--- title: "Field Service Pro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Field Service Pro Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/10041831/Field-Service-Pro/" page_type: "product" language: "en" --- # Field Service Pro Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Field Service Pro ## What is Field Service Pro? Field Service Pro is a job management software for field technicians and trade professionals, integrating business functions into one platform. It supports job creation, tracking, and assignment with real-time updates on web, iOS, and Android devices. Quoting and invoicing tools generate professional PDFs with automatic GST calculations. A customer management system centralizes client data, job history, and communication records. Technicians can capture service photos and create branded reports for documentation. Payment tracking monitors invoices and balances, while Stripe integration enables direct online payments. Team management tools streamline job assignments and progress tracking. A customer portal offers online booking and service history access. The platform ensures data security with 256-bit SSL encryption and operates without per-user fees or long-term contracts. ## What is Field Service Pro used for? [Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$11.99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Field Service Pro?[Manage this product listing](https://www.g2.com/products/field-service-pro/claim_requests/new?auto=true) ## Field Service Pro Overview Updated August 2026 AI summary Field Service Pro supports businesses of all sizes in managing field operations through features such as work order management, scheduling, billing, and mobile access. It offers tools for dispatch, service history tracking, and payment collection, with optional capabilities like CRM integration, reporting, and workforce management. The platform is accessible via cloud and a range of desktop and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Field Service Pro 0.0 VS. [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price A$11.99 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (498) Value For Money 0.0 (0) Value For Money 4.5 (491) Customer Service 0.0 (0) Customer Service 4.7 (494) ## Field Service Pro alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars ## FAQs about Field Service Pro Overview ### What company size and specific industries is Field Service Pro built for? Field Service Pro is designed for Australian trade businesses, especially electricians, plumbers, cleaners, painters, and HVAC technicians. It is best suited to small and midsize service companies in these fields that manage field work, scheduling, and customer jobs. Features and Usability ### What are the key features of Field Service Pro? Field Service Pro offers dispatch management, scheduling, and work order management for organizing field jobs. It also includes maintenance scheduling, service history, and status tracking for service records, plus billing and invoicing, quotes and estimates, payment collection in the field, CRM, reporting and statistics, and mobile access. Pricing ### How much does it cost and what fees or limitations are included? Field Service Pro starts at A$11.99 per month for the Starter Plan, which includes 5 customers, 5 invoices, 5 jobs, 5 quotes, and email support. The Pro Plan costs A$16.99 per month with 1 team member and Stripe payment collection. A free trial is available. Getting Started and Support ### What training and onboarding options does Field Service Pro offer? Field Service Pro provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and direct instruction, documentation gives written reference material for ongoing use, and videos offer self-paced walkthroughs of features and processes. Getting Started and Support ### What customer support options does Field Service Pro offer? Field Service Pro provides Email/Help Desk and FAQ/Forum support. It gives users a written route for questions and self-service guidance through posted answers. No reviewer feedback about support quality, response times, or helpfulness is available in the catalog data. ## Features AI summary Based on 4,034 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) Field Service Pro includes **Mobile Access**, giving field teams access to job details and updates while working on-site. However, it does not include **Job Tracking** or **Job Scheduling**. Instead, it offers **Scheduling** (**61%**), which still helps teams assign work and manage appointments more efficiently. These features can help businesses improve technician coordination, reduce delays, and keep service operations moving smoothly. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Billing & Invoicing Create, manage, and send invoices or bills to customers CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Dispatch Management Manage sending personnel and resources to a site as needed Documentation Management Manage product specific documents in a categorized order Field Service Pro 17 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Billing & Invoicing: Create, manage, and send invoices or bills to customers - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dispatch Management: Manage sending personnel and resources to a site as needed - Documentation Management: Manage product specific documents in a categorized order - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Quotes/Estimates: Generate quotes or estimates for customers - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10041831/Field-Service-Pro/pricing/) Starter Plan A$11.99 Flat Rate,Per Month It includes: - 5 customers - 5 quotes - 5 invoices - 5 jobs - No team members included - Email support Pro Plan A$16.99 Flat Rate,Per Month It includes: - 50 customers - 50 quotes - 50 invoices - 50 jobs - 1 team member included - Stripe payment collection included Small Business Plan A$29.99 Flat Rate,Per Month It includes: - Unlimited customers - Unlimited quotes - Unlimited invoices - Unlimited jobs - Unlimited team members - SMS notifications - Customer portal - Stripe payment collection included Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.