--- title: "Aancall Hosted PBX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Aancall Hosted PBX Software - reviews, pricing plans, popular comparisons to other Cloud PBX products and more." source_url: "https://www.capterra.com/p/10041173/Aancall-Hosted-PBX/" page_type: "product" language: "en" --- # Aancall Hosted PBX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Aancall Hosted PBX ## What is Aancall Hosted PBX? Aancall Hosted PBX is a cloud-based phone system that modernizes business communication. Businesses can allocate resources to core operations while maintaining professional communication capabilities. The system delivers crystal-clear audio quality. AI-driven call management automates routing and improves response times. Custom auto-attendants and voicemail-to-email transcription enhance operational efficiency. Unified communication supports collaboration across IP phones, mobile devices, and desktops. Integration with CRM systems streamlines customer service and team coordination. Security features include military-grade encryption and multi-factor authentication, ensuring compliance with global standards. Real-time reporting and analytics provide insights into communication patterns and system performance. ## What is Aancall Hosted PBX used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19.99 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Aancall Hosted PBX?[Manage this product listing](https://www.g2.com/products/hosted-pbx-business-phone-system/claim_requests/new?auto=true) ## Aancall Hosted PBX Overview Updated September 2026 AI summary Aancall Hosted PBX provides a cloud-based business phone system suitable for small businesses, midsize companies, and enterprises. It offers core features such as PBX functionality, call monitoring, and call recording, with additional options like CRM integration, call reporting, tracking, and transfer. The platform supports deployment across web, mobile, and desktop environments for flexible access. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Aancall Hosted PBX 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $19.99 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,769) Value For Money 0.0 (0) Value For Money 4.6 (1,519) Customer Service 0.0 (0) Customer Service 4.7 (1,538) ## Aancall Hosted PBX alternatives Highest Rated [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about Aancall Hosted PBX Overview ### What company size and specific industries is Aancall Hosted PBX built for? Aancall Hosted PBX is designed for startups, small and medium-sized businesses, enterprises, remote teams, call centers, and global companies that need hosted phone system support. It fits organizations of varying sizes across customer service, communications, and distributed work environments. Features and Usability ### What are the key features of Aancall Hosted PBX? Aancall Hosted PBX offers PBX call management tools including call transfer, call monitoring, call recording, call reporting, and call tracking. It also includes CRM integration and mobile access, giving teams a set of features for handling calls, logging activity, and accessing phone system functions from mobile devices. Pricing ### How much does it cost and what fees or limitations are included? Aancall Hosted PBX starts at $19.99 per user/month for the BASIC plan, with a 10-seat minimum. MAX costs $22.7 per user/month with a 2-seat minimum, and MAX+ costs $31.99 per user/month with a 2-seat minimum. BASIC includes one local number, while AI call summary and transcription cost extra. Getting Started and Support ### What customer support options does Aancall Hosted PBX offer? Aancall Hosted PBX provides email/help desk support, a knowledge base, phone support, 24/7 live rep, and chat. User feedback on support quality is not available in the catalog data, so no conclusions can be drawn about response times, helpfulness, or common issues. ## Features AI summary Based on 1,873 Cloud PBX reviews Capterra reviewers highlight these as the features buyers care about most when comparing Business Phone Systems: - **Mobile Access** (**50%** of reviewers rated this feature as critical) - **Voice Mail** (**48%**) - **Call Routing** (**52%**) Aancall Hosted PBX supports **Mobile Access**, which helps teams stay connected and manage business calls from different locations. However, it does not include **Voice Mail** or **Call Routing**. Instead, it offers **Call Transfer** (**47%**), a related feature that helps direct callers to the right person when needed. Together, these capabilities help businesses maintain call coverage and provide teams with more flexibility in handling customer conversations. Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording Record the audio of phone conversations for quality assurance purposes Call Reporting Track and report on all incoming and outgoing calls Call Tracking Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Call Transfer Transfers live calls to other agents CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Aancall Hosted PBX 8 features ### All Features - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Mobile Access: Access software remotely via mobile devices - PBX: Telephone system that allows users to connect internally as well as place and receive external phone calls --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10041173/Aancall-Hosted-PBX/pricing/) BASIC $19.99 Per User,Per Month It includes: - Includes 1 Local Number - Voicemail - Call Forwarding - Call Transfer - Softphone - Unlimited Incoming Calls - Unlimited Local Outgoing Calls - AI-Based Call Transcription (at extra cost) - AI-Based Call Summary (at extra cost) MAX $22.70 Per User,Per Month It includes: - Welcome IVR - Music On Hold - Call Recording - Business Hours - Mobile & PC Softphones - Call Queue / Ring Group - Auto Provisioning for IP Phones - Unlimited Local Outgoing Calls MAX+ $31.99 Per User,Per Month It includes: - CRM Integration - Call Center Module - Account Manager - Unlimited Local Outgoing Calls Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.