--- title: "MUTE Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MUTE Software - reviews, pricing plans, popular comparisons to other Email Management products and more." source_url: "https://www.capterra.com/p/10041633/MUTE/" page_type: "product" language: "en" --- # MUTE Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) MUTE ## What is MUTE? MUTE is spam filtering software that blocks bot submissions from contact forms through a single line of JavaScript code. The software operates silently with an invisible honeypot field that traps automated bots while allowing genuine inquiries to pass through. Once installed, MUTE monitors submissions in real time, blocking malicious activity before it reaches the inbox and delivering legitimate messages safely. Setup requires pasting one line of code onto the contact form page. MUTE supports multiple forms on the same domain through a single dashboard and provides monthly reports on blocked submissions and performance. The software works invisibly, avoiding user friction while maintaining bot detection accuracy. MUTE uses a distributed edge network for global performance, SSL/TLS encryption, and passwordless authentication. User data is stored securely across distributed servers and deleted after cancellation. ## What is MUTE used for? [Email Security](https://www.capterra.com/email-security-software/)[Email Management](https://www.capterra.com/email-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3.33 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MUTE?[Manage this product listing](https://www.g2.com/products/mute/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MUTE 0.0 VS. [4.9 (338)](https://www.capterra.com/p/233248/Hoxhunt/reviews/) Starting Price $3.33 Flat Rate, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (241) Value For Money 0.0 (0) Value For Money 4.8 (192) Customer Service 0.0 (0) Customer Service 4.8 (192) ## MUTE alternatives [4.9 (50)](https://www.capterra.com/p/206740/Libraesva-Email-Security/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (754)](https://www.capterra.com/p/204113/SendGrid/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/) [4.6 (241)](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/) Highest Rated [Suped](https://www.capterra.com/p/10039796/Suped/) [5.0 (21)](https://www.capterra.com/p/10039796/Suped/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10039796/Suped/) ## FAQs about MUTE Overview ### What company size and specific industries is MUTE built for? MUTE is designed for small to large businesses that operate websites and rely on contact forms, including website owners, web developers, and digital marketing teams. It fits organizations in any industry that need to block spam emails and manage form submissions more efficiently. Features and Usability ### What are the key features of MUTE? MUTE offers activity dashboard, email filtering, encryption, fraud detection, and real-time monitoring for email security management. It also includes reporting and analytics, spam analysis, spam blocker, threat protection, threat response, and whitelisting and blacklisting to help classify messages and control access. Pricing ### How much does it cost and what fees or limitations are included? MUTE starts at $3.33 per year for the Single Pricing Plan, a flat rate that covers one account for multiple contact forms on the same domain. A free trial is available. The plan includes bot blocking, monthly emailed reports, and one-line JavaScript setup, with no CAPTCHA or image puzzles. Getting Started and Support ### What training and onboarding options does MUTE offer? MUTE provides documentation to help teams get started. Documentation offers written reference material for reviewing setup steps, understanding product features, and checking instructions as needed during implementation and day-to-day use. Getting Started and Support ### What customer support options does MUTE offer? MUTE provides Email/Help Desk support for customer inquiries and issue resolution. Support experience details are not available here, so the available channel is limited to direct ticket or email-based assistance through the help desk. ## Features AI summary Based on 1,078 Email Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing Email Security software: - **Threat Response** (**49%** of reviewers rated this feature as critical) - **Email Attachment Protection** (**58%**) - **Threat Protection** (**51%**) MUTE supports **Threat Response** and **Threat Protection**, covering two of the top capabilities buyers look for in Email Security software. However, it does not include **Email Attachment Protection**. Instead, it offers **Email Filtering** (**47%**) and **Spam Blocker** (**51%**), which still address common email-based risks by reducing unwanted messages and screening potentially harmful content before it reaches users, helping businesses protect inboxes and giving teams more control over incoming threats. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Email Filtering Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages Encryption Convert data into a code for security Fraud Detection Identify and prevent suspicious activity Real-Time Monitoring Active monitoring of systems, applications, or networks Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data MUTE 11 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Email Filtering: Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages - Encryption: Convert data into a code for security - Fraud Detection: Identify and prevent suspicious activity - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Spam Analysis: Analysis and detection of spam-related traffic - Spam Blocker: Filters used to determine different types of malware threats - Threat Protection: Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10041633/MUTE/pricing/) Single Pricing Plan $3.33 Flat Rate,Per Year It includes: - One line of JavaScript to paste on the contact form page. - Automatic blocking of bot-generated spam. - Monthly report emailed to the user. - No CAPTCHA or image puzzles (zero friction for visitors). - Covers multiple forms on the same domain under one account. - Passwordless authentication for login. - No setup effort beyond pasting the code. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.