# 360 SmartDocs Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about 360 SmartDocs Software - reviews, pricing plans, popular comparisons to other Document Generation products and more.

Source: https://www.capterra.com/p/10042157/360-SmartDocs

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# 

 360 SmartDocs Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 12, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

360 SmartDocs

## What is 360 SmartDocs?

360 SmartDocs is a Salesforce document generation platform that automates creating PDF and Word documents within Salesforce. It merges live CRM data into customizable templates, reducing manual effort and saving time. The Word template builder supports live merge fields, conditional logic, and image merges, pulling relationship data up to five levels deep. Templates can be previewed with real Salesforce records before going live. Documents can be generated in bulk using reports or list views. Native integration enables document generation from any object with a single click, supporting individual records, bulk actions, and automated workflows. Generated documents can sync with Google Drive, be emailed directly, and accessed via the Salesforce mobile app. With over 500 pre-built templates and a no-code builder, it simplifies complex document creation for non-technical users. Documents attach back to Salesforce records for centralized management.

## What is 360 SmartDocs used for?

[Document Generation](https://www.capterra.com/document-generation-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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## FAQs about 360 SmartDocs

Overview

### What company size and specific industries is 360 SmartDocs built for?

360 SmartDocs is designed for sales operations, finance, human resources, legal, real estate, financial services, healthcare, and manufacturing teams. The vendor description does not specify company size, so the product appears suited to organizations in these departments and industries rather than a particular small, mid-market, or enterprise segment.

Features and Usability

### What are the key features of 360 SmartDocs?

360 SmartDocs offers document automation and document generation, plus document management for organizing files and templates. Core capabilities include customizable templates, document templates, templates, and conditional logic for controlling document content and fields based on rules.

Integrations

### Which third-party tools and platforms does 360 SmartDocs integrate with?

360 SmartDocs integrates with Google Drive for file storage and document access.

Getting Started and Support

### What training and onboarding options does 360 SmartDocs offer?

360 SmartDocs provides live online training, documentation, and videos to help teams get started. Live online sessions support guided instruction, documentation offers written reference material for setup and later review, and videos provide visual walkthroughs for learning features and processes at a self-paced level.

Getting Started and Support

### What customer support options does 360 SmartDocs offer?

360 SmartDocs provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support is offered through these channels, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Conditional Logic

Capability of a software or system to make decisions and perform actions based on specified conditions

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Document Automation

Automated or logic-based workflows that assist in the creation of electronic documents

Document Generation

Custom forms to streamline repetitious aspects of a document

Document Management

Store, manage, and track all electronic documents in a centralized location

Document Templates

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

360 SmartDocs 7 features

Capability of a software or system to make decisions and perform actions based on specified conditions

Pre-designed layouts that can be customized to match preferences and requirements

Automated or logic-based workflows that assist in the creation of electronic documents

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Sample files or documents that could be customized as needed or used as is

## Pricing

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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