--- title: "Care Diary Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Care Diary Software - reviews, pricing plans, popular comparisons to other Long Term Care products and more." source_url: "https://www.capterra.com/p/10041123/Care-Diary/" page_type: "product" language: "en" --- # Care Diary Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Care Diary ## What is Care Diary? Care Diary is a NDIS management software that streamlines operations for care providers through an integrated platform. It combines participant management, staff scheduling, compliance tracking, and reporting functions. Participant management includes tracking funds, NDIS goals, risk assessments, progress notes, incidents, and vital signs. Staff management offers scheduling tools, document expiry alerts, and single-touch payroll to reduce admin tasks. The compliance module minimizes non-compliance risks by systematically tracking requirements. Digital reporting simplifies documentation and eliminates paper forms. The responsive design works across smartphones, tablets, laptops, and desktops. Real-time notifications keep users updated, while analytics tools enable customized reports to identify trends. Integration with Xero and other apps via open APIs ensures seamless data exchange. ## What is Care Diary used for? [Long Term Care](https://www.capterra.com/long-term-care-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$29 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Care Diary?[Manage this product listing](https://www.g2.com/products/care-diary/claim_requests/new?auto=true) ## Care Diary Overview Updated September 2026 AI summary Care Diary supports organizations of all sizes seeking long term care software by providing tools for care plan management, patient records, charting, and staff scheduling. It includes reporting, compliance management, customizable forms, and integrates with Xero for accounting. The platform is accessible on web, desktop, and mobile devices, offering deployment flexibility for diverse care teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Care Diary 0.0 VS. [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting Price A$29 Per User, Per Month Starting Price $325 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (45) Value For Money 0.0 (0) Value For Money 4.5 (29) Customer Service 0.0 (0) Customer Service 4.6 (44) ## Care Diary alternatives [4.6 (176)](https://www.capterra.com/p/90493/ECP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (11)](https://www.capterra.com/p/164514/Yardi-Senior-Living-Suite/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.2 (5)](https://www.capterra.com/p/164513/eMAR/#reviews) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars ## FAQs about Care Diary Overview ### What company size and specific industries is Care Diary built for? Care Diary is designed for Australian care organizations, including NDIS providers, aged care providers, and care managers. It is suited to providers and service teams in disability support and elderly care, rather than a specific company size, with a focus on organizations operating in the care sector. Features and Usability ### What are the key features of Care Diary? Care Diary offers care plan management, client management, patient records management, and clinical care tools for care delivery. It also includes scheduling, staff scheduling, calendar management, reminders, and alerts/escalation, plus compliance management, incident management, charting, customizable forms, reporting & statistics, and third-party integrations. Integrations ### Which third-party tools and platforms does Care Diary integrate with? Care Diary integrates with Xero for accounting and bookkeeping workflows. The catalog lists Xero as the available third-party platform, so that is the only confirmed integration currently named for Care Diary. Getting Started and Support ### What training and onboarding options does Care Diary offer? Care Diary provides in person training and live online sessions to help teams get started. In person training offers face-to-face instruction, while live online sessions provide guided setup and product walkthroughs through remote meetings. Getting Started and Support ### What customer support options does Care Diary offer? Care Diary provides email/help desk, phone support, and chat. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 158 Long Term Care reviews Capterra data shows that buyers of long term care software rank the following features as their top priorities: - **HIPAA Compliant** (**67%** of reviewers rated this feature as critical) - **Patient Records Management** (**64%**) - **Claims Management** (**58%**) Care Diary includes **Patient Records Management**, which gives care teams a central place to document resident information and maintain accurate histories. However, it does not include **HIPAA Compliant** or **Claims Management**. Instead, the product offers other features that reviewers also rate as important, including **Charting** (**57%**), **Scheduling** (**67%**), and **User Management** (**52%**). These features help providers organize daily care documentation, coordinate staff and resident schedules, and control user access, helping businesses maintain consistent operations and support care delivery. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Escalation System alerts about the need to escalate an issue or request API Application programming interface that allows for integration with other systems/databases Billing & Invoicing Create, manage, and send invoices or bills to customers Calendar Management Track and manage schedules and meetings via an integrated calendar Care Diary 34 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Client Management: Manage contact details and communication with clients - Clinical Care: Any form of examination or diagnosis performed for the purpose of medical treatment. - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - For Home Care Providers: Specifically for in-home care services - For Long Term Care: Specifically for long term care providers - For Nursing Homes: Specifically for nursing homes - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Incident Management: Manage and track all disruptions and incidents - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Point of Care System: System of devices or tools that help perform, test and capture patients' diagnostics in real-time - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Premium A$29.00 Per User,Per Month ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. 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