---
title: "SureAsset Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about SureAsset Software - reviews, pricing plans, popular comparisons to other IT Asset Management products and more."
source_url: "https://www.capterra.com/p/10041557/SureAsset/"
page_type: "product"
language: "en"
---

# 

 SureAsset Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

SureAsset

## What is SureAsset?

SureAsset is a cloud-based platform for managing hardware and software assets throughout their lifecycle. It centralizes data for laptops, desktops, servers, accessories, and software licenses from procurement to retirement. Real-time dashboards display asset status and license allocation, while bulk import/export supports CSV and JSON formats. The platform includes tools for tracking licenses like Office 365 and Adobe, enabling administrators to assign and monitor usage. User management features allow role definition and directory integration with LDAP or Azure AD. SureAsset also provides audit logs, activity reports, and tracks purchase details, warranties, depreciation, and maintenance. API integration connects with existing systems, and white-label options enable custom branding.

## What is SureAsset used for?

[IT Asset Management](https://www.capterra.com/it-asset-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial available

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## FAQs about SureAsset

Features and Usability

### What are the key features of SureAsset?

SureAsset offers asset tracking and inventory management, supported by API access, data import/export, and user management. It also includes access controls/permissions, alerts/notifications, an activity dashboard, and reporting/analytics for monitoring asset status and usage across teams.

Getting Started and Support

### What training and onboarding options does SureAsset offer?

SureAsset provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer scheduled training presentations, and documentation gives written reference material for self-paced learning and feature lookup.

Getting Started and Support

### What customer support options does SureAsset offer?

SureAsset provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support is described through these channels only, with no reviewer feedback available to judge response speed, helpfulness, or common frustrations. Users can rely on the listed options for questions, guidance, and issue resolution.

## Features

AI summary

Based on 2,375 IT Asset Management reviews

Capterra reviewers highlight these as the features buyers value most when choosing IT Asset Management software:

-   **Inventory Management** (**49%** of reviewers rated this feature as critical)
-   **Asset Tracking** (**49%**)
-   **Incident Management** (**48%**)

SureAsset supports **Inventory Management** and **Asset Tracking**, giving IT teams a clear view of available assets and their location throughout the asset lifecycle. However, it does not offer **Incident Management**. Instead, it provides other important capabilities that reviewers also rate highly, including **Access Controls/Permissions** (**36%**) and **Alerts/Notifications** (**33%**), which help businesses control who can view or update asset data and stay informed about important changes or issues, allowing teams to manage assets more accurately and respond faster to day-to-day operational needs.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Data Import/Export

Import and export data to and from software applications

SureAsset 9 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Data Import/Export: Import and export data to and from software applications
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

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## Pricing

### Starting price

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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