--- title: "ZenPet Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ZenPet Software - reviews, pricing plans, popular comparisons to other Pet Sitting products and more." source_url: "https://www.capterra.com/p/10041914/ZenPet/" page_type: "product" language: "en" --- # ZenPet Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ZenPet ## What is ZenPet? ZenPet is a reservation software for animal boarding facilities, streamlining bookings and client communication. It embeds a customizable calendar on websites, enabling clients to check availability and book services without staff interaction. Administrators add a code snippet to their website, clients complete a two-step booking form, and staff validate reservations with one click. Automated notifications handle confirmations, refusals, and reminders. The software stores health, behavior, and care details in profiles, reducing repetitive data collection. Real-time availability minimizes phone inquiries. A waitlist captures potential bookings when facilities are full, notifying staff of openings. Automated reminders reduce no-shows. An AI import tool creates records from existing databases. A directory listing makes facilities discoverable by location and animal type. ## What is ZenPet used for? [Pet Sitting](https://www.capterra.com/pet-sitting-software/)[Kennel](https://www.capterra.com/kennel-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €20 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ZenPet?[Manage this product listing](https://www.g2.com/products/zenpet/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ZenPet 5.0 (1) VS. [4.9 (283)](https://www.capterra.com/p/144329/Time-To-Pet/reviews/) Starting Price €20 Flat Rate, Per Month Starting Price $50 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (127) Value For Money 5.0 (1) Value For Money 4.8 (125) Customer Service 5.0 (1) Customer Service 4.9 (127) ## ZenPet alternatives [4.3 (221)](https://www.capterra.com/p/93413/DaySmart-Pet/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (21)](https://www.capterra.com/p/10020167/Goose/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (77)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/) Starting price $94.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about ZenPet Overview ### What company size and specific industries is ZenPet built for? ZenPet is designed for pet boarding facilities, animal daycare centers, pet care providers, kennel operators, and animal shelter managers. It fits businesses in the pet care and animal services sector that need software for daily operations, scheduling, and client management. Features and Usability ### What are the key features of ZenPet? ZenPet offers appointment and booking management, calendar and facility scheduling, and availability management for pet services. It includes pet profiles, an animal database, customer and contact records, document storage, customizable forms, billing and invoicing, reminders, alerts/notifications, reporting/analytics, and website integration. Pricing ### How much does it cost and what fees or limitations are included? ZenPet starts at €20 per month for the Light plan, with a €50 per month Pro plan above it. A free trial is available. Light includes client and pet profiles, reservations, and email notifications, while Pro adds box management, CSV exports, electronic signatures, dashboard analytics, and PDF invoices. Getting Started and Support ### What training and onboarding options does ZenPet offer? ZenPet provides documentation for teams getting started. Documentation offers written reference material for reviewing setup steps, features, and common procedures at any time. Getting Started and Support ### What customer support options does ZenPet offer? ZenPet provides Email/Help Desk support for users who need assistance. No reviewer feedback about support quality is available, so support response times, helpfulness, and common frustrations cannot be described here. ## Features AI summary Based on 216 Pet Sitting reviews Capterra data shows that buyers of pet sitting software rank the following features as their top priorities: - **Appointment Management** (**71%** of reviewers rated this feature as critical) - **Scheduling** (**74%**) - **Customer Database** (**71%**) ZenPet supports all three of the features reviewers rate most important: **Appointment Management**, **Scheduling**, and **Customer Database**. Together, these capabilities help pet sitting businesses coordinate bookings, manage calendars with fewer conflicts, and keep client and pet information organized in one place, allowing teams to deliver more consistent service and respond faster to customer needs. Appointment Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Records Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability to record, store, update, and retrieve information Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Animal Database A repository of information about animals in an organization's care ZenPet 40 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Animal Database: A repository of information about animals in an organization's care - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Management: Manage contact details and communication with clients - Cloud: Provides Cloud deployment options (private or public cloud, hybrid cloud). - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Forms: Customize contracts and forms to collect specific information - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Templates: Pre-made examples and templates for emails - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Notes Management: Allow users to create, edit, and sort multiple notes - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Pet Profiles: Records vital care information such as habits, instructions, meds, schedules - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial [View pricing plan details](https://www.capterra.com/p/10041914/ZenPet/pricing/) Light €20.00 Flat Rate,Per Month It includes: - Public calendar - Reservation form - Request management - Email notifications - Client & pet profiles - Custom form fields Pro €50.00 Flat Rate,Per Month It includes: - Includes all features of the Light Plan - PDF invoices - Box management - DDPP registry - CSV exports - Dashboard analytics - Electronic signatures - Custom terms & conditions Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JP jessy P. Gerante Farming ### "Eden animalier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2026 Pros L'organisation autant pour moi que pour les clients. Les clients sont contents de consulter le calendrier. Cons Les confirmations de pension ce font par mail, ce serait super que ça se fasse également par SMS Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.