--- title: "Pekon Smart Retail System Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pekon Smart Retail System Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more." source_url: "https://www.capterra.com/p/10041462/Pekon-Smart-Retail-System/" page_type: "product" language: "en" --- # Pekon Smart Retail System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Pekon Smart Retail System ## What is Pekon Smart Retail System? Pekon Smart Retail System is a retail digitalization software that unifies point-of-sale operations, customer relationship management, and B2B ordering into one system. The platform includes six modules: backend management, POS terminals, member operations, marketing promotions, inventory control, and data analytics. It integrates with sales channels such as Tmall, Douyin, physical stores, and WeChat to enable centralized management across multiple touchpoints. The CRM component builds detailed consumer profiles with loyalty frameworks and marketing tools. The B2B system supports direct-to-store supply, drop-shipping, and franchise models with automated policy matching. Built on a low-code platform, the software offers visual configuration and API orchestration for scalable systems. AI integration enhances efficiency with features such as semantic-based query assistance that allows users to describe search needs in natural language. The platform adapts to diverse retail operations. ## What is Pekon Smart Retail System used for? [Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Flat Rate, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pekon Smart Retail System?[Manage this product listing](https://www.g2.com/products/pekon-smart-retail-platform/claim_requests/new?auto=true) ## Pekon Smart Retail System Overview Updated September 2026 AI summary Pekon Smart Retail System equips businesses of all sizes with tools for managing retail operations, combining inventory management, CRM, and point of sale capabilities. It extends to eCommerce management and supports features like multi-location oversight, loyalty programs, and commission management. The platform is accessible across web, desktop, and mobile devices, offering flexibility in deployment and usage. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pekon Smart Retail System 0.0 VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $1 Flat Rate, Per Year Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 3.8 (85) Value For Money 0.0 (0) Value For Money 3.6 (84) Customer Service 0.0 (0) Customer Service 3.6 (85) ## Pekon Smart Retail System alternatives [Alterdata Shop](https://www.capterra.com/p/10006100/Alterdata-Shop/) [4.6 (85)](https://www.capterra.com/p/10006100/Alterdata-Shop/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006100/Alterdata-Shop/) [Bman](https://www.capterra.com/p/199764/Bman/) [4.8 (34)](https://www.capterra.com/p/199764/Bman/#reviews) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/199764/Bman/) [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) Highest Rated [Kladi](https://www.capterra.com/p/10019281/Kladi/) [5.0 (12)](https://www.capterra.com/p/10019281/Kladi/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019281/Kladi/) ## FAQs about Pekon Smart Retail System Overview ### What company size and specific industries is Pekon Smart Retail System built for? Pekon Smart Retail System is designed for retail brands and chains in beauty, luxury, health and wellness, outdoor sports, fashion, and collectible toys, as well as international brands entering China. It fits companies of varying sizes that need support for branded retail operations in these sectors. Features and Usability ### What are the key features of Pekon Smart Retail System? Pekon Smart Retail System offers point of sale (POS), inventory management, and retail inventory tracking, along with barcode/ticket scanning, order management, and returns management. It also includes customer database and customer history, loyalty program and gift card management, customizable reports, real-time analytics, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Pekon Smart Retail System starts at $1 per year with custom pricing. The custom quote depends on brand size, number of stores, and required modules. The plan includes CRM, Inventory Management, POS, and Reporting, and pricing is tailored by contacting the vendor for a quote. Integrations ### Which third-party tools and platforms does Pekon Smart Retail System integrate with? Pekon Smart Retail System integrates with Alibaba Cloud, Oracle Aconex, SAP Access Control, and Salesforce Audience Studio. These catalog integrations cover cloud infrastructure, project collaboration, access control, and customer data platforms, giving the system connectivity across core business and retail operations. Getting Started and Support ### What training and onboarding options does Pekon Smart Retail System offer? Pekon Smart Retail System provides live online training and documentation. Live online sessions support guided setup and product instruction, while documentation gives teams written reference material for learning features, reviewing steps, and checking information as needed. Getting Started and Support ### What customer support options does Pekon Smart Retail System offer? Pekon Smart Retail System provides Email/Help Desk, Phone Support, and Chat. Support experience details are not available from reviewer feedback, so the listed channels are the only confirmed options for users seeking help with setup, troubleshooting, or account issues. ## Features AI summary Based on 617 Retail Management Systems reviews Capterra data shows that buyers of Retail Management Systems rank the following features as their top priorities: - **Credit Card Processing** (**78%** of reviewers rated this feature as critical) - **Inventory Control** (**59%**) - **Real-Time Data** (**62%**) Pekon Smart Retail System supports **Credit Card Processing** and **Real-Time Data**, giving retailers the tools to process payments efficiently and monitor store activity as it happens. However, it does not include **Inventory Control**. Instead, it offers other important capabilities that reviewers also value, such as **Multi-Location** (**60%**) and **Inventory Tracking** (**57%**), helping businesses manage stock across stores and keep closer visibility into item movement while making faster day-to-day decisions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Commission Management Tracking, calculating, and paying commissions and earnings to employees Credit Card Processing Accept and process credit card transactions CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Pekon Smart Retail System 41 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Retail: For Retail Stores - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Stock Management: Manage the buying, selling, and holding of stocks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10041462/Pekon-Smart-Retail-System/pricing/) Custom Pricing $1.00 Flat Rate,Per Year It includes: - POS - Inventory Management - CRM - Reporting ## Integrations [ Oracle Aconex](https://www.capterra.com/p/220249/Oracle-Aconex/)[ SAP Access Control](https://www.capterra.com/p/81249/GRC-Access-Control/)[ Alibaba Cloud](https://www.capterra.com/p/203474/Alibaba-Cloud/)[ Salesforce Audience Studio](https://www.capterra.com/p/233403/Salesforce-Audience-Studio/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.