# Yapper Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Yapper Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more. Source: https://www.capterra.com/p/10041184/Yapper --- # Yapper Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Yapper ## What is Yapper? Yapper is a virtual receptionist software that handles incoming business calls around the clock. The software uses proprietary voice AI technology to conduct natural conversations, managing interruptions and follow-up questions without sounding mechanical. Callers can book appointments directly into integrated calendars such as Google, Outlook, and Calendly during their calls. The software provides searchable transcripts of every conversation and sends call summaries via email or to CRM systems. Yapper includes emergency detection capabilities that identify urgent situations and transfer calls to a designated phone with a contextual summary. Setup involves pasting a website URL into the system, which then extracts business information such as hours, services, and location to configure the AI receptionist. The software provisions a dedicated phone number that can serve as a primary line or receive forwarded calls from existing numbers. ## What is Yapper used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Yapper?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://tryyapper.com/&name=Yapper) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Yapper 0.0 VS. [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting Price $199 Flat Rate, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (487) Value For Money 0.0 (0) Value For Money 4.4 (354) Customer Service 0.0 (0) Customer Service 4.5 (425) ## Yapper alternatives [4.8 (71)](https://www.capterra.com/p/229303/Wing/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [micro1](https://www.capterra.com/p/10030872/micro1/) [4.9 (626)](https://www.capterra.com/p/10030872/micro1/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10030872/micro1/) [fonio.ai](https://www.capterra.com/p/10025797/fonio-ai/) [4.9 (102)](https://www.capterra.com/p/10025797/fonio-ai/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025797/fonio-ai/) ## FAQs about Yapper Overview ### What company size and specific industries is Yapper built for? Yapper is designed for small and mid-sized businesses in service-based industries, including plumbers, HVAC professionals, electricians, contractors, law firms, auto repair shops, roofers, landscapers, locksmiths, pest control services, and garage door companies. It fits organizations that need a solution tailored to trade and professional services. Features and Usability ### What are the key features of Yapper? Yapper offers AI/Machine Learning, Natural Language Processing, Speech Recognition, and Intent Recognition for understanding spoken or written requests. It also includes Automated Responses, Business Process Automation, Transfers/Routing, Personalization, and an Activity Dashboard, plus Third-Party Integrations to connect with external systems. Pricing ### How much does it cost and what fees or limitations are included? Yapper starts at $199 per month for the Cluster\_Starter flat-rate plan, which includes 1 phone number, 200 minutes, call logs, full transcripts, and SMS summaries after every call. Mainframe\_Pro costs $349 per month and adds 500 minutes, calendar integration, priority support, and smart emergency transfer. A free trial is available. Getting Started and Support ### What training and onboarding options does Yapper offer? Yapper provides documentation to help teams get started. Documentation gives users written reference material for learning product features, reviewing setup steps, and checking details as needed during onboarding and ongoing use. Getting Started and Support ### What customer support options does Yapper offer? Yapper provides Email/Help Desk and FAQ/Forum support. These channels give users a direct way to send questions and a self-service place to find common answers. No reviewer feedback is available here, so support experience details such as response speed or helpfulness cannot be stated. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Intent Recognition Helps understand a user's intentions/actions Natural Language Processing Process and analyze human language in text or audio form Yapper 11 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Automatic reply functionality for incoming messages Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Helps understand a user's intentions/actions Process and analyze human language in text or audio form Adjust communications based on previous interactions or personal preferences Train your system to interpret and transcribe voice messages Set up connections to third-party platforms to improve business processes Transfer queries and organize messages between agents Program systems that assist users with their daily administrative responsibilities ## Pricing Free Trial Cluster\_Starter $199.00 Flat Rate,Per Month It includes: - 200 minutes included - 1 phone number - Call logs & full transcripts - SMS summaries after every call - Calendar integration: Not included - Smart emergency transfer: Not included Mainframe\_Pro $349.00 Flat Rate,Per Month It includes: - 500 minutes included - Everything in the Cluster\_Starter plan - Calendar integration included - Smart emergency transfer included - Priority support included ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.