--- title: "FidelyGo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FidelyGo Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/10041953/FidelyGo/" page_type: "product" language: "en" --- # FidelyGo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) FidelyGo ## What is FidelyGo? FidelyGo is digital loyalty program software that roffers QR code-based systems. Merchants can create and manage loyalty programs featuring digital stamp accumulation, customizable rewards, and instant QR code generation for enrollment. Customers access loyalty cards via web browsers. Businesses can configure incentives such as discounts, free products, or promotions, using stamp-based or points-based reward structures. Printable QR codes can be displayed at checkout for easy customer enrollment. FidelyGo offers analytics to track customer retention, visit frequency, and reward redemption patterns. Its dashboard provides insights into active customers and program performance. Automated email re-engagement targets inactive customers with offers to encourage return visits. ## What is FidelyGo used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €29.9 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FidelyGo?[Manage this product listing](https://www.g2.com/products/fidelygo/claim_requests/new?auto=true) ## FidelyGo Overview Updated September 2026 AI summary FidelyGo offers businesses of all sizes a platform for managing customer loyalty programs, combining CRM, rewards management, and customer activity tracking. With features like loyalty cards, campaign planning, email marketing, and customer profiles, it supports engagement and retention efforts. FidelyGo is accessible via cloud, web, and mobile apps for both Android and iPhone devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FidelyGo 0.0 VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price €29.9 Flat Rate, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (3,835) Value For Money 0.0 (0) Value For Money 4.9 (3,458) Customer Service 0.0 (0) Customer Service 4.9 (3,518) ## FidelyGo alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [Boomerangme](https://www.capterra.com/p/241848/Boomerangme/) [4.8 (48)](https://www.capterra.com/p/241848/Boomerangme/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241848/Boomerangme/) ## FAQs about FidelyGo Overview ### What company size and specific industries is FidelyGo built for? FidelyGo is designed for small local businesses in customer-facing industries, including restaurants, salons, gyms, bakeries, boutiques, and other local merchants that want a digital loyalty program. It suits independent shops and service businesses looking to manage repeat customer rewards. Features and Usability ### What are the key features of FidelyGo? FidelyGo offers CRM, customer database, customer profiles, and customer history for managing customer records and activity tracking. It also includes loyalty cards, loyalty program, rewards management, and discount management, plus campaign planning, email marketing, activity dashboard, and transaction history for tracking customer engagement and purchases. Pricing ### How much does it cost and what fees or limitations are included? FidelyGo offers a free Starter Plan with a 1-month trial, then access is suspended unless upgraded. The Pro Plan costs €29.9 per month flat rate, and the Business Plan uses custom quotes for large franchises. No credit card is required to start the free trial. Getting Started and Support ### What training and onboarding options does FidelyGo offer? FidelyGo provides live online training sessions to help teams get started. This format supports guided setup, feature walkthroughs, and real-time questions with a trainer during the session. Getting Started and Support ### What customer support options does FidelyGo offer? FidelyGo provides Email/Help Desk, FAQ/Forum, and Phone Support for customer assistance. No reviewer feedback is available here to gauge response speed, helpfulness, or common support frustrations, so the support experience cannot be described beyond the listed channels. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra reviewers highlight these as the features buyers value most when choosing customer loyalty software: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) FidelyGo includes **Loyalty Program** and **Rewards Management**, giving businesses the tools to run repeat-purchase campaigns and manage incentives for returning customers. However, it does not offer **Third-Party Integrations**. Instead, it provides **Loyalty Cards** (**34%**), which can still support customer retention efforts by making it easier to track participation and reward repeat visits, helping businesses build stronger customer relationships and encourage ongoing loyalty. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Campaign Planning Plan and strategize marketing campaigns CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Activity Tracking A report showing what actions customers perform Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Customer History Access previous interactions or concerns to maintain customer relationships FidelyGo 14 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Campaign Planning: Plan and strategize marketing campaigns - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Profiles: Record customer information, purchase history, and other notes - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Email Marketing: Create and send email blasts/campaigns - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Rewards: Provide rewards, monetary or non-monetary, based on incentive programs - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10041953/FidelyGo/pricing/) Starter Plan €0.00 It includes: - 1 establishment - 1 loyalty program - Unlimited clients - Choice of stamps or points system - Printable QR code - Basic statistics Pro Plan €29.90 Flat Rate,Per Month It includes: - 1 establishment - Unlimited clients - Automatic re-engagement of absent clients - Advanced statistics and retention metrics - Unlimited rewards - Priority support Business Plan Contact vendor for details It includes: - Up to 5 establishments - White label branding (Marque Blanche) - Centralized headquarters dashboard - Multi-site and multi-brand management - Dedicated account manager ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.