# Widers Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Widers Software - reviews, pricing plans, popular comparisons to other Live Chat products and more. Source: https://www.capterra.com/p/10041721/Widers --- # Widers Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Widers ## What is Widers? Widers is a WhatsApp business platform using Meta's WhatsApp Cloud API to connect organizations with customers. It offers a unified dashboard for managing conversations, automating interactions, and running campaigns. As a Meta-certified provider, it ensures secure communication between businesses and audiences. The platform streamlines interactions with customizable permissions and chatbot automation, reducing manual tasks while maintaining personalized experiences. Automation triggers actions based on events like conversation status or tags. Businesses can run targeted campaigns with Meta-approved templates, track performance via analytics, and integrate systems through API and webhooks. AI agents provide automated support, learning from company data and escalating to human agents when needed. Features include secure login authentication and notifications for invoices and appointments. ## What is Widers used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Widers?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://widers.net/&name=Widers) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Widers 0.0 VS. [4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $79 Flat Rate, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (16,400) Value For Money 0.0 (0) Value For Money 4.5 (11,459) Customer Service 0.0 (0) Customer Service 4.4 (10,675) ## Widers alternatives [4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,400)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [4.5 (3,056)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132666/Pipedrive/) ## FAQs about Widers Overview ### What company size and specific industries is Widers built for? Widers is designed for businesses in e-commerce, restaurants, healthcare, real estate, charities, professional services, financial institutions, marketing, sales, and IT teams. It fits organizations of many sizes across these sectors, making it suitable for companies that need a solution tailored to diverse operational and service environments. Features and Usability ### What are the key features of Widers? Widers offers API access, CRM, contact management, and campaign management for handling customer data and outreach. It also includes chat/messaging, real-time consumer-facing chat, chatbots, automated responses, autoresponders, segmentation, geotargeting, real-time notifications, marketing automation, natural language processing, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Widers starts at $79 per month for the Business plan, which includes 1 API account, 5 agents, 10,000 contacts, campaigns, chatbot, AI Agent, and 24/7 support. Business Pro costs $133, and Professional costs $186. Annual plans are also available at $759, $1,277, and $1,786. Integrations ### Which third-party tools and platforms does Widers integrate with? Widers integrates with 2 third-party tools: API Gateway Manager and Webhook Relay. These catalog integrations support connectivity for API management and webhook-based data exchange, giving Widers a focused set of options for linking external systems and automating event-driven workflows. Getting Started and Support ### What training and onboarding options does Widers offer? Widers offers live online training sessions to help teams get started. These sessions provide guided instruction in a remote setting and can support initial setup, feature introduction, and questions during training. Getting Started and Support ### What customer support options does Widers offer? Widers offers Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support is available, so support quality, response times, and helpfulness cannot be assessed from user comments. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Autoresponders Create and automatically send premade copy in response to customer messages Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Widers 15 features Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Create and automatically send premade copy in response to customer messages Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Geographic location of visitors determines behavior of the software Automate workflows and trigger campaigns based on customer actions Process and analyze human language in text or audio form Engage in direct, instant messaging with consumers Notifications that are delivered to users as soon as an event occurs Group leads or contacts based on their specific characteristics Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing Business $79.00 Flat Rate,Per Month It includes: - 1 WhatsApp Business API account - 1 Web Chat channel - 5 employees - 10,000 contacts - 10 campaigns per month - AI Agent add-on priced at $10/month (optional) - Unlimited send/receive conversations - 5 advanced automation triggers - Unlimited chatbots/flows - Unlimited auto-replies - API & Webhooks available - Unlimited smart tags and SKUs Business Pro $133.00 Flat Rate,Per Month It includes: - 2 WhatsApp Business API accounts (one per account) - 2 Web Chat channels - 10 employees - 50,000 contacts - 30 campaigns per month - AI Agent add-on priced at $20/month (optional) - 15 advanced automation triggers - API & Webhooks with technical support - 24/7 direct support + AnyDesk support - Free creation of chatbots and automation - Free setup of automated retargeting system Professional $186.00 Flat Rate,Per Month It includes: - 3 WhatsApp Business API accounts (one per account) - 3 Web Chat channels - 20 employees - 100,000 contacts - 60 campaigns per month - AI Agent add-on priced at $30/month (optional) - 30 advanced automation triggers - API & Webhooks with advanced technical support - 24/7 direct support + dedicated account manager - Unlimited meetings and consultations Business (Annual) $759.00 Flat Rate,Per Month It includes: - 1 WhatsApp Business API account - 1 Web Chat channel - 5 employees - 10,000 contacts - 10 campaigns per month - AI Agent add-on priced at $10/month (optional) - Unlimited send/receive conversations - 5 advanced automation triggers - Unlimited chatbots/flows - Unlimited auto-replies - API & Webhooks available - Unlimited smart tags and SKUs Business Pro (Annual) $1,277 Flat Rate,Per Month It includes: - 2 WhatsApp Business API accounts (one per account) - 2 Web Chat channels - 10 employees - 50,000 contacts - 30 campaigns per month - AI Agent add-on priced at $20/month (optional) - 15 advanced automation triggers - API & Webhooks with technical support - 24/7 direct support + AnyDesk support - Free creation of chatbots and automation - Free setup of automated retargeting system Professional (Annual) $1,786 Flat Rate,Per Month It includes: - 3 WhatsApp Business API accounts (one per account) - 3 Web Chat channels - 20 employees - 100,000 contacts - 60 campaigns per month - AI Agent add-on priced at $30/month (optional) - 30 advanced automation triggers - API & Webhooks with advanced technical support - 24/7 direct support + dedicated account manager - Unlimited meetings and consultations ## Integrations [ Webhook Relay](https://www.capterra.com/p/211469/Webhook-Relay/)[ API Gateway Manager](https://www.capterra.com/p/10032276/API-Gateway-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. 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