--- title: "SeaTicket Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SeaTicket Software - reviews, pricing plans, popular comparisons to other Bug Tracking products and more." source_url: "https://www.capterra.com/p/10041666/SeaTicket/" page_type: "product" language: "en" --- # SeaTicket Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) SeaTicket ## What is SeaTicket? SeaTicket is an AI-powered issue management platform that helps software teams bring together issues from GitHub, email, forums, and other support channels into one unified workspace. Instead of managing feedback across multiple tools, teams can centralize, organize, and act on all issues in one place. With built-in integrations, issues are automatically collected and can be converted into structured tickets for tracking and resolution. AI assists by summarizing discussions, identifying patterns, and suggesting next steps, helping teams respond faster and reduce manual work. SeaTicket also supports collaboration across support, engineering, and product teams, ensuring shared context and clear ownership. A built-in support portal allows users to submit and track requests, while resolved issues can be turned into reusable knowledge. ## What is SeaTicket used for? [Bug Tracking](https://www.capterra.com/bug-tracking-software/)[Issue Tracking](https://www.capterra.com/issue-tracking-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Other, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SeaTicket?[Manage this product listing](https://www.g2.com/products/seaticket/claim_requests/new?auto=true) ## FAQs about SeaTicket Overview ### What company size and specific industries is SeaTicket built for? SeaTicket is designed for software teams, SaaS companies, and developer-focused organizations of varying sizes, especially those that handle issues across GitHub, support channels, and user communities. It fits product and engineering groups that need a single workflow to manage technical support and issue tracking. Features and Usability ### What are the key features of SeaTicket? SeaTicket offers ticket management, issue tracking, and support ticket tracking for handling service requests. Core workflow features include assignment management, task management, prioritization, recurring issues, and task progress tracking. It also includes a self service portal, knowledge base management, alerts and notifications, reporting and statistics, and an API. Pricing ### How much does it cost and what fees or limitations are included? SeaTicket starts at Free for individuals and small teams, with the Free version including 50 AI credits per month, API access, and community support. Paid plans are the $25/month Starter plan, $100/month Pro plan, and $500/month Business plan, with issue limits from 2,500 to 50,000. Getting Started and Support ### What training and onboarding options does SeaTicket offer? SeaTicket provides documentation and videos for training and onboarding. Documentation offers written reference material for reviewing features and steps, while videos provide visual walkthroughs that teams can watch during setup and product learning. Getting Started and Support ### What customer support options does SeaTicket offer? SeaTicket provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users written guidance for common questions and issue resolution. No reviewer feedback is available here, so support speed, helpfulness, and user experience cannot be assessed from user comments. ## Features AI summary Based on 2,478 Bug Tracking reviews Capterra reviewers point to these as the top priorities when choosing issue tracking software: - **Ticket Management** (**58%** of reviewers rated this feature as critical) - **Support Ticket Management** (**57%**) - **Task Progress Tracking** (**53%**) SeaTicket supports all three of the features buyers rate most highly: **Ticket Management**, **Support Ticket Management**, and **Task Progress Tracking**. Together, these capabilities help businesses organize incoming issues, manage support requests more effectively, and monitor work through to resolution, allowing teams to respond faster and keep tasks moving forward. Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Assignment Management Assign issues and tasks based on availability or required skills Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Email Management Manage, store and organize emails within the system or via third-party apps SeaTicket 23 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assignment Management: Assign issues and tasks based on availability or required skills - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Email Management: Manage, store and organize emails within the system or via third-party apps - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Tracking: Record and follow the progress of every issue - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Prioritization: Arrange tasks based on the level of priority or urgency - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Issues: Set an issue to repeat - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Support Ticket Management: Allow customers/users to submit support queries and service requests - Support Ticket Tracking: Track the status of support tickets/escalations as they move through the service queue - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues --- ## Pricing Free Version [View pricing plan details](https://www.capterra.com/p/10041666/SeaTicket/pricing/) Free $0.00 It includes: - Up to 1,000 issues - 50 AI credits / month - Community support Starter $25.00 Other,Per Month It includes: - Up To 2,500 Issues - 500 AI Credits Per Month - Email Support Pro $100.00 Other,Per Month It includes: - Up To 10,000 Issues - 2,000 AI Credits Per Month - Priority Support Business $500.00 Other,Per Month It includes: - Up To 50,000 Issues - 10,000 AI Credits Per Month - Advanced Reporting And Analytics - Single Sign-On (SSO) - Dedicated Support Enterprise Contact vendor for details It includes: - Custom Issue Limits - Custom AI Credit Allocation - Enterprise Security Options - Dedicated Infrastructure - SLA Guarantees - Dedicated Customer Success Manager ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.