# ET Ducky Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ET Ducky Software - reviews, pricing plans, popular comparisons to other Remote Monitoring and Management products and more. Source: https://www.capterra.com/p/10041068/ET-Ducky --- # ET Ducky Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support) ET Ducky ## What is ET Ducky? ET Ducky is a RMM platform enables automated troubleshooting and report building. It captures kernel-level events, filters sensitive data, and delivers summaries to Claude AI for root cause analysis. Lightweight agents deploy as Windows Services or applications, enabling diagnostics through a browser-based dashboard with real-time monitoring of CPU, memory, disk, and network metrics. Administrators can configure ETW providers to collect data on file system operations, process creation, registry changes, and network connections. Interactive live sessions include AI-powered queries, script execution, file transfers, and remote desktop functionality. Multi-agent correlation identifies fleet-wide patterns and distributed issues. Alerts trigger automated AI analysis, scripts, webhooks, or ticket creation, integrating with Jira and ServiceNow. ET Ducky supports cloud-hosted and self-hosted models, retention, access control, and scalable pricing. ## What is ET Ducky used for? [Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ET Ducky?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://etducky.com/&name=ET Ducky) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ET Ducky 0.0 VS. [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price $1.75 Other Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (253) Value For Money 0.0 (0) Value For Money 3.9 (239) Customer Service 0.0 (0) Customer Service 3.9 (242) ## ET Ducky alternatives Highest Rated [4.9 (489)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (266)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting price $480.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about ET Ducky Overview ### What company size and specific industries is ET Ducky built for? ET Ducky is designed for enterprise operations teams, managed service providers, IT professionals, and system administrators that manage Windows infrastructure. It is best suited for larger organizations and service firms that need support for ongoing Windows-based device and system administration. Features and Usability ### What are the key features of ET Ducky? ET Ducky offers features for MSPs, remote access and control, and reporting and analytics. These capabilities support remote device management, access to systems from a distance, and the collection and review of operational data for service oversight and performance tracking. Pricing ### How much does it cost and what fees or limitations are included? ET Ducky offers a free BYOK version, plus a free trial. Paid plans start at the $39 per month Professional plan with 1,000 AI queries monthly and 20 free managed agent seats per subscribed user. Business costs $99 monthly, and Enterprise costs $249 monthly, each with higher query limits. Getting Started and Support ### What training and onboarding options does ET Ducky offer? ET Ducky provides webinars, documentation, and videos to help teams get started. Webinars support guided instruction in a live or scheduled format, documentation offers written reference material for setup and feature review, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does ET Ducky offer? ET Ducky provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer feedback on support is available in the catalog data, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the provided information. ## Pricing Free Trial Free Version Professional $39.00 Flat Rate,Per Month It includes: - 1,000 AI queries/month - 20 free managed agent seats per subscribed user - Shared query and agent seat pool across the organization - Cloud-based event processing - Multi-agent query sessions - Cross-correlation analysis - Priority support - Usage analytics dashboard Business $99.00 Flat Rate,Per Month It includes: - 5,000 AI queries/month - 20 free managed agent seats per subscribed user - Everything in Professional plus: Team collaboration tools - Advanced event correlation - Historical analytics - Automated alert analysis - Dedicated support channel Enterprise $249.00 Flat Rate,Per Month It includes: - 50,000 AI queries/month - 20 free managed agent seats per subscribed user - Everything in Business plus: Enterprise-scale monitoring - Custom integrations - Advanced multi-agent correlation - SLA guarantee - White-glove support - Organization-wide analytics ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.