# SeaTicket Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SeaTicket Software - reviews, pricing plans, popular comparisons to other Issue Tracking products and more.

Source: https://www.capterra.com/p/10041666/SeaTicket

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# 

 SeaTicket Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 30, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

SeaTicket

## What is SeaTicket?

SeaTicket is an AI-powered issue tracking platform that helps software teams manage issues across multiple sources in a structured and efficient way. It is designed for teams that need visibility into incoming issues, clear ownership, and consistent tracking from creation to resolution. Issues from platforms such as GitHub, email, and community channels can be collected into a single workspace and converted into trackable tickets. Each ticket can be assigned, prioritized, and monitored throughout its lifecycle, ensuring that no issue is overlooked. SeaTicket enhances issue tracking with AI-assisted capabilities, including summarization, classification, and suggested next steps. This helps teams quickly understand incoming issues and take action without manual sorting. With shared workflows and centralized tracking, teams can improve coordination, maintain visibility, and resolve issues more efficiently across development and support processes.

## What is SeaTicket used for?

[Issue Tracking](https://www.capterra.com/issue-tracking-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$25

Other, Per Month

Free trial  
not available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Assignment Management

Assign issues and tasks based on availability or required skills

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Email Management

Manage, store and organize emails within the system or via third-party apps

SeaTicket 22 features

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Assign issues and tasks based on availability or required skills

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Manage, store and organize emails within the system or via third-party apps

Use AI to generate content in the form of text, images, videos, etc.

Identify and respond to unexpected problems or failures (ie. "negative events")

Record and follow the progress of every issue

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Arrange tasks based on the level of priority or urgency

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Set an issue to repeat

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Allow customers/users to submit support queries and service requests

Track the status of support tickets/escalations as they move through the service queue

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track, manage, or resolve user requests and IT incidents/issues

## Pricing

Free Version

Free

$0.00

It includes:

-   Up to 1,000 issues
-   50 AI credits / month
-   Community support

Starter

$25.00

Other,Per Month

It includes:

-   Up To 2,500 Issues
-   500 AI Credits Per Month
-   Email Support

Pro

$100.00

Other,Per Month

It includes:

-   Up To 10,000 Issues
-   2,000 AI Credits Per Month
-   Priority Support

Business

$500.00

Other,Per Month

It includes:

-   Up To 50,000 Issues
-   10,000 AI Credits Per Month
-   Advanced Reporting And Analytics
-   Single Sign-On (SSO)
-   Dedicated Support

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)