# Field Service Pro Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Field Service Pro Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/10041831/Field-Service-Pro

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# 

 Field Service Pro Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 28, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Field Service Pro

## What is Field Service Pro?

Field Service Pro is a job management software for field technicians and trade professionals, integrating business functions into one platform. It supports job creation, tracking, and assignment with real-time updates on web, iOS, and Android devices. Quoting and invoicing tools generate professional PDFs with automatic GST calculations. A customer management system centralizes client data, job history, and communication records. Technicians can capture service photos and create branded reports for documentation. Payment tracking monitors invoices and balances, while Stripe integration enables direct online payments. Team management tools streamline job assignments and progress tracking. A customer portal offers online booking and service history access. The platform ensures data security with 256-bit SSL encryption and operates without per-user fees or long-term contracts.

## What is Field Service Pro used for?

[Field Service Management](https://www.capterra.com/field-service-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

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Starting price

A$11.99

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Field Service Pro

0.0

VS.

[4.9 (230)](https://www.capterra.com/p/177014/Skimmer/reviews/)

Starting Price

A$11.99

Flat Rate, Per Month

Starting Price

$49

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (230)

Value For Money

0.0 (0)

Value For Money

4.8 (225)

Customer Service

0.0 (0)

Customer Service

4.9 (222)

## Field Service Pro alternatives

[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting price

$245.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.3 (335)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

## FAQs about Field Service Pro

Overview

### What company size and specific industries is Field Service Pro built for?

Field Service Pro is designed for Australian trade businesses, including electricians, plumbers, cleaners, painters, and HVAC technicians. The product fits service-based companies in the trades sector, especially small to mid-sized field service teams that need software built around operational work in homes and commercial properties.

Features and Usability

### What are the key features of Field Service Pro?

Field Service Pro offers work order management, dispatch management, scheduling, and maintenance scheduling for field operations. It also includes CRM, service history, and status tracking for customer and job records, plus mobile access, online time clock, payment collection in the field, billing and invoicing, and reporting and statistics.

Pricing

### How much does it cost and what fees or limitations are included?

Field Service Pro starts at A$11.99 per month for the Starter Plan, with a free trial available. The Pro Plan is A$16.99 per month, and the Small Business Plan is A$29.99 per month. Starter includes 5 customers, 5 invoices, 5 jobs, 5 quotes, and no team members.

Getting Started and Support

### What training and onboarding options does Field Service Pro offer?

Field Service Pro provides live online sessions, documentation, and videos for training. Live online sessions support guided instruction, documentation offers written reference material for setup and feature review, and videos provide visual walkthroughs that users can follow at their own pace.

Getting Started and Support

### What customer support options does Field Service Pro offer?

Field Service Pro provides email/help desk support and FAQ/forum resources. These channels give users a direct way to request help and a self-service place to find common answers. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be described.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Billing & Invoicing

Create, manage, and send invoices or bills to customers

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Dispatch Management

Manage sending personnel and resources to a site as needed

Documentation Management

Manage product specific documents in a categorized order

Field Service Pro 17 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create, manage, and send invoices or bills to customers

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Manage sending personnel and resources to a site as needed

Manage product specific documents in a categorized order

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Track/log the amount of time employees worked per job using a timer

Swipe a credit card or manually process payments while with the customer in the field

Generate quotes or estimates for customers

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Track the status over time for a request, process, asset, or transaction

Creating, assign, and track jobs and/or tasks for work orders

A set of processes to optimize the productivity of its employees

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## Pricing

Free Trial

Starter Plan

A$11.99

Flat Rate,Per Month

It includes:

-   5 customers
-   5 quotes
-   5 invoices
-   5 jobs
-   No team members included
-   Email support

Pro Plan

A$16.99

Flat Rate,Per Month

It includes:

-   50 customers
-   50 quotes
-   50 invoices
-   50 jobs
-   1 team member included
-   Stripe payment collection included

Small Business Plan

A$29.99

Flat Rate,Per Month

It includes:

-   Unlimited customers
-   Unlimited quotes
-   Unlimited invoices
-   Unlimited jobs
-   Unlimited team members
-   SMS notifications
-   Customer portal
-   Stripe payment collection included

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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