# ORM Service Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ORM Service Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more. Source: https://www.capterra.com/p/10042004/ORM-Service --- # ORM Service Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) ORM Service ## What is ORM Service? ORM Service is an online reputation management platform that combines automated tools with human expertise to monitor, manage, and respond to customer reviews across multiple channels. The platform centralizes review management by aggregating feedback from sites such as Google, Yelp, Facebook, and Tripadvisor into a single dashboard. Real-time insights into brand health are provided through analytics, location-specific ratings, and response tracking. Benchmarking tools allow comparison of locations and competitors. Proactive notifications alert users to negative reviews for swift action. A dedicated team handles review disputes, gathers positive feedback, and maintains consistent brand voice across platforms. Legal experts, designers, analysts, and managers provide compliance support, visual content creation, trend analysis, and project coordination. The solution integrates with major review aggregators and offers monitoring, analytics reports, and QR codes for review collection. ## What is ORM Service used for? [Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $299 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ORM Service?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://orm-service.com/&name=ORM Service) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ORM Service 0.0 VS. [4.7 (703)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $299 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (1,203) Value For Money 0.0 (0) Value For Money 4.5 (834) Customer Service 0.0 (0) Customer Service 4.6 (839) ## ORM Service alternatives Highest Rated [5.0 (151)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (43)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Brand Management The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. Competitive Analysis Evaluating strengths and weaknesses of companies with the same target audience Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Customizable Reports Alter the layout and content of reports Media Monitoring Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. ORM Service 17 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. Evaluating strengths and weaknesses of companies with the same target audience Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Alter the layout and content of reports Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Identify, track, and respond to negative feedback View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Allows businesses to request reviews from their customers Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Set up connections to third-party platforms to improve business processes An extended application or connector that enables users to perform additional services with their current set of tools ## Pricing Free Trial STARTER $299.00 Flat Rate,Per Month It includes: - Performance Dashboard - Up To 10 Platform Integrations - 24/7 Monitoring With Monthly Email Analytics - QR Codes For Each Location - Up To 100 Review Requests Per Month - 3 Removal Attempts Per Location Monthly - Fake Review Flagging - Policy Violation Documentation - Personal Manager - Target Response Time 24–48 Hours GROWTH $399.00 Flat Rate,Per Month It includes: - Up To 250 Review Requests Per Location Per Month - Campaign Analytics - 8 Removal Attempts Per Location Per Month - Dedicated Removal Specialist + Priority Escalation - Target Response Time 4–12 Hours ENTERPRISE $549.00 Flat Rate,Per Month It includes: - Unlimited QR Codes With Custom Design - Unlimited Review Request Handling - Unlimited Removal Attempts Per Location Per Month - Weekly Analytics - Target Response Time 2–4 Hours ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)