--- title: "Widers Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Widers Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more." source_url: "https://www.capterra.com/p/10041721/Widers/" page_type: "product" language: "en" --- # Widers Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Widers ## What is Widers? Widers is a WhatsApp business platform using Meta's WhatsApp Cloud API to connect organizations with customers. It offers a unified dashboard for managing conversations, automating interactions, and running campaigns. As a Meta-certified provider, it ensures secure communication between businesses and audiences. The platform streamlines interactions with customizable permissions and chatbot automation, reducing manual tasks while maintaining personalized experiences. Automation triggers actions based on events like conversation status or tags. Businesses can run targeted campaigns with Meta-approved templates, track performance via analytics, and integrate systems through API and webhooks. AI agents provide automated support, learning from company data and escalating to human agents when needed. Features include secure login authentication and notifications for invoices and appointments. ## What is Widers used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Widers?[Manage this product listing](https://www.g2.com/products/widers/claim_requests/new?auto=true) ## Widers Overview Updated September 2026 AI summary Widers offers live chat and chatbot capabilities alongside marketing automation, serving organizations of all sizes seeking to engage visitors in real time. Key features include autoresponders, geotargeting, third-party integrations, and support for real-time notifications. With deployment across web and mobile platforms, Widers also provides API access, CRM connectivity, and contact management for enhanced customer interaction. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Widers 0.0 VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $79 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (707) Value For Money 0.0 (0) Value For Money 4.5 (619) Customer Service 0.0 (0) Customer Service 4.6 (654) ## Widers alternatives [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [4.5 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132666/Pipedrive/) [Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/) [4.3 (92)](https://www.capterra.com/p/131274/Sprinklr-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131274/Sprinklr-Platform/) Highest Rated [Smith.ai](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/) [4.9 (48)](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/) [ManyChat](https://www.capterra.com/p/206636/ManyChat/) [4.6 (72)](https://www.capterra.com/p/206636/ManyChat/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/206636/ManyChat/) ## FAQs about Widers Overview ### What company size and specific industries is Widers built for? Widers is designed for organizations in e-commerce, restaurants, healthcare, real estate, charities, professional services, financial institutions, marketing, sales, and IT teams. The vendor description does not specify a company size, so the product appears aimed at a broad range of businesses across these sectors. Features and Usability ### What are the key features of Widers? Widers includes CRM, contact management, and segmentation for organizing audiences, plus campaign management and marketing automation for targeting outreach. Its chat/messaging, real-time consumer-facing chat, chatbot, automated responses, and autoresponders handle conversations, while API, third-party integrations, geotargeting, and real-time notifications support connected, location-aware workflows. Pricing ### How much does it cost and what fees or limitations are included? Widers starts at $79 per month for the Business plan, which includes 1 API account, 5 agents, 10,000 contacts, campaigns, chatbot, AI Agent, and 24/7 support. Business Pro costs $133 monthly, and Professional costs $186 monthly. Annual options are also available at $759, $1,277, and $1,786. Integrations ### Which third-party tools and platforms does Widers integrate with? Widers connects natively to API Gateway Manager and Webhook Relay. These catalog integrations support API and webhook-based connections for linking Widers with external systems and data flows. Getting Started and Support ### What training and onboarding options does Widers offer? Widers provides live online training sessions to help teams get started. Live online training supports guided setup and allows participants to ask questions in real time while learning the product’s core functions and workflows. Getting Started and Support ### What customer support options does Widers offer? Widers provides email/help desk, phone support, 24/7 live rep, and chat. Support appears organized across several contact paths, giving users multiple ways to reach assistance. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 6,967 Marketing Automation reviews Capterra data shows that buyers of live chat software rank the following features as their top priorities: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) Widers supports **Chat/Messaging** and **Real-Time Notifications**, giving teams a direct way to respond to conversations quickly and stay updated as new messages come in. However, it does not offer **Multi-Channel Communication**. Instead, it provides **Real-time Consumer-facing Chat** (**43%**), which still helps businesses manage immediate customer interactions and respond faster, allowing teams to handle live inquiries more efficiently. API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Autoresponders Create and automatically send premade copy in response to customer messages Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Widers 15 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Geotargeting: Geographic location of visitors determines behavior of the software - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Natural Language Processing: Process and analyze human language in text or audio form - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Segmentation: Group leads or contacts based on their specific characteristics - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10041721/Widers/pricing/) Business $79.00 Flat Rate,Per Month It includes: - 1 WhatsApp Business API account - 1 Web Chat channel - 5 employees - 10,000 contacts - 10 campaigns per month - AI Agent add-on priced at $10/month (optional) - Unlimited send/receive conversations - 5 advanced automation triggers - Unlimited chatbots/flows - Unlimited auto-replies - API & Webhooks available - Unlimited smart tags and SKUs Business Pro $133.00 Flat Rate,Per Month It includes: - 2 WhatsApp Business API accounts (one per account) - 2 Web Chat channels - 10 employees - 50,000 contacts - 30 campaigns per month - AI Agent add-on priced at $20/month (optional) - 15 advanced automation triggers - API & Webhooks with technical support - 24/7 direct support + AnyDesk support - Free creation of chatbots and automation - Free setup of automated retargeting system Professional $186.00 Flat Rate,Per Month It includes: - 3 WhatsApp Business API accounts (one per account) - 3 Web Chat channels - 20 employees - 100,000 contacts - 60 campaigns per month - AI Agent add-on priced at $30/month (optional) - 30 advanced automation triggers - API & Webhooks with advanced technical support - 24/7 direct support + dedicated account manager - Unlimited meetings and consultations Business (Annual) $759.00 Flat Rate,Per Month It includes: - 1 WhatsApp Business API account - 1 Web Chat channel - 5 employees - 10,000 contacts - 10 campaigns per month - AI Agent add-on priced at $10/month (optional) - Unlimited send/receive conversations - 5 advanced automation triggers - Unlimited chatbots/flows - Unlimited auto-replies - API & Webhooks available - Unlimited smart tags and SKUs Business Pro (Annual) $1,277 Flat Rate,Per Month It includes: - 2 WhatsApp Business API accounts (one per account) - 2 Web Chat channels - 10 employees - 50,000 contacts - 30 campaigns per month - AI Agent add-on priced at $20/month (optional) - 15 advanced automation triggers - API & Webhooks with technical support - 24/7 direct support + AnyDesk support - Free creation of chatbots and automation - Free setup of automated retargeting system Professional (Annual) $1,786 Flat Rate,Per Month It includes: - 3 WhatsApp Business API accounts (one per account) - 3 Web Chat channels - 20 employees - 100,000 contacts - 60 campaigns per month - AI Agent add-on priced at $30/month (optional) - 30 advanced automation triggers - API & Webhooks with advanced technical support - 24/7 direct support + dedicated account manager - Unlimited meetings and consultations ## Integrations [ Webhook Relay](https://www.capterra.com/p/211469/Webhook-Relay/)[ API Gateway Manager](https://www.capterra.com/p/10032276/API-Gateway-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.