Month It includes: - Automatically adjusts tone and signature to the sender (tailored to German business correspondence) - Specialized drafts for all inquiry types in your industry Professional €79.00 Flat Rate,Per Month It includes: - Integration of your documents (quoting your rules, terms, or internal guidelines) - Drafts read as if coming directly from your office Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.