--- title: "Vivia Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Vivia Software - reviews, pricing plans, popular comparisons to other Tour Operator products and more." source_url: "https://www.capterra.com/p/10041507/Vivia/" page_type: "product" language: "en" --- # Vivia Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Vivia ## What is Vivia? Vivia is cloud-based booking management solution for tour operators, excursion providers, and experience businesses. It centralizes availability management, booking collection, quote generation, calendar coordination, and customer relationship management into one interface. The booking engine includes calendar tracking, a booking widget, customer database, online payments, and reporting tools. Its modular design lets businesses activate features based on needs, such as a channel manager for syncing with platforms, such as GetYourGuide, e-invoicing, kanban boards, point-of-sale systems, and QR code ticketing. The channel manager prevents overbooking via real-time synchronization. Additional modules include VivaBuilder for multi-service packages, AI-based content tools, a B2B reseller portal, and a supplier extranet. Vivia integrates with Stripe, PayPal, WhatsApp, Telegram, and REST APIs. Setup is quick, requiring no installation and operating through a web browser. ## What is Vivia used for? [Tour Operator](https://www.capterra.com/tour-operator-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €300 Per Feature, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vivia?[Manage this product listing](https://www.g2.com/products/vivia/claim_requests/new?auto=true) ## Vivia Overview Updated September 2026 AI summary Vivia is a cloud-based solution designed for tour operators of all sizes, offering tools for managing activities booking, reservations, and reporting. It features calendar management, a customer database, and multi-day booking support, with an API for integration needs. Vivia aims to help businesses coordinate bookings and monitor operations efficiently through its web-based platform. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Vivia 0.0 VS. [4.7 (471)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting Price €300 Per Feature, Per Year Starting Price $49 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (471) Value For Money 0.0 (0) Value For Money 4.7 (453) Customer Service 0.0 (0) Customer Service 4.7 (462) ## Vivia alternatives [4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (1,132)](https://www.capterra.com/p/135106/FareHarbor/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (46)](https://www.capterra.com/p/205144/TripWorks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [WeTravel](https://www.capterra.com/p/163474/WeTravel/) [4.8 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163474/WeTravel/) ## FAQs about Vivia Overview ### What company size and specific industries is Vivia built for? Vivia is designed for tour operators, incoming agencies, excursion providers, and experience businesses. It is built for companies in the travel and tourism sector that organize, sell, or manage guided trips, local activities, and visitor experiences. Features and Usability ### What are the key features of Vivia? Vivia offers booking management, reservations management, and multi-day booking for scheduling activities and tours. Core tools also include calendar management, a customer database, an activity dashboard, reporting and statistics, and an API for system integration. Tour management supports organizing and tracking activity-based reservations. Getting Started and Support ### What training and onboarding options does Vivia offer? Vivia provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and ongoing feature review. Getting Started and Support ### What customer support options does Vivia offer? Vivia provides email/help desk, a knowledge base, phone support, and chat. Support details are limited in the catalog, so no reviewer-based sentiment is available. The listed channels indicate users can seek help through written resources, direct calls, or chat when assistance is needed. ## Features AI summary Based on 973 Tour Operator reviews Capterra reviewers highlight these as the top features buyers look for in tour operator software: - **Booking Management** (**56%** of reviewers rated this feature as critical) - **Reservations Management** (**53%**) - **Payment Processing** (**53%**) Vivia supports **Booking Management** and **Reservations Management**, so tour operators can handle trip bookings and keep reservation details organized in one system. However, it does not include **Payment Processing**. Instead, it offers **Activities Booking** (**51%**), which still gives teams a way to manage bookable experiences alongside core travel services, helping businesses stay organized and deliver smoother customer booking workflows. Activities Booking Allows businesses to offer customers reservations for a variety of activities. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Booking Management Create, update, and manage bookings, itineraries, and reservations Calendar Management Track and manage schedules and meetings via an integrated calendar Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Vivia 9 features ### All Features - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Multi-Day Booking: Bookings that last more than one day - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event --- ## Pricing Vivia €300.00 Per Feature,Per Year ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.