--- title: "Qureno Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Qureno Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10041931/Qureno/" page_type: "product" language: "en" --- # Qureno Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Qureno ## What is Qureno? Qureno is an AI receptionist platform that automates call management and appointment scheduling. It handles calls in Dutch, French, and English with response times under two seconds. Qureno answers calls, books appointments, responds to inquiries, and routes conversations without human intervention. The system integrates with calendars for real-time scheduling and directs urgent calls to staff when necessary. Businesses can upload FAQs and company details into a knowledge base for accurate responses. After each call, Qureno provides logs, recordings, transcripts, and summaries.Customizable AI voices allow businesses to choose tones that match their brand identity. Setup includes a consultation and phone number forwarding. Qureno uses natural language processing and automation to manage multilingual customer service, scheduling, and call prioritization. ## What is Qureno used for? [Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €139 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Qureno?[Manage this product listing](https://www.g2.com/products/qureno/claim_requests/new?auto=true) ## Qureno Overview Updated September 2026 AI summary Qureno provides AI-powered chatbot solutions for businesses of all sizes, offering automated responses and natural language processing to handle customer interactions. Designed for cloud, SaaS, and web-based deployment, Qureno uses machine learning to interpret and respond to inquiries, supporting organizations seeking to automate communication and enhance engagement through conversational interfaces. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Qureno 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price €139 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,769) Value For Money 0.0 (0) Value For Money 4.6 (1,519) Customer Service 0.0 (0) Customer Service 4.7 (1,538) ## Qureno alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [LiveChat](https://www.capterra.com/p/62194/LiveChat/) [4.6 (1,727)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/62194/LiveChat/) [Freshchat](https://www.capterra.com/p/158117/Freshchat/) [4.2 (164)](https://www.capterra.com/p/158117/Freshchat/reviews/) Starting price $1799.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158117/Freshchat/) ## FAQs about Qureno Overview ### What company size and specific industries is Qureno built for? Qureno is designed for small and midsize businesses in service-based industries, including law firms, real estate agencies, dental practices, physical therapists, automotive repair shops, beauty salons, and restaurants. It is suited to organizations that need software for professional services, healthcare, personal care, and food service operations. Features and Usability ### What are the key features of Qureno? Qureno offers AI/Machine Learning, Natural Language Processing, chatbot functionality, and automated responses. These features support conversational interaction, interpret user input, and generate replies based on programmed rules or trained models. Getting Started and Support ### What training and onboarding options does Qureno offer? Qureno provides in-person training for teams getting started with the product. This format allows guided instruction and direct interaction during setup and initial use. No other training options are listed in the catalog data. Getting Started and Support ### What customer support options does Qureno offer? Qureno provides email/help desk, phone support, and 24/7 live rep assistance. Support is available through these channels for users who need direct help, though no reviewer feedback is available here to describe response speed, staff helpfulness, or common service issues. ## Features AI summary Based on 1,278 Chatbot reviews Not all chatbot products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Qureno includes **Automated Responses** and **Natural Language Processing**, giving teams a way to reply faster and understand user intent more accurately across conversations. However, it does not include **Language Detection**. Instead, it offers **AI/Machine Learning** (**42%**), which can help improve response quality and adapt chatbot behavior based on patterns in user interactions, helping businesses handle inquiries more efficiently and provide teams with more consistent customer support. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Natural Language Processing Process and analyze human language in text or audio form Qureno 4 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Natural Language Processing: Process and analyze human language in text or audio form --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter €139.00 Flat Rate,Per Month Business €219.00 Flat Rate,Per Month Pro €349.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.