--- title: "Yapper Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Yapper Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more." source_url: "https://www.capterra.com/p/10041184/Yapper/" page_type: "product" language: "en" --- # Yapper Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Yapper ## What is Yapper? Yapper is a virtual receptionist software that handles incoming business calls around the clock. The software uses proprietary voice AI technology to conduct natural conversations, managing interruptions and follow-up questions without sounding mechanical. Callers can book appointments directly into integrated calendars such as Google, Outlook, and Calendly during their calls. The software provides searchable transcripts of every conversation and sends call summaries via email or to CRM systems. Yapper includes emergency detection capabilities that identify urgent situations and transfer calls to a designated phone with a contextual summary. Setup involves pasting a website URL into the system, which then extracts business information such as hours, services, and location to configure the AI receptionist. The software provisions a dedicated phone number that can serve as a primary line or receive forwarded calls from existing numbers. ## What is Yapper used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Yapper?[Manage this product listing](https://www.g2.com/products/yapper/claim_requests/new?auto=true) ## Yapper Overview Updated September 2026 AI summary Yapper provides small businesses with a virtual assistant platform that automates routine tasks and interactions through AI, machine learning, and natural language processing. It offers intent recognition, personalization, and virtual personal assistant capabilities, while optional features like automated responses, speech recognition, and third-party integrations add flexibility. Yapper is available as a cloud, SaaS, or web-based solution. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Yapper 0.0 VS. [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price $199 Flat Rate, Per Month Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (2,717) Value For Money 0.0 (0) Value For Money 4.6 (2,492) Customer Service 0.0 (0) Customer Service 4.7 (2,617) ## Yapper alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (75)](https://www.capterra.com/p/229303/Wing/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (136)](https://www.capterra.com/p/201794/Workvivo/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Yapper Overview ### What company size and specific industries is Yapper built for? Yapper is designed for small and mid-sized businesses in service-based industries, especially plumbers, HVAC professionals, electricians, contractors, law firms, auto repair shops, roofers, landscapers, locksmiths, pest control services, and garage door companies. Features and Usability ### What are the key features of Yapper? Yapper offers AI/Machine Learning, Natural Language Processing, Speech Recognition, and Intent Recognition for interpreting user input. It also includes Automated Responses, Business Process Automation, and Transfers/Routing for handling interactions, plus Personalization, Third-Party Integrations, an Activity Dashboard, and a Virtual Personal Assistant (VPA). Pricing ### How much does it cost and what fees or limitations are included? Yapper starts at $199 per month for the Cluster\_Starter plan, which includes 1 phone number, 200 minutes, call logs and full transcripts, and SMS summaries after every call. The $349 per month Mainframe\_Pro plan adds 500 minutes, calendar integration, priority support, and smart emergency transfer. A free trial is available. Getting Started and Support ### What training and onboarding options does Yapper offer? Yapper provides documentation to support team onboarding and product reference. Documentation gives users written guidance for reviewing setup steps, learning core features, and checking details as needed during implementation and day-to-day use. Getting Started and Support ### What customer support options does Yapper offer? Yapper provides email/help desk support and FAQ/forum resources for users who need assistance. These channels give customers a place to submit questions and find common answers in one location. No reviewer feedback about support quality is available, so the support experience cannot be described further. ## Features AI summary Based on 733 Virtual Assistant reviews Capterra reviewers highlight these features as the main priorities when choosing virtual assistant software: - **Conversation Intelligence** (**36%** of reviewers rated this feature as critical) - **Speech Recognition** (**38%**) - **Natural Language Processing** (**36%**) Yapper includes **Speech Recognition** and **Natural Language Processing**, giving teams the tools to capture spoken input accurately and understand user requests more effectively. However, it does not offer **Conversation Intelligence**. Instead, it provides **Automated Responses** (**29%**), which can still help businesses handle common inquiries faster and maintain more consistent interactions, allowing teams to save time and respond to users more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Analytics Tools for the systematic analysis of various types of data or statistics Automated Responses Automatic reply functionality for incoming messages Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Integration Integrate with a variety of data sources, such as guest wifi, customer data platforms, visitor counters, POS systems, and third-party data sources. Yapper 14 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Analytics: Tools for the systematic analysis of various types of data or statistics - Automated Responses: Automatic reply functionality for incoming messages - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Integration: Integrate with a variety of data sources, such as guest wifi, customer data platforms, visitor counters, POS systems, and third-party data sources. - Intent Recognition: Helps understand a user's intentions/actions - Natural Language Processing: Process and analyze human language in text or audio form - Personalization: Adjust communications based on previous interactions or personal preferences - Scheduling: Plan availability and assign specific time slots for tasks and resources - Speech Recognition: Train your system to interpret and transcribe voice messages - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transfers/Routing: Transfer queries and organize messages between agents - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10041184/Yapper/pricing/) Cluster\_Starter $199.00 Flat Rate,Per Month It includes: - 200 minutes included - 1 phone number - Call logs & full transcripts - SMS summaries after every call - Calendar integration: Not included - Smart emergency transfer: Not included Mainframe\_Pro $349.00 Flat Rate,Per Month It includes: - 500 minutes included - Everything in the Cluster\_Starter plan - Calendar integration included - Smart emergency transfer included - Priority support included ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.