--- title: "Noctar Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Noctar Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/10041399/Noctar/" page_type: "product" language: "en" --- # Noctar Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support) Noctar ## What is Noctar? Noctar is an AI-powered phone receptionist that answers your hotel's calls 24/7 with a natural, human-like voice When a guest calls, Noctar picks up instantly, detects their language, understands their request, and responds naturally. It handles room availability enquiries, booking requests, FAQs, and general information, without any human intervention. Complex requests are transferred directly to your staff, and every call generates an automatic email summary so your team stays informed. Key benefits: - Never miss a call or booking opportunity, even outside business hours - Handles multiple languages automatically - Reduces front desk workload during peak times - Email notification for every call with full summary ## What is Noctar used for? [Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €39.99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Noctar?[Manage this product listing](https://www.g2.com/products/noctar/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Noctar 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price €39.99 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (16,466) Value For Money 0.0 (0) Value For Money 4.6 (11,516) Customer Service 0.0 (0) Customer Service 4.7 (10,729) ## Noctar alternatives [4.4 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,466)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) ## FAQs about Noctar Overview ### What company size and specific industries is Noctar built for? Noctar is designed for independent hotels and accommodation providers, especially small to mid-sized businesses that need 24/7 AI call handling and booking management without adding staff. It fits hospitality operators such as boutique hotels, guesthouses, inns, and similar lodging businesses. Features and Usability ### What are the key features of Noctar? Noctar offers AI/Machine Learning, Natural Language Processing, and a chatbot for consumer-facing chat. Its core feature set also includes real-time consumer-facing chat, communication management, and customer experience management, covering automated interactions, live messaging, and tools for handling customer conversations. Pricing ### How much does it cost and what fees or limitations are included? Noctar starts at €39.99 per month for the Basic plan, with Advanced at €69.99 and Premium at €119.99. A free trial is available. Basic includes 70 assistant minutes and 30 transfer minutes, while extra assistant minutes cost €0.65 per minute. Getting Started and Support ### What training and onboarding options does Noctar offer? Noctar provides live online training for teams getting started. This format supports guided setup and direct instruction during remote sessions, giving users a structured way to learn the product and review core features with an instructor. Getting Started and Support ### What customer support options does Noctar offer? Noctar provides email/help desk, phone support, and chat. Support coverage is defined by these channels alone, with no reviewer feedback available to describe response times, helpfulness, or common frustrations. ## Features AI summary Based on 6,967 Live Chat reviews Capterra reviewers point to these as the live chat features buyers care about most: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) Noctar focuses on other live chat capabilities that reviewers also consider important, including **Real-time Consumer-facing Chat** (**43%**). This feature gives businesses a direct way to communicate with site visitors as conversations happen, helping teams respond faster, answer questions in the moment, and support customers during key decision points. Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10041399/Noctar/pricing/) Basic €39.99 Flat Rate,Per Month It includes: - 70 assistant minutes included - 30 transfer minutes to staff included - 3 languages included in the assistant - Extra assistant minutes billed at €0.65/min Advanced €69.99 Flat Rate,Per Month It includes: - 150 assistant minutes included - 70 transfer minutes to staff included - 4 languages included in the assistant - Extra assistant minutes billed at €0.50/min Premium €119.99 Flat Rate,Per Month It includes: - 350 assistant minutes included - 170 transfer minutes to staff included - 6 languages included in the assistant - Extra assistant minutes billed at €0.40/min Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.