--- title: "EcoShip Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EcoShip Software - reviews, pricing plans, popular comparisons to other Service Desk products and more." source_url: "https://www.capterra.com/p/10041662/EcoShip/" page_type: "product" language: "en" --- # EcoShip Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) EcoShip ## What is EcoShip? EcoShip is a shipping optimization platform for ecommerce businesses that compares rates across global carriers to identify cost-effective and fast shipping options. The platform generates shipping labels instantly for any carrier, streamlining operations and eliminating manual processes. A unified dashboard allows users to manage forward and return shipping in one place, automating label generation, tracking, and routing to reduce errors. The platform integrates with Shopify for automatic order syncing and offers address auto-complete for manual entries. Real-time analytics track costs, delivery times, and carrier performance, providing operational insights. EcoShip includes shipping insurance and supports customs declarations for international shipments. API and webhook integrations enable custom workflows and system connections. The platform simplifies cross-border and domestic logistics while enhancing operational efficiency. ## What is EcoShip used for? [Shipping](https://www.capterra.com/shipping-software/)[Service Desk](https://www.capterra.com/service-desk-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EcoShip?[Manage this product listing](https://www.g2.com/products/matrix42-service-management/claim_requests/new?auto=true) ## EcoShip Overview Updated September 2026 AI summary EcoShip provides cloud-based shipping management for businesses of all sizes, offering tools for order management, shipment tracking, and invoice management. The platform enables users to generate shipping labels, calculate shipment prices, and monitor deliveries, with options for API integration and detailed package tracking. It supports organizations seeking centralized control over their shipping operations through a web-based interface. ## FAQs about EcoShip Overview ### What company size and specific industries is EcoShip built for? EcoShip is designed for ecommerce brands, online retailers, Shopify merchants, and direct-to-consumer companies. It fits businesses that sell products online and need shipping support tailored to digital commerce operations, rather than companies outside retail and ecommerce. Features and Usability ### What are the key features of EcoShip? EcoShip offers shipping management features including order management, shipment tracking, delivery tracking, and package tracking. It also includes shipping labels, shipment price calculation, invoice management, alerts/notifications, an activity dashboard, and API access for connecting shipping data with other systems. Getting Started and Support ### What training and onboarding options does EcoShip offer? EcoShip provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does EcoShip offer? EcoShip offers email/help desk support, a knowledge base, and chat. These channels give users direct contact and self-service help for common questions, setup, and troubleshooting. No reviewer feedback is available here to describe response times, helpfulness, or recurring support frustrations. ## Features AI summary Based on 3,198 Service Desk reviews Not all shipping software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Shipping Labels** (**61%** of reviewers rated this feature as critical) - **Label Printing** (**57%**) - **Parcel Shipping** (**61%**) EcoShip supports **Shipping Labels**. However, it does not include **Label Printing** or **Parcel Shipping**. Instead, it offers other highly rated shipping features, including **Shipment Price Calculation** (**55%**), **Shipment Tracking** (**52%**), and **Package Tracking** (**52%**). These capabilities help businesses estimate shipping costs more accurately and monitor deliveries after dispatch, providing teams with better visibility into shipping activity and customer order status. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Order Management Manage and track customer orders for goods, investments, or any other purchases EcoShip 11 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Package Tracking: Track the parcel or consignment delivery status - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers --- Get Advice We can help you find the software with the features you need. ## Pricing Free Version Free $0.00 Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.