# TurnQueue Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TurnQueue Software - reviews, pricing plans, popular comparisons to other Waitlist products and more. Source: https://www.capterra.com/p/10041871/TurnQueue --- # TurnQueue Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) TurnQueue ## What is TurnQueue? TurnQueue is a digital queue system for walk-in businesses. Customers scan a QR code at the counter, get a token number, and see their live queue position - all from their phone browser. No app download. No signup. No paper slips. No hardware. Business owners manage the queue from a simple dashboard - seeing how many customers are waiting, how many have been served today, and customer feedback in real time. Each customer sees a realistic wait time estimate based on their position in the queue. No guessing. No asking staff. Setup takes 60 seconds. Works on any phone, any device, anywhere in the world. ## What is TurnQueue used for? [Waitlist](https://www.capterra.com/waitlist-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TurnQueue?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://turnqueue.com/&name=TurnQueue) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TurnQueue 0.0 VS. [4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/) Starting Price $29 Flat Rate, One Time Starting Price $429 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (93) Value For Money 0.0 (0) Value For Money 4.7 (81) Customer Service 0.0 (0) Customer Service 4.7 (87) ## TurnQueue alternatives [4.7 (66)](https://www.capterra.com/p/177074/TablesReady/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (2)](https://www.capterra.com/p/232255/Queue-IT/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [WaitWell](https://www.capterra.com/p/236054/WaitWell/) [4.8 (95)](https://www.capterra.com/p/236054/WaitWell/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/236054/WaitWell/) ## FAQs about TurnQueue Overview ### What company size and specific industries is TurnQueue built for? TurnQueue is designed for walk-in businesses of any size, especially salons, clinics, restaurants, and repair shops that serve customers in line or by arrival order. It also fits other service businesses where customers wait for attention and queue management matters. Features and Usability ### What are the key features of TurnQueue? TurnQueue offers queue management for restaurants, salons, and spas, with a public waitlist, self check-in/check-out, and waiting time tracking. Core customer features include alerts/notifications, waitlist status tracking, customer database tools, customer experience management, and real-time data for monitoring queue activity. Pricing ### How much does it cost and what fees or limitations are included? TurnQueue offers a Free Forever Founding Offer with no payment or credit card required, limited to 25 spots. The Standard Tier costs $29 one time, with no monthly fees. A free version and free trial are available, and both plans include customer feedback, live queue display, wait-time estimates, an owner dashboard, and a QR-based token system. Getting Started and Support ### What training and onboarding options does TurnQueue offer? TurnQueue provides documentation as its training option for teams getting started. Documentation gives users written reference material for learning product features, reviewing setup steps, and checking details as needed during onboarding and ongoing use. Getting Started and Support ### What customer support options does TurnQueue offer? TurnQueue provides email/help desk support and FAQ/forum resources. These channels give users a way to submit questions directly and search for answers in self-service materials. No reviewer feedback about support quality is available here, so the support experience cannot be assessed further. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. For Restaurants Serves restaurants For Salons and Spas Specific for use in spas and salons Public Waitlist Ability that lets customers add themselves to a publicly available waitlist TurnQueue 11 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Serves restaurants Specific for use in spas and salons Ability that lets customers add themselves to a publicly available waitlist Monitor wait time and abandonment for incoming requests that have not been routed Receive data and information in real time Check-in and out via a mobile device or kiosk Estimated waiting time in the queue Track the position in queue in real-time ## Pricing Free Trial Free Version Founding Offer (Free Forever) $0.00 It includes: - QR-based token system - Live customer queue display - Live wait time estimate - Owner dashboard - Customer feedback and ratings Standard Tier $29.00 Flat Rate,One Time It includes: - QR-based token system - Live customer queue display - Live wait time estimate - Owner dashboard - Customer feedback and ratings ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.