--- title: "VeraDial Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VeraDial Software - reviews, pricing plans, popular comparisons to other Inside Sales products and more." source_url: "https://www.capterra.com/p/10041149/VeraDial/" page_type: "product" language: "en" --- # VeraDial Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) VeraDial ## What is VeraDial? VeraDial is an AI receptionist and business phone for small businesses in the United States and Canada. Vera answers incoming calls, handles routine questions using the business profile, takes messages and connects callers through. Owners review transcripts and summaries in iOS and Android apps and a web console. The service includes a dedicated business number, voicemail transcription, call recording, forwarding and business SMS subject to fair use and carrier eligibility. Vera Plus adds outbound AI calling, live translation, Google Calendar booking, document and website training, native Zapier and signed event webhooks. ChatGPT and Claude connect through read-only OAuth MCP access. Plans start at $14.99 USD per account per month. Receptionist allowances vary by plan; unlimited answering on eligible plans is subject to fair use. AI answering availability is separate from staffed human support. ## What is VeraDial used for? [Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[Chatbot](https://www.capterra.com/chatbot-software/)[Inside Sales](https://www.capterra.com/inside-sales-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29.99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VeraDial?[Manage this product listing](https://www.g2.com/products/veradial/claim_requests/new?auto=true) ## VeraDial Overview Updated September 2026 AI summary VeraDial provides businesses of all sizes with chatbot and business phone system capabilities, combining AI Copilot, automated responses, and natural language processing to manage calls, messages, and lead qualification. With generative AI and workflow automation as differentiators, VeraDial supports customer communications and analytics on Android and iPhone, and offers features for call tracking, scheduling, and reporting. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VeraDial 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $29.99 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (402) Value For Money 0.0 (0) Value For Money 4.6 (351) Customer Service 0.0 (0) Customer Service 4.7 (327) ## VeraDial alternatives [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (402)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) ## FAQs about VeraDial Overview ### What company size and specific industries is VeraDial built for? VeraDial is designed for small businesses and team-based organizations in contracting, real estate, property management, recruiting, and sales. It also fits freelancers who need a calling solution for client communication and lead follow-up across these service-focused fields. Features and Usability ### What are the key features of VeraDial? VeraDial offers AI Copilot, conversation intelligence, and natural language processing for call and message analysis, plus call management, call tracking, and automated attendant functions. It also includes lead management, lead qualification, customer database tools, SMS messaging, scheduling, reporting/analytics, workflow automation, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? VeraDial starts at $14.99 per month for the Vera Lite plan, which includes a dedicated US or Canadian number, unlimited calls and texts under fair use, voicemail transcription, call recording, call forwarding, and Vera answering calls and texts 24/7. Vera Plus costs $29.99 per month and adds outbound AI calling, live call translation, and a 7-day free trial. Getting Started and Support ### What training and onboarding options does VeraDial offer? VeraDial provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos support visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does VeraDial offer? VeraDial provides email/help desk support, an FAQ/forum, and a knowledge base. These channels give users direct assistance and self-service information for common questions, setup steps, and troubleshooting. No reviewer feedback about support experience is available, so support quality, response time, and helpfulness cannot be assessed here. ## Features AI summary Based on 1,278 Inside Sales reviews Capterra data shows that buyers of chatbot software rank the following features as their top priorities: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) VeraDial includes **Automated Responses** and **Natural Language Processing**, giving teams a way to reply faster and better understand user intent during conversations. However, it does not include **Language Detection**. Instead, it offers **AI/Machine Learning** (**42%**), which can help improve response quality and adapt interactions based on patterns in customer inquiries, helping businesses handle chats more efficiently and provide more relevant support. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automated Attendant A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Automated Responses Automatic reply functionality for incoming messages Calendar Management Track and manage schedules and meetings via an integrated calendar VeraDial 22 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automated Attendant: A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. - Automated Responses: Automatic reply functionality for incoming messages - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Contact Management: Manage, organize, and store contact information - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Natural Language Processing: Process and analyze human language in text or audio form - PBX: Telephone system that allows users to connect internally as well as place and receive external phone calls - Personalization: Adjust communications based on previous interactions or personal preferences - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - SMS Messaging: Send messages via SMS - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10041149/VeraDial/pricing/) Vera Plus $29.99 Flat Rate,Per Month It includes: - Everything in Vera Lite - Outbound AI calling - Live call translation Vera Lite $14.99 Flat Rate,Per Month It includes: - Dedicated US or Canadian business number - Vera answers calls and texts 24/7 - Voicemail transcription - Call recording - Call forwarding - AI call screening Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.