# HiBeam CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HiBeam CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/10042021/HiBeam-CRM --- # HiBeam CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) HiBeam CRM ## What is HiBeam CRM? HiBeam CRM is a customer relationship management software that integrates customer interactions and business operations into one platform. It features an automated appointment scheduler for 24/7 online booking, reducing no-shows and conflicts. A communication hub merges text messages, emails, and social media messages into a single interface for efficient management. The marketing suite supports targeted campaigns for specific customer segments. Reputation management tools monitor online presence and facilitate review collection. AI-powered quality assurance evaluates customer interactions for improvement opportunities. Call tracking measures marketing campaign effectiveness. The analytics dashboard presents financial and operational data in visual reports. Direct mail follow-up integrates traditional marketing into digital workflows. Appointment reminders help maintain attendance rates. HiBeam CRM organizes fragmented customer data to aid business decision-making. ## What is HiBeam CRM used for? [All-in-One Marketing Platform](https://www.capterra.com/all-in-one-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $189 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HiBeam CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hibeamcrm.io/&name=HiBeam CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HiBeam CRM 0.0 VS. [4.5 (6,243)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting Price $189 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (2,128) Value For Money 0.0 (0) Value For Money 4.2 (2,024) Customer Service 0.0 (0) Customer Service 4.4 (2,072) ## HiBeam CRM alternatives [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.3 (711)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about HiBeam CRM Overview ### What company size and specific industries is HiBeam CRM built for? HiBeam CRM is designed for auto repair shops, service advisors, and marketing teams in the automotive industry. It is built for businesses in automotive service operations, especially teams that manage customer relationships, repair scheduling, and marketing within independent shops or similar service-focused organizations. Features and Usability ### What are the key features of HiBeam CRM? HiBeam CRM offers lead management tools such as lead capture, lead generation, lead qualification, and lead scoring, along with contact management and interaction tracking. It also includes campaign management, email marketing, marketing automation, quotes and estimates, document storage, data import/export, data security, social marketing, and ROI tracking. Pricing ### How much does it cost and what fees or limitations are included? HiBeam CRM starts at $189 per month for the Scheduling Plan, which includes automated reminders, alerts, and online scheduling. The Core Plan costs $479 per month and adds analytics, customer insights, and message integration. The Pro Plan is $629 per month and adds direct mail automation, reputation management, sentiment analysis, and survey tools. Integrations ### Which third-party tools and platforms does HiBeam CRM integrate with? HiBeam CRM integrates with RO Writer and Tekmetric. These catalog integrations cover service and repair workflow tools, giving HiBeam CRM connections to platforms used for repair order management and shop operations. Getting Started and Support ### What training and onboarding options does HiBeam CRM offer? HiBeam CRM provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars offer guided instruction, while documentation and videos provide written and visual reference materials for self-paced learning and review. Getting Started and Support ### What customer support options does HiBeam CRM offer? HiBeam CRM provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. No reviewer feedback is available on support quality, response times, or helpfulness, so the support experience cannot be assessed from user comments. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contact Management Manage, organize, and store contact information Data Import/Export Import and export data to and from software applications Data Security Protect sensitive data for digital privacy Document Storage Store and organize documents in a centralized system Email Marketing Create and send email blasts/campaigns HiBeam CRM 16 features Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage, organize, and store contact information Import and export data to and from software applications Protect sensitive data for digital privacy Store and organize documents in a centralized system Create and send email blasts/campaigns Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Automate workflows and trigger campaigns based on customer actions Generate quotes or estimates for customers Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Manage campaigns and track engagement for marketing efforts across social media channels Get Advice We can help you find the software with the features you need. ## Pricing Scheduling Plan $189.00 Flat Rate,Per Month It includes: - Online scheduling tool - Automated reminders - Abandoned appointment follow-up - Automated alerts - Additional unspecified features ("and so much more") Core Plan $479.00 Flat Rate,Per Month It includes: - Marketing campaigns - Email, text, & social message integration - Analytics dashboard - Customer insights - Additional unspecified features ("and so much more") Pro Plan $629.00 Flat Rate,Per Month It includes: - Sentiment analysis - Reputation management - Direct mail automation - Survey creation & collection - Additional unspecified features ("and so much more") ## Integrations [ Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[ RO Writer](https://www.capterra.com/p/173266/R-O-Writer/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.