# CaseActive Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CaseActive Software - reviews, pricing plans, popular comparisons to other Legal Case Management products and more. Source: https://www.capterra.com/p/10041566/CaseActive --- # CaseActive Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) CaseActive ## What is CaseActive? CaseActive is a white-labeled client portal for personal injury and mass tort law firms, automating case communications and engagement. It ensures consistent client contact throughout litigation, from intake to settlement, without manual staff involvement. Automated SMS and email notifications update clients on milestones like medical record requests or demand submissions. A branded activity feed lets clients track case status, reducing inquiry calls. The platform includes mass claimant messaging, custom intake forms, e-signatures, invoice generation, payment processing, and event management tools. Internal task management and note-keeping features keep staff organized. Supporting over seventy languages, it delivers updates in clients' preferred languages. CaseActive integrates with case management systems via API and webhooks, avoiding duplicate data entry. Setup involves uploading logos, selecting brand colors, and creating a custom domain, with secure client access via magic links. ## What is CaseActive used for? [Legal Case Management](https://www.capterra.com/legal-case-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CaseActive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://caseactive.com&name=CaseActive) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CaseActive 0.0 VS. [4.4 (203)](https://www.capterra.com/p/58931/Neos/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price $109 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (545) Value For Money 0.0 (0) Value For Money 4.3 (484) Customer Service 0.0 (0) Customer Service 4.4 (529) ## CaseActive alternatives [4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (1,738)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (286)](https://www.capterra.com/p/140815/Filevine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.8 (76)](https://www.capterra.com/p/165422/CloudLex/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about CaseActive Overview ### What company size and specific industries is CaseActive built for? CaseActive is designed for personal injury firms, mass tort firms, and other legal practices that need automated client communication and case management tools. The vendor description does not specify a company size, but the product is aimed at law firms and legal service organizations rather than general business use. Features and Usability ### What are the key features of CaseActive? CaseActive offers case and client management tools such as client portal, case notes, and document management, along with communication features like 2-Way Messaging and alerts/notifications. It also includes billing and invoicing, trust accounting, deadline management, workflow management, reporting & statistics, and access controls/permissions. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? CaseActive starts at $39 per month for the Starter Plan, with Growth at $99, Firm at $229, and Mass Tort at $449. A free trial is available, and the Enterprise Plan has custom pricing. No setup fees or contract limits are listed in the provided pricing data. Getting Started and Support ### What training and onboarding options does CaseActive offer? CaseActive provides documentation to support team training and onboarding. Documentation gives users written reference material for learning product features, reviewing setup steps, and finding answers during initial use or later reference. Getting Started and Support ### What customer support options does CaseActive offer? CaseActive provides email/help desk, FAQ/forum, knowledge base, and phone support. Support experiences cannot be summarized from reviewer feedback here, so these are the only confirmed help options listed in the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases CaseActive 33 features Send and receive text messages to communicate with clients or prospects in real-time Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track billable hours and/or non-billable expenses for work performed Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Access and track notes regarding case activities and updates within case files Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Search and check for conflicts of interest or statutes of limitations Track, store, and access client contracts or licenses Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Specify or track the date/time a project, task, etc., is due for completion Manage and maintain a detailed record of information and updates associated with each court case Store, manage, and track all electronic documents in a centralized location Digitally sign online documents Search for specific words or phrases within a document or database Use AI to generate content in the form of text, images, videos, etc. Access the system via a mobile application Accept and process online payment transactions Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Manage bookkeeping for client trust accounts Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter Plan $39.00 Flat Rate,Per Month It includes: - Unlimited clients - Feed, events, forms, invoices, and more - White-label branding - Email customer support Growth Plan $99.00 Flat Rate,Per Month It includes: - Custom intake forms - Automation & bot triggers - Priority email support Firm Plan $229.00 Flat Rate,Per Month It includes: - Webhooks & API access - Google Analytics integration - Onboarding call included - Ability to shape product roadmap Mass Tort Plan $449.00 Flat Rate,Per Month It includes: - Claimant segmentation - MDL announcements blast - Dedicated account manager - Priority product input queue Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.