# HostReply Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HostReply Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more. Source: https://www.capterra.com/p/10041325/HostReply --- # HostReply Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) HostReply ## What is HostReply? HostReply is a proper AI agent for Airbnb, VRBO, and Booking.com guest messaging — not a generic chatbot or message template tool. On every inbound message, the agent actively looks up real data on your property, FAQs, reservation details, and availability before writing a reply. When it is not confident enough to answer, it texts you via SMS with a one-line summary. You reply in plain English and HostReply drafts the polished response to the guest automatically. Scheduled messages run on autopilot — check-in instructions, checkout reminders, review requests — all based on reservation timing. The dashboard tracks hours saved, AI messages handled, and automation rate so you can see exactly how much the agent is earning its keep. Integrates with Hospitable, Hostaway, Guesty, and OwnerRez. Sensible defaults out of the box, customizable rules per property. $19 per property per month. 14-day free trial, no credit card required. ## What is HostReply used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HostReply?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://hostreply.ai/&name=HostReply) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HostReply 0.0 VS. [4.7 (186)](https://www.capterra.com/p/117297/365villas/reviews/) Starting Price $19 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (186) Value For Money 0.0 (0) Value For Money 4.6 (155) Customer Service 0.0 (0) Customer Service 4.8 (176) ## HostReply alternatives [4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.8 (1,550)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements For Vacation Rentals Designed for vacation rentals Generative AI Use AI to generate content in the form of text, images, videos, etc. Guest Communications Communicate with guests directly within the system HostReply 15 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Pre-designed layouts that can be customized to match preferences and requirements Designed for vacation rentals Use AI to generate content in the form of text, images, videos, etc. Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Organize, prioritize, and manage incoming communications Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels More than one location Ratings/Reviews Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Professional $19.00 Flat Rate,Per Month It includes: - Unlimited guest messages across platforms like Airbnb, Vrbo, and Booking.com. - Tool-based property lookups to ensure up-to-date information. - Auto-learning FAQs generated from real guest conversations. - Human-in-the-loop SMS escalation with a 98% open rate. - Team routing for tasks (e.g., maintenance issues directed to a handyman). - Smart escalation alerts for issues like refunds, complaints, and emergencies. - Advanced AI built on the latest Claude models. - Sandbox testing to preview AI responses before sending. - Integrations with platforms such as Hospitable, Hostaway, Guesty, and OwnerRez. - Dedicated onboarding support from a real person. - No separate AI credits or per-message usage charges. - SMS escalation costs included for US and Canadian numbers; international SMS billed separately at cost. ## Integrations [ Hostaway](https://www.capterra.com/p/152433/Hostaway/)[ Guesty](https://www.capterra.com/p/159377/Guesty/)[ OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[ Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)