--- title: "Phone Stack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Phone Stack Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10041393/Phone-Stack/" page_type: "product" language: "en" --- # Phone Stack Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Phone Stack ## What is Phone Stack? Phone Stack is an AI phone agent platform built for outbound contact centers. Unlike traditional dialers, Phone Stack gives each campaign a goal — collect a payment, book a demo, confirm an appointment — and deploys an AI voice agent to pursue it automatically across calls, email, and webhooks. Your AI calling agent handles the full conversation, sends follow-up emails, schedules meetings on your calendar, and triggers CRM or billing webhooks in real time. No scripts to manage. No seat fees. No contracts. Built for operations teams, collections departments, and sales teams that need outbound call automation without the overhead of a legacy contact center. Phone Stack replaces manual follow-up on overdue invoices, appointment reminders, and lead qualification calls with an AI agent that works 24/7. Compliance is built in — consent tracking, opt-out handling, AI disclosure, and full audit trails included on every plan. ## What is Phone Stack used for? [Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Usage Based, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Phone Stack?[Manage this product listing](https://www.g2.com/products/phone-stack/claim_requests/new?auto=true) ## Phone Stack Overview Updated September 2026 AI summary Phone Stack provides businesses of all sizes with AI-powered chatbot capabilities, offering automated responses and natural language processing to enhance customer interactions. It includes intent recognition, live chat, and multi-channel communication, supporting engagement across various platforms. Delivered as a cloud-based, SaaS, and web solution, Phone Stack fits organizations seeking to automate and manage conversational workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Phone Stack 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $15 Usage Based, One Time Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,769) Value For Money 0.0 (0) Value For Money 4.6 (1,519) Customer Service 0.0 (0) Customer Service 4.7 (1,538) ## Phone Stack alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [LiveChat](https://www.capterra.com/p/62194/LiveChat/) [4.6 (1,727)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/62194/LiveChat/) [Freshchat](https://www.capterra.com/p/158117/Freshchat/) [4.2 (164)](https://www.capterra.com/p/158117/Freshchat/reviews/) Starting price $1799.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158117/Freshchat/) ## FAQs about Phone Stack Overview ### What company size and specific industries is Phone Stack built for? Phone Stack is designed for small to large organizations with customer-facing teams, including customer support, sales, billing and collections, service and operations, and other groups that manage customer outreach. It suits businesses that need organized phone-based communication across departments rather than a specific industry. Features and Usability ### What are the key features of Phone Stack? Phone Stack offers AI/Machine Learning, Natural Language Processing, and Speech Recognition for interpreting interactions, plus Intent Recognition for routing requests. Core communication features include Live Chat, Chat/Messaging, and Multi-Channel Communication. It also includes Automated Responses, Autoresponders, CRM, API access, Real-Time Data, and Real-Time Monitoring. Pricing ### How much does it cost and what fees or limitations are included? Phone Stack offers a $15 one-time Starter plan with 60 minutes of AI talk time, and credits never expire. Growth costs $225, Scale costs $1,000, and Enterprise requires contacting sales. A free trial is available. No setup fees or contract limits are listed. Integrations ### Which third-party tools and platforms does Phone Stack integrate with? Phone Stack integrates with 4 third-party tools: Calendly, Gmail, Google Calendar, and Outlook Email Extractor. These catalog integrations cover scheduling, email, and calendar workflows, giving Phone Stack direct connections to common communication and appointment management platforms. Getting Started and Support ### What training and onboarding options does Phone Stack offer? Phone Stack provides webinars and documentation to help teams get started. Webinars support live or recorded guidance for learning core features, while documentation offers written reference material for setup steps, feature details, and ongoing support during use. Getting Started and Support ### What customer support options does Phone Stack offer? Phone Stack provides Email/Help Desk, a Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be described from the catalog data. ## Features AI summary Based on 1,278 Chatbot reviews Capterra reviewers highlight these as the features buyers care about most when choosing a chatbot: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Phone Stack supports **Automated Responses** and **Natural Language Processing**, giving teams a way to reply faster and handle user questions with more accurate intent recognition. However, it does not include **Language Detection**. Instead, it offers other important capabilities that reviewers also value, such as **Live Chat** (**48%**) and **AI/Machine Learning** (**42%**). These features can help businesses manage real-time conversations and improve response quality over time, allowing teams to deliver more efficient customer support. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Intent Recognition Helps understand a user's intentions/actions Live Chat Ability to chat online in real time Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Phone Stack 7 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Intent Recognition: Helps understand a user's intentions/actions - Live Chat: Ability to chat online in real time - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Natural Language Processing: Process and analyze human language in text or audio form --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10041393/Phone-Stack/pricing/) Starter $15.00 Usage Based,One Time It includes: - 60 minutes of AI talk time - Call recording & transcription - Post-call emails - Consent tracking & opt-out handling - Email support Growth $225.00 Usage Based,One Time It includes: - 1,000 minutes of AI talk time - Everything in the Starter Plan - Auto-refill when credits run low - Priority support Scale $1,000 Usage Based,One Time It includes: - 5,000 minutes of AI talk time - Everything in the Growth Plan - API access - Advanced analytics Enterprise Contact vendor for details It includes: - 10,000 minutes of AI talk time per month - Everything in the Scale Plan - Dedicated Customer Success Manager (CSM) - SSO/SAML support - SLA guarantee ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Outlook Email Extractor](https://www.capterra.com/p/10002490/Outlook-Email-Extractor/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.