# Joy Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Joy Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/10041218/Joy --- # Joy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) Joy ## What is Joy? The powerful loyalty platform with highest flexibility, built for ambitious Shopify brands. Joy helps fast-growing Shopify stores drive repeat orders, reduce churn, and grow retention revenue, without rigid templates or technical limits. Everything you need to launch: - Points program: sign-up, orders, birthdays, reviews, surveys - VIP tiers by points, spend, or orders, with auto-applied perks at checkout - Unlimited referrals plus branded loyalty page and widgets - Advanced rule engine: bonus points on weekends, holidays, min order value - Enterprise power: APIs, webhooks, Hydrogen headless, checkout extensions Why ambitious brands choose Joy: - 30+ integrations plus Shopify Flow and Meta fields on every plan - 24/7 live chat, white-glove migration, dedicated account manager - Reports that matter: Assisted Orders, ROI, CLV, retention rate Trusted by 10,000+ Shopify stores. 1,500+ five-star reviews. Top 3 to 5 loyalty app on Shopify. Free plan available. Paid from $29/month. ## What is Joy used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Joy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://joy.so/&name=Joy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Joy 0.0 VS. [4.8 (468)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price $29 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (468) Value For Money 0.0 (0) Value For Money 4.8 (413) Customer Service 0.0 (0) Customer Service 4.7 (403) ## Joy alternatives Highest Rated [4.9 (3,477)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting price $4.80 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/10002488/Owner/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Customizable Branding Add customized logos and colors to align with company branding Gamification Games or game-like elements to track progress and reward accomplishments Loyalty Cards Manage loyalty cards that hold rewards and promotions to incentivize customers to return Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Membership Management Database of members to track personal information of individuals and families Joy 10 features Application programming interface that allows for integration with other systems/databases Add customized logos and colors to align with company branding Games or game-like elements to track progress and reward accomplishments Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Database of members to track personal information of individuals and families A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Log and store the source of contacts/leads Strategize and implement rewards for returning customers, employees and other members Set up connections to third-party platforms to improve business processes ## Pricing Free Version Essential $29.00 Per Month Advanced $129.00 Per Month Ultimate $499.00 Per Month ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)