--- title: "PerQ Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PerQ Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/10041840/PerQ/" page_type: "product" language: "en" --- # PerQ Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) PerQ ## What is PerQ? PerQ is a wallet-based loyalty software that facilitates customer retention for retail businesses through digital loyalty programs. The software uses Apple and Google Wallet technology, eliminating the need for dedicated apps or account creation. Retailers display a unique QR code at point-of-sale locations, which customers scan to integrate their loyalty pass directly into their mobile wallet. On future visits, customers present the QR code for scanning via the retailer's PerQ app, which updates stamps and rewards in real time. Once rewards are earned, the app alerts the retailer to confirm redemption and reset the card. Operating on both Apple and Android platforms, PerQ leverages existing wallet infrastructure. ## What is PerQ used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £12 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PerQ?[Manage this product listing](https://www.g2.com/products/retail-geek-perq/claim_requests/new?auto=true) ## PerQ Overview Updated August 2026 AI summary PerQ is a customer loyalty solution for businesses of all sizes seeking to manage and grow repeat customer relationships. It offers CRM, customer segmentation, loyalty cards, rewards management, and program creation, along with engagement tracking, marketing tools, and customizable branding. PerQ is accessible via web, cloud, and mobile devices, supporting flexible deployment and management of loyalty initiatives. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PerQ 0.0 VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price £12 Flat Rate, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (3,835) Value For Money 0.0 (0) Value For Money 4.9 (3,458) Customer Service 0.0 (0) Customer Service 4.9 (3,518) ## PerQ alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [Boomerangme](https://www.capterra.com/p/241848/Boomerangme/) [4.8 (48)](https://www.capterra.com/p/241848/Boomerangme/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241848/Boomerangme/) ## FAQs about PerQ Overview ### What company size and specific industries is PerQ built for? PerQ is designed for small local businesses in retail and consumer service industries, including retail shops, coffee shops, boutique stores, grocery stores, nail salons, car washes, spas, dog grooming shops, cafes, food takeaway retailers, sandwich shops, and other local merchants. Features and Usability ### What are the key features of PerQ? PerQ offers an activity dashboard, CRM, and customer database for managing profiles, history, and segmentation. It also includes engagement tracking, performance metrics, and rewards management, plus loyalty cards and a loyalty program. Marketing features cover email marketing, SMS marketing, customizable templates, and customizable branding. Getting Started and Support ### What training and onboarding options does PerQ offer? PerQ provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation gives written reference material for self-paced review of features, steps, and configuration details as needed. Getting Started and Support ### What customer support options does PerQ offer? PerQ provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat. No reviewer feedback is available to describe response speed, agent helpfulness, or common support frustrations, so only the listed support channels can be confirmed. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) PerQ includes **Loyalty Program** and **Rewards Management**, giving businesses the tools to run repeat-purchase initiatives and manage incentives in one place. However, it does not offer **Third-Party Integrations**. Instead, it provides **Loyalty Cards** (**34%**), which can still support customer retention efforts by making it easier to track participation and reward activity, helping businesses build stronger repeat customer relationships. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Customer History Access previous interactions or concerns to maintain customer relationships Customer Profiles Record customer information, purchase history, and other notes Customer Segmentation Process of dividing customers into groups based on common characteristics PerQ 16 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Gamification: Games or game-like elements to track progress and reward accomplishments - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - SMS Marketing: Send promotional campaigns or transactional messages via text messages --- ## Pricing Free Trial PerQ Monthly £12.00 Flat Rate,Per Month ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.