# Joy Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Joy Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/10041218/Joy --- # Joy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Joy ## What is Joy? The powerful loyalty platform with highest flexibility, built for ambitious Shopify brands. Joy helps fast-growing Shopify stores drive repeat orders, reduce churn, and grow retention revenue, without rigid templates or technical limits. Everything you need to launch: - Points program: sign-up, orders, birthdays, reviews, surveys - VIP tiers by points, spend, or orders, with auto-applied perks at checkout - Unlimited referrals plus branded loyalty page and widgets - Advanced rule engine: bonus points on weekends, holidays, min order value - Enterprise power: APIs, webhooks, Hydrogen headless, checkout extensions Why ambitious brands choose Joy: - 30+ integrations plus Shopify Flow and Meta fields on every plan - 24/7 live chat, white-glove migration, dedicated account manager - Reports that matter: Assisted Orders, ROI, CLV, retention rate Trusted by 10,000+ Shopify stores. 1,500+ five-star reviews. Top 3 to 5 loyalty app on Shopify. Free plan available. Paid from $29/month. ## What is Joy used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Joy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://joy.so/&name=Joy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Joy 0.0 VS. [4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price $29 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (501) Value For Money 0.0 (0) Value For Money 4.8 (444) Customer Service 0.0 (0) Customer Service 4.7 (433) ## Joy alternatives Highest Rated [4.9 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting price $4.80 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [ReadySTORE Gift Card and Loyalty](https://www.capterra.com/p/83219/GIFT-CARD/) [4.8 (39)](https://www.capterra.com/p/83219/GIFT-CARD/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83219/GIFT-CARD/) ## FAQs about Joy Overview ### What company size and specific industries is Joy built for? Joy is designed for Shopify brands from startup to enterprise, including merchants in DTC, retail, and subscription businesses. It fits companies that want a loyalty program built around flexible, ROI-driven needs rather than a standard templated setup. Features and Usability ### What are the key features of Joy? Joy offers loyalty program management, rewards management, loyalty cards, and referral tracking for customer retention workflows. It also includes customer segmentation, email marketing, and membership management for targeted outreach, plus customizable branding, gamification, performance metrics, API access, and third-party integrations. Getting Started and Support ### What training and onboarding options does Joy offer? Joy provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for setup and feature review. Getting Started and Support ### What customer support options does Joy offer? Joy provides email/help desk support, FAQ/forum resources, a knowledge base, 24/7 live rep assistance, and chat. With no reviewer feedback available on support, no user sentiment about response times, helpfulness, or common frustrations can be added. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Customer Segmentation Process of dividing customers into groups based on common characteristics Customizable Branding Add customized logos and colors to align with company branding Email Marketing Create and send email blasts/campaigns Gamification Games or game-like elements to track progress and reward accomplishments Loyalty Cards Manage loyalty cards that hold rewards and promotions to incentivize customers to return Joy 12 features Application programming interface that allows for integration with other systems/databases Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Create and send email blasts/campaigns Games or game-like elements to track progress and reward accomplishments Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Database of members to track personal information of individuals and families A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Log and store the source of contacts/leads Strategize and implement rewards for returning customers, employees and other members Set up connections to third-party platforms to improve business processes ## Pricing Free Version Essential $29.00 Per Month Advanced $129.00 Per Month Ultimate $499.00 Per Month ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.