# Pekon Smart Retail System Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Pekon Smart Retail System Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more. Source: https://www.capterra.com/p/10041462/Pekon-Smart-Retail-System --- # Pekon Smart Retail System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Pekon Smart Retail System ## What is Pekon Smart Retail System? Pekon Smart Retail System is a retail digitalization software that unifies point-of-sale operations, customer relationship management, and B2B ordering into one system. The platform includes six modules: backend management, POS terminals, member operations, marketing promotions, inventory control, and data analytics. It integrates with sales channels such as Tmall, Douyin, physical stores, and WeChat to enable centralized management across multiple touchpoints. The CRM component builds detailed consumer profiles with loyalty frameworks and marketing tools. The B2B system supports direct-to-store supply, drop-shipping, and franchise models with automated policy matching. Built on a low-code platform, the software offers visual configuration and API orchestration for scalable systems. AI integration enhances efficiency with features such as semantic-based query assistance that allows users to describe search needs in natural language. The platform adapts to diverse retail operations. ## What is Pekon Smart Retail System used for? [Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Flat Rate, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pekon Smart Retail System?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.pekon.com/&name=Pekon Smart Retail System) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pekon Smart Retail System 0.0 VS. [3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $1 Flat Rate, Per Year Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 3.8 (85) Value For Money 0.0 (0) Value For Money 3.6 (84) Customer Service 0.0 (0) Customer Service 3.6 (85) ## Pekon Smart Retail System alternatives Highest Rated [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (174)](https://www.capterra.com/p/186941/Sku-IQ/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Alterdata Shop](https://www.capterra.com/p/10006100/Alterdata-Shop/) [4.6 (85)](https://www.capterra.com/p/10006100/Alterdata-Shop/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006100/Alterdata-Shop/) [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,504)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) ## FAQs about Pekon Smart Retail System Overview ### What company size and specific industries is Pekon Smart Retail System built for? Pekon Smart Retail System is designed for beauty brands, luxury retailers, health and wellness chains, outdoor sports retailers, fashion brands, collectible toy brands, and international brands entering China. The description does not specify company size, so the product appears focused on these retail and consumer brand sectors. Features and Usability ### What are the key features of Pekon Smart Retail System? Pekon Smart Retail System offers point of sale (POS), inventory management, inventory tracking, and stock management for retail operations. It also includes barcode/ticket scanning, credit card processing, electronic payments, customer database, CRM, loyalty program, returns management, multi-location support, customizable reports, real-time analytics, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Pekon Smart Retail System starts at $1 per year with Custom Pricing, and the final rate is tailored to brand size, number of stores, and required modules. The quoted plan includes CRM, inventory management, POS, and reporting, with pricing available by contacting the vendor for a tailored quote. Integrations ### Which third-party tools and platforms does Pekon Smart Retail System integrate with? Pekon Smart Retail System integrates with Alibaba Cloud, Oracle Aconex, SAP Access Control, and Salesforce Audience Studio. These catalog integrations connect the platform to cloud services, project collaboration, access management, and customer data tools, giving it support for four third-party platforms. Getting Started and Support ### What training and onboarding options does Pekon Smart Retail System offer? Pekon Smart Retail System provides live online training and documentation. Live online sessions support guided setup and direct instruction, while documentation gives teams written reference material for self-paced review and ongoing consultation. Getting Started and Support ### What customer support options does Pekon Smart Retail System offer? Pekon Smart Retail System provides Email/Help Desk, Phone Support, and Chat for customer assistance. No reviewer feedback about support is available here, so user experience details such as response speed or helpfulness cannot be confirmed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Commission Management Tracking, calculating, and paying commissions and earnings to employees Credit Card Processing Accept and process credit card transactions CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Pekon Smart Retail System 41 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Tracking, calculating, and paying commissions and earnings to employees Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks For Retail Stores Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Provides intelligence to make the right inventory purchasing decisions. Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Track and facilitate returns of products sold An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Manage the buying, selling, and holding of stocks Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing Custom Pricing $1.00 Flat Rate,Per Year It includes: - POS - Inventory Management - CRM - Reporting ## Integrations [ Oracle Aconex](https://www.capterra.com/p/220249/Oracle-Aconex/)[ SAP Access Control](https://www.capterra.com/p/81249/GRC-Access-Control/)[ Alibaba Cloud](https://www.capterra.com/p/203474/Alibaba-Cloud/)[ Salesforce Audience Studio](https://www.capterra.com/p/233403/Salesforce-Audience-Studio/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.