--- title: "Orato Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Orato Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more." source_url: "https://www.capterra.com/p/10041778/Orato/" page_type: "product" language: "en" --- # Orato Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Orato ## What is Orato? Orato is an AI voice agent platform that automates two-way business calls, such as handling outbound sales, customer support, lead qualification, and appointment scheduling with human-like conversation. Businesses of all sizes use Orato to replace repetitive, high-volume calling workflows with intelligent voice agents that engage prospects and customers 24/7, in real time, without human intervention. It also assists with following up on leads, qualifying inbound inquiries, booking meetings, or resolving support requests, Orato is powering the next generation of business communication across SMBs, mid-market, and enterprise. ## What is Orato used for? [AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Orato?[Manage this product listing](https://www.g2.com/products/orato/claim_requests/new?auto=true) ## Orato Overview Updated September 2026 AI summary Orato provides businesses with AI-driven chatbot capabilities, supporting automated responses and natural language processing for customer interaction. Suitable for small, midsize, and enterprise organizations, it operates as a cloud-based, SaaS, or web solution. Orato focuses on delivering conversational automation through machine learning, helping companies manage inquiries and communication efficiently within a digital environment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Orato 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (20) Value For Money 0.0 (0) Value For Money 4.6 (19) Customer Service 0.0 (0) Customer Service 4.7 (20) ## Orato alternatives [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Intelswift](https://www.capterra.com/p/10026383/Intelswift/) [4.8 (20)](https://www.capterra.com/p/10026383/Intelswift/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10026383/Intelswift/) Highest Rated [aidevelopia](https://www.capterra.com/p/10057584/aidevelopia/) [5.0 (3)](https://www.capterra.com/p/10057584/aidevelopia/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10057584/aidevelopia/) [bKlug](https://www.capterra.com/p/10049349/bKlug/) [5.0 (1)](https://www.capterra.com/p/10049349/bKlug/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10049349/bKlug/) ## FAQs about Orato Overview ### What company size and specific industries is Orato built for? Orato is designed for sales departments, call centers, real estate agencies, e-commerce platforms, healthcare providers, banking institutions, restaurants, government organizations, FMCG businesses, and HR teams. It suits organizations that need call handling and communication tools across customer-facing and internal operations, from service-based businesses to regulated sectors. Features and Usability ### What are the key features of Orato? Orato offers AI/Machine Learning, Natural Language Processing, and a chatbot for handling customer support conversations. It also includes automated responses to answer routine questions and lead qualification to identify and route prospects during interactions. Integrations ### Which third-party tools and platforms does Orato integrate with? Orato connects natively to Calendly, Google Calendar, Google Sheets, Microsoft Teams, Pipedrive, Slack, Twilio, WhatsApp, and Zapier. Its catalog spans scheduling, productivity, CRM, messaging, and automation tools, giving teams a set of 9 third-party integrations for coordinating meetings, sharing data, and routing communications. Getting Started and Support ### What training and onboarding options does Orato offer? Orato provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, documentation offers written reference material, and videos provide self-paced walkthroughs for learning features and setup steps. Getting Started and Support ### What customer support options does Orato offer? Orato provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support is available across multiple channels for users who need self-service help or direct contact, giving customers several ways to get answers and resolve issues through assisted or guided support. ## Features AI summary Based on 1,278 AI Agents for Customer Support reviews Capterra reviewers highlight these as the features buyers care about most when choosing a chatbot: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Orato supports **Automated Responses** and **Natural Language Processing**, so teams can reply faster and handle user questions with more context and accuracy. However, it does not include **Language Detection**. Instead, it offers **AI/Machine Learning** (**42%**), which can still improve how the chatbot recognizes patterns and responds to customer needs, helping businesses manage conversations more efficiently and provide teams with a more consistent support experience. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customer Support Provide online support for your customers through live chat or help desk functionality Lead Qualification Score a lead on their quality or likelihood to buy based on certain behaviors Natural Language Processing Process and analyze human language in text or audio form Orato 6 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Customer Support: Provide online support for your customers through live chat or help desk functionality - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Natural Language Processing: Process and analyze human language in text or audio form --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.