--- title: "Revert Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Revert Software - reviews, pricing plans, popular comparisons to other Returns Management (RMS) products and more." source_url: "https://www.capterra.com/p/10042026/Revert/" page_type: "product" language: "en" --- # Revert Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Revert ## What is Revert? Revert is a returns management app for Shopify stores, integrating seamlessly to provide a self-service portal for customers to initiate return requests directly from order tracking pages, eliminating manual email processing. Merchants can set AI-powered approval rules based on criteria like purchase timeframe, return reason, and order amount, enabling automatic approval or rejection. Requests outside these rules are evaluated by AI. The app tracks analytics such as return rates, reasons, costs, and processing times, with real-time notifications for new requests and instant dashboard updates. Revert complies with GDPR, hosting data in Europe and offering data deletion upon request. A warranty detection feature is in development to identify warranty coverage for returned products. ## What is Revert used for? [Returns Management (RMS)](https://www.capterra.com/returns-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Revert?[Manage this product listing](https://www.g2.com/products/revert-revert/claim_requests/new?auto=true) ## Revert Overview Updated September 2026 AI summary Revert provides cloud-based returns management for businesses of all sizes, offering essential features like alerts, customer portals, order tracking, refund management, and shipping management. It also includes options such as an AI Copilot, API access, reporting tools, and warrant tracking, supporting organizations seeking to handle returns processes efficiently within a web-based environment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Revert 0.0 VS. [4.9 (473)](https://www.capterra.com/p/178663/AfterShip/reviews/) Starting Price $19 Flat Rate, Per Month Starting Price $11 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (41) Value For Money 0.0 (0) Value For Money 4.7 (41) Customer Service 0.0 (0) Customer Service 4.9 (41) ## Revert alternatives [5.0 (13)](https://www.capterra.com/p/218259/WISMOlabs/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [At Last](https://www.capterra.com/p/10040973/At-Last/) [5.0 (41)](https://www.capterra.com/p/10040973/At-Last/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10040973/At-Last/) [Redo](https://www.capterra.com/p/10025229/Redo/) [5.0 (24)](https://www.capterra.com/p/10025229/Redo/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025229/Redo/) [ReturnGO](https://www.capterra.com/p/230559/ReturnGO/) [5.0 (29)](https://www.capterra.com/p/230559/ReturnGO/reviews/) Starting price $147.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230559/ReturnGO/) ## FAQs about Revert Overview ### What company size and specific industries is Revert built for? Revert is designed for Shopify store owners, e-commerce retailers, and online merchants of any size that handle product returns. It fits businesses selling online, especially those operating on Shopify, and is built for retail and e-commerce teams that need a simpler return process. Features and Usability ### What are the key features of Revert? Revert offers AI Copilot, API access, alerts and notifications, and approvals for managing return workflows. Core order operations include customer portal access, order tracking, refund management, shipping management, and warrant tracking, with reporting and analytics for monitoring return activity and related processes. Pricing ### How much does it cost and what fees or limitations are included? Revert starts with a free plan that has no listed price, no credit card requirement, and no time limit. Paid plans begin at $19 per month for Starter, then $49 for Pro and $149 for Enterprise. Each paid tier includes a 14-day free trial. Getting Started and Support ### What training and onboarding options does Revert offer? Revert provides documentation to help teams get started. This written material offers a self-paced reference for learning product features, reviewing setup steps, and checking usage details as needed. Getting Started and Support ### What customer support options does Revert offer? Revert provides email/help desk support and chat support. These channels let users submit questions and receive assistance through written communication. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 180 Returns Management (RMS) reviews Capterra data shows that buyers of Returns Management (RMS) software rank the following features as their top priorities: - **Self Service Portal** (**31%** of reviewers rated this feature as critical) - **Exchange Management** (**52%**) - **Customer Portal** (**51%**) Revert includes **Customer Portal**, which gives shoppers a direct place to manage return-related interactions. However, it does not include **Self Service Portal** or **Exchange Management**. Instead, it offers other important features that reviewers also value, including **Refund Management** (**47%**), **API** (**46%**), and **Order Tracking** (**37%**). These features help businesses process refunds more efficiently, connect return workflows with other systems, and keep customers updated on order status, providing teams with better visibility and a smoother post-purchase experience. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Approvals Administrator can submit payroll approval request and the approver can approve, deny, or re-assign it to the appropriate approver. Customer Portal A website or login for customers to access information Order Tracking Track orders throughout the fulfillment process Revert 9 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approvals: Administrator can submit payroll approval request and the approver can approve, deny, or re-assign it to the appropriate approver. - Customer Portal: A website or login for customers to access information - Order Tracking: Track orders throughout the fulfillment process - Refund Management: Oversee the process of issuing refunds - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Shipping Management: Manage and track orders being shipped to customers --- ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10042026/Revert/pricing/) Starter Plan $19.00 Flat Rate,Per Month It includes: - 50 auto-processed returns per month - Unlimited manual returns - Advanced rules - Basic analytics - Notifications - Return reasons Pro Plan $49.00 Flat Rate,Per Month It includes: - 200 auto-processed returns per month - Unlimited manual returns - All Starter features - Full analytics and insights - Cost and trend tracking - Returned products - Monthly evolution Enterprise Plan $149.00 Flat Rate,Per Month It includes: - 1000 auto-processed returns per month - Unlimited manual returns - All Pro features - ROI calculation - Dedicated support ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.