--- title: "ET Ducky Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ET Ducky Software - reviews, pricing plans, popular comparisons to other Remote Monitoring and Management products and more." source_url: "https://www.capterra.com/p/10041068/ET-Ducky/" page_type: "product" language: "en" --- # ET Ducky Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) ET Ducky ## What is ET Ducky? ET Ducky is an RMM platform for Windows and Linux endpoints. It records kernel events using ETW on Windows and eBPF on Linux, correlates them on the agent, filters sensitive data before upload, and uses AI to determine the root cause of an incident in plain language. Lightweight agents install with one command and report to a browser dashboard with real-time CPU, memory, disk, and network metrics. Interactive live sessions include AI-assisted queries, script execution, file transfer, and browser-based remote desktop. Patch management covers application and OS updates with scanning, scheduling, deployment, and verification. Alerts arrive with root cause context and can trigger automations, scripts, webhooks, or tickets, with two-way sync to Jira and ServiceNow. Other capabilities include behavioral security detections, network discovery, approved-script execution, smart reports, and a self-hosted deployment option. ## What is ET Ducky used for? [Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ET Ducky?[Manage this product listing](https://www.g2.com/products/et-ducky/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ET Ducky 0.0 VS. [4.9 (493)](https://www.capterra.com/p/181954/Iru/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (493) Value For Money 0.0 (0) Value For Money 4.6 (482) Customer Service 0.0 (0) Customer Service 4.9 (486) ## ET Ducky alternatives [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about ET Ducky Overview ### What company size and specific industries is ET Ducky built for? ET Ducky is designed for IT professionals, system administrators, managed service providers, and operations teams that manage Windows and Linux infrastructure. It suits organizations of any size that need tools for technical infrastructure management, especially in IT services and managed service environments. Features and Usability ### What are the key features of ET Ducky? ET Ducky offers AI Copilot and generative AI with natural language interaction, plus help desk management, ticketing, and service management for issue prioritization. It also includes IT asset tracking, device management, network monitoring, patch management, access controls, audit trail, real-time analytics, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? ET Ducky starts at $39 per month for the Professional plan, which includes 1,000 AI queries and 20 free managed agent seats per subscribed user. The Business plan costs $99 per month, and Enterprise is $249 per month. A free version and free trial are also available. Getting Started and Support ### What training and onboarding options does ET Ducky offer? ET Ducky provides webinars, documentation, and videos for team training. Webinars support live instruction and question handling, documentation gives written reference material for setup and features, and videos offer visual guidance that users can review on their own schedule. Getting Started and Support ### What customer support options does ET Ducky offer? ET Ducky provides email/help desk support, a FAQ/forum, a knowledge base, and phone support. These channels give users several ways to find answers or contact support directly. No reviewer feedback about response speed, helpfulness, or common support issues is available for this product. ## Features AI summary Based on 1,539 Remote Monitoring and Management reviews Capterra data shows that buyers of Remote Monitoring and Management rank the following features as their top priorities: - **Server Monitoring** (**60%** of reviewers rated this feature as critical) - **Real-time Alerts** (**53%**) - **Real-Time Monitoring** (**59%**) ET Ducky supports all three of the features reviewers rate highest: **Server Monitoring**, **Real-time Alerts**, and **Real-Time Monitoring**. Together, these capabilities help businesses keep watch over server health, respond quickly to issues as they happen, and maintain continuous visibility across systems, allowing teams to reduce downtime and keep IT operations running efficiently. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases ET Ducky 55 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Deployment: Provides tools for building, deploying, or integrating source code into hosted application. - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Cross-system Integration: Works across multiple software systems or databases - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Deployment Management: Manage the processes involved when making the application ready for use - Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery - Device Management: Maintenance and upkeep of physical and/or virtual devices - Event Logs: A chronological record of actions or occurrences within a network, software, or process - For MSPs: Intended to be used by managed service providers - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Inventory Management: Track and manage inventory levels to maintain proper supply - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Patch Management: Install software updates and bug fixes remotely - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Security Tools: Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Service Management (Issue Prioritization): Analyzes operational data to proactively identify and prioritize IT issues. - Support Ticket Management: Allow customers/users to submit support queries and service requests - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticketing: Customize, sell, and distribute tickets - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10041068/ET-Ducky/pricing/) Professional $39.00 Flat Rate,Per Month It includes: - 1,000 AI queries/month - 20 free managed agent seats per subscribed user - Shared query and agent seat pool across the organization - Cloud-based event processing - Multi-agent query sessions - Cross-correlation analysis - Priority support - Usage analytics dashboard Business $99.00 Flat Rate,Per Month It includes: - 5,000 AI queries/month - 20 free managed agent seats per subscribed user - Everything in Professional plus: Team collaboration tools - Advanced event correlation - Historical analytics - Automated alert analysis - Dedicated support channel Enterprise $249.00 Flat Rate,Per Month It includes: - 50,000 AI queries/month - 20 free managed agent seats per subscribed user - Everything in Business plus: Enterprise-scale monitoring - Custom integrations - Advanced multi-agent correlation - SLA guarantee - White-glove support - Organization-wide analytics ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.