--- title: "Guestar Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Guestar Software - reviews, pricing plans, popular comparisons to other AI Marketing Tools products and more." source_url: "https://www.capterra.com/p/10041876/Guestar/" page_type: "product" language: "en" --- # Guestar Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Guestar ## What is Guestar? Guestar is an AI guest communications platform that automates property management interactions across messaging channels. It integrates with systems like Hostaway and Hostify via API for real-time synchronization and automated messaging on platforms like Airbnb, Booking.com, and VRBO. Guestar extracts property details to provide accurate responses about amenities, house rules, and local recommendations. The platform includes a human-in-the-loop system for property managers to monitor conversations and intervene when needed. Supporting multiple languages, it enables instant multilingual responses to reduce response times. Guestar automates upselling opportunities like early check-in and late checkout to boost revenue. With a teachable knowledgebase, property managers can customize the AI's tone for brand consistency. ## What is Guestar used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[AI Marketing Tools](https://www.capterra.com/ai-marketing-tools-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Guestar?[Manage this product listing](https://www.g2.com/products/guestar/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Guestar 0.0 VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $2 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (17) Value For Money 0.0 (0) Value For Money 4.6 (17) Customer Service 0.0 (0) Customer Service 4.7 (17) ## Guestar alternatives [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (548)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Guestar Overview ### What company size and specific industries is Guestar built for? Guestar is designed for property managers and vacation rental hosts who manage short-term rental properties. It suits small to mid-sized operators in the hospitality and vacation rental sectors, especially those handling guest stays, property turnover, and rental management across a limited portfolio of properties. Features and Usability ### What are the key features of Guestar? Guestar offers guest communications and multi-channel communication tools, including live chat, chat/messaging, chat transcripts, and autoresponders. It also includes chatbot functions with AI/Machine Learning and Natural Language Processing, plus a customer database, activity dashboard, real-time analytics, reporting, and an API for vacation rental support. Pricing ### How much does it cost and what fees or limitations are included? Guestar starts at $2 per month per feature with the Monthly Plan, designed for hosts managing 1–99 properties. It is charged per active property and can be canceled anytime without a setup fee. The plan includes unlimited guest messaging, team access, automated upsells, and 24/7 responses in over 100 languages. Integrations ### Which third-party tools and platforms does Guestar integrate with? Guestar integrates with Hospitable.com, Hostaway, Hostify, and OwnerRez. These integrations cover property management and vacation rental operations, giving Guestar connections to several commonly used platforms in the category. Getting Started and Support ### What training and onboarding options does Guestar offer? Guestar provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Guestar offer? Guestar provides Email/Help Desk, a Knowledge Base, and Chat for customer support. No reviewer feedback about support is available, so support quality, response speed, and helpfulness cannot be assessed from user experience data. ## Features AI summary Based on 3,980 AI Marketing Tools reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating vacation rental software: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) Guestar focuses on other capabilities that Capterra reviewers also consider important, including **Guest Communications** (**59%**). This feature helps property managers stay in touch with guests before, during, and after each stay, providing teams with a clearer way to handle inquiries, share updates, and improve the overall guest experience. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system For Vacation Rentals Designed for vacation rentals Guestar 10 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - For Vacation Rentals: Designed for vacation rentals - Guest Communications: Communicate with guests directly within the system - Natural Language Processing: Process and analyze human language in text or audio form - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10041876/Guestar/pricing/) Monthly Plan $2.00 Per Feature,Per Month It includes: - Unlimited guest messaging - 24/7 responses in over 100 languages - Automated upsells - Teachable knowledgebase - Team access Annual plan $12.00 Per Feature,Per Year ## Integrations [ Hostaway](https://www.capterra.com/p/152433/Hostaway/)[ OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[ Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)[ Hostify](https://www.capterra.com/p/183332/Hostify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.