# SeaTicket Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SeaTicket Software - reviews, pricing plans, popular comparisons to other Issue Tracking products and more. Source: https://www.capterra.com/p/10041666/SeaTicket --- # SeaTicket Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) SeaTicket ## What is SeaTicket? SeaTicket is an AI-powered issue tracking platform that helps software teams manage issues across multiple sources in a structured and efficient way. It is designed for teams that need visibility into incoming issues, clear ownership, and consistent tracking from creation to resolution. Issues from platforms such as GitHub, email, and community channels can be collected into a single workspace and converted into trackable tickets. Each ticket can be assigned, prioritized, and monitored throughout its lifecycle, ensuring that no issue is overlooked. SeaTicket enhances issue tracking with AI-assisted capabilities, including summarization, classification, and suggested next steps. This helps teams quickly understand incoming issues and take action without manual sorting. With shared workflows and centralized tracking, teams can improve coordination, maintain visibility, and resolve issues more efficiently across development and support processes. ## What is SeaTicket used for? [Issue Tracking](https://www.capterra.com/issue-tracking-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SeaTicket?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.seafile.com&name=SeaTicket) ## FAQs about SeaTicket Overview ### What company size and specific industries is SeaTicket built for? SeaTicket is designed for software teams, SaaS companies, and developer-focused organizations of any size that manage issues across GitHub, support channels, and user communities. It fits technology businesses that need a unified workflow for handling product feedback, support requests, and development tasks in one place. Features and Usability ### What are the key features of SeaTicket? SeaTicket offers support ticket management, issue tracking, and ticket management for handling service requests and recurring issues. It also includes task management, assignment management, prioritization, and task progress tracking, plus dashboards, reporting & statistics, customizable fields and forms, a self service portal, API, and generative AI. Pricing ### How much does it cost and what fees or limitations are included? SeaTicket starts with a free version for individuals and small teams, then the $25/month Starter plan, $100/month Pro plan, and $500/month Business plan. Starter includes up to 2,500 issues, Pro up to 10,000, and Business up to 50,000, with no setup fees listed. Getting Started and Support ### What training and onboarding options does SeaTicket offer? SeaTicket provides documentation and videos for training and onboarding. Documentation offers written reference material for setup and feature guidance, while videos support self-paced viewing and visual walkthroughs of key tasks and product functions. Getting Started and Support ### What customer support options does SeaTicket offer? SeaTicket provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. These channels give users written help and self-service guidance for common questions and product issues. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Assignment Management Assign issues and tasks based on availability or required skills Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Email Management Manage, store and organize emails within the system or via third-party apps SeaTicket 23 features Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Assign issues and tasks based on availability or required skills Assembly of graphs and charts for visualizing and tracking statistics/metrics Manage, store and organize emails within the system or via third-party apps Use AI to generate content in the form of text, images, videos, etc. Identify and respond to unexpected problems or failures (ie. "negative events") Record and follow the progress of every issue Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Arrange tasks based on the level of priority or urgency Plan and coordinate all the resources, costs and time needed to execute assignments Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Set an issue to repeat Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Allow customers/users to submit support queries and service requests Track the status of support tickets/escalations as they move through the service queue Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track the status and progress of tasks Track, manage, or resolve user requests and IT incidents/issues ## Pricing Free Version Free $0.00 It includes: - Up to 1,000 issues - 50 AI credits / month - Community support Starter $25.00 Other,Per Month It includes: - Up To 2,500 Issues - 500 AI Credits Per Month - Email Support Pro $100.00 Other,Per Month It includes: - Up To 10,000 Issues - 2,000 AI Credits Per Month - Priority Support Business $500.00 Other,Per Month It includes: - Up To 50,000 Issues - 10,000 AI Credits Per Month - Advanced Reporting And Analytics - Single Sign-On (SSO) - Dedicated Support ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.