--- title: "SampleHQ Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SampleHQ Software - reviews, pricing plans, popular comparisons to other Order Management products and more." source_url: "https://www.capterra.com/p/10041387/SampleHQ/" page_type: "product" language: "en" --- # SampleHQ Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) SampleHQ ## What is SampleHQ? SampleHQ is a sample management platform built for packaging and label converters. It replaces the scattered mix of spreadsheets, email threads, and ERP workarounds most manufacturers use to manage sample fulfillment. Manage the full sample lifecycle in one system: request intake, order creation, shipping, delivery tracking, and follow-up. Every sample is tied to a customer, a rep, and a CRM deal so you always know what was sent and whether it moved the deal forward. Key capabilities: digital sample library with specs and cost data, embeddable request forms, automated order workflows, Salesforce and HubSpot sync, shipping label generation through Shippo, AI-powered follow-up emails, and attribution reports that show which samples influence closed revenue. ## What is SampleHQ used for? [Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SampleHQ?[Manage this product listing](https://www.g2.com/products/samplehq/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SampleHQ 0.0 VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $79 Flat Rate, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (6,068) Value For Money 0.0 (0) Value For Money 4.3 (4,685) Customer Service 0.0 (0) Customer Service 4.4 (4,478) ## SampleHQ alternatives [4.3 (717)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [ShipStation](https://www.capterra.com/p/155621/ShipStation/) [4.6 (961)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155621/ShipStation/) ## FAQs about SampleHQ Overview ### What company size and specific industries is SampleHQ built for? SampleHQ is designed for packaging manufacturers, label producers, print and converting companies, beverage packaging providers, pharmaceutical and healthcare organizations, and specialty materials suppliers. The description does not specify company size, so the target audience appears to be industry-focused rather than limited to small, mid-market, or enterprise businesses. Features and Usability ### What are the key features of SampleHQ? SampleHQ offers order processing features such as order entry, order routing, order fulfillment, and order tracking, along with shipping management and shipping labels. It also includes workflow management, reporting/analytics, real-time data, alerts/notifications, search/filter, API access, and AI Copilot with generative AI. Pricing ### How much does it cost and what fees or limitations are included? SampleHQ starts at $79 per month for the Starter plan, which includes 500 MB storage, up to 2 users, and up to 50 samples. The Pro plan costs $249 per month and adds 5 GB storage, one CRM integration, and an AI assistant with 200 messages per month. A free trial is available. Integrations ### Which third-party tools and platforms does SampleHQ integrate with? SampleHQ integrates with 10 third-party tools and platforms, including HubSpot CRM, HubSpot Content Hub, HubSpot Marketing Hub, HubSpot Sales Hub, HubSpot Service Hub, and Jira, plus Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, and Salesforce Platform. Getting Started and Support ### What training and onboarding options does SampleHQ offer? SampleHQ provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features and setup steps. Getting Started and Support ### What customer support options does SampleHQ offer? SampleHQ provides email/help desk support, a knowledge base, and chat. These channels give users direct help, self-service documentation, and real-time assistance when needed. No reviewer feedback on support quality is available, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 3,064 Order Management reviews Capterra data shows that buyers of Order Management software rank the following features as their top priorities: - **Order Fulfillment** (**60%** of reviewers rated this feature as critical) - **Purchase Order Management** (**51%**) - **Inventory Management** (**61%**) SampleHQ supports **Order Fulfillment**, which helps teams process and deliver orders more efficiently. However, it does not include **Purchase Order Management** or **Inventory Management**. Instead, it offers other features that reviewers also rate as important, such as **Order Entry** (**50%**) and **Shipping Labels** (**56%**), giving teams useful tools to capture orders accurately and prepare shipments faster while helping businesses keep order workflows organized. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Batch Processing Software's ability to perform similar action on multiple similar files simultaneously Customizable Branding Add customized logos and colors to align with company branding SampleHQ 19 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Customizable Branding: Add customized logos and colors to align with company branding - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Processing: Send / receive, process, and execute orders - Order Routing: Set up routing rules that connect sales channels with warehouses to minimize order processing time - Order Tracking: Track orders throughout the fulfillment process - Real-Time Data: Receive data and information in real time - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10041387/SampleHQ/pricing/) Starter $79.00 Flat Rate,Per Month It includes: - Up to 2 users - Up to 50 samples - Unlimited orders - 500 MB storage - Custom fields for samples - Bulk import - Embeddable sample request forms - CRM browse and search (read-only) - Secure hosting - Email support Pro $249.00 Flat Rate,Per Month It includes: - Up to 10 users - Up to 250 samples - Unlimited orders - 5 GB storage - Custom fields for samples - Bulk import - Embeddable sample request forms - 1 CRM integration (HubSpot or Salesforce) - Full CRM sync (deal linking, attribution, webhooks, order sync, backfill) - AI assistant (200 messages/month) - Secure hosting - Priority email support Enterprise Contact vendor for details ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[ Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.