# SIMBA Voice Agents Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SIMBA Voice Agents Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10041326/SIMBA-Voice-Agents/reviews --- # SIMBA Voice Agents Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) SIMBA Voice Agents ## What is SIMBA Voice Agents? SIMBA Voice Agents is a conversational AI platform that allows organizations to deploy human-like voice agents in over seventy languages with rapid response times. It supports customer support, lead qualification, outbound sales, and AI receptionist services. Agents connect to knowledge bases and external tools for workflow management. Multimodal agents manage voice, text, images, and documents, performing tasks like updating CRM records, processing payments, booking appointments, and triggering workflows. The platform is available across web chat, phone, email, WhatsApp, SMS, and in-app channels for consistent customer experiences. Customization includes thousands of voices or cloning custom voices to match brand identity. Integration options include Salesforce, Zendesk, Twilio, Stripe, and more, with APIs for custom builds. Enterprise features offer encryption, SOC 2 certification, data residency, role-based access controls, and audit trails for secure scalability. ## What is SIMBA Voice Agents used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SIMBA Voice Agents?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://speechify.com/&name=SIMBA Voice Agents) ## FAQs about SIMBA Voice Agents Overview ### What company size and specific industries is SIMBA Voice Agents built for? SIMBA Voice Agents is designed for organizations of all sizes in telecommunications, financial services, healthcare, technology, retail and e-commerce, and government sectors. It fits companies and agencies that need voice agent support across customer service, operations, or public-facing communications. Features and Usability ### What are the key features of SIMBA Voice Agents? SIMBA Voice Agents offers AI/Machine Learning, Natural Language Processing, and Speech Recognition for voice interaction processing, plus a Pre-Configured Bot and Chatbot for automated conversations. Core operational features include CRM, Communication Management, Workflow Management, Chat Transcript, Activity Dashboard, and Reporting/Analytics, with API access for system integration. Pricing ### How much does it cost and what fees or limitations are included? SIMBA Voice Agents starts with a free version that requires no credit card and includes 10 concurrent agents and 10,000 minutes each month. The Pro plan is $99 per month, and the Scale plan is $499 per month. Enterprise pricing is custom and requires contacting sales. Integrations ### Which third-party tools and platforms does SIMBA Voice Agents integrate with? SIMBA Voice Agents integrates with Hub, Open, SIP, Stripe, and Twilio for communication and payments. The catalog lists five integrations, covering telephony and payment workflows through these connected platforms. Getting Started and Support ### What training and onboarding options does SIMBA Voice Agents offer? SIMBA Voice Agents provides live online sessions, webinars, and documentation for training and onboarding. Live online sessions and webinars support guided instruction, while documentation gives teams written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does SIMBA Voice Agents offer? SIMBA Voice Agents provides Email/Help Desk, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support is available in the catalog, so support quality, response times, and common issues cannot be assessed here. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Chatbot AI-based platform which conducts a conversation via auditory or textual methods Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system SIMBA Voice Agents 11 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases AI-based platform which conducts a conversation via auditory or textual methods Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Process and analyze human language in text or audio form Existing bot models for AI-based tools commonly used for auditory and textual conversation methods View and track pertinent metrics to find patterns and gain insights from data Train your system to interpret and transcribe voice messages Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Version Pro $99.00 Flat Rate,Per Month It includes: - 50,000 Minutes Included Per Month - Overage At $0.06 Per Minute - Professional Voice Cloning - 50 Concurrent Agents - All Deployment Channels (Voice, Web, Chat) - Custom Knowledge Base + Tool Calling - Priority Support Scale $499.00 Flat Rate,Per Month It includes: - 500,000 Minutes Included Per Month - Overage At $0.04 Per Minute - Unlimited Voice Cloning - 500 Concurrent Agents - Bring-Your-Own-Model (BYOM) - Dedicated Support + SLA - Advanced Analytics & Reporting ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Hub](https://www.capterra.com/p/167289/Hub/)[ Open](https://www.capterra.com/p/203374/bankding-software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.