--- title: "Livebeep Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Livebeep Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/10042193/Livebeep/" page_type: "product" language: "en" --- # Livebeep Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Livebeep ## What is Livebeep? Livebeep is an omnichannel customer communication platform that unifies messaging across WhatsApp, Instagram Direct, Facebook Messenger, Telegram, live chat, and email into a single inbox. AI capabilities automate tasks like answering FAQs, sending reminders, and updating CRM systems, enabling teams to focus on sales and retention. Customizable chatbots operate around the clock to answer queries, deliver forms, and share promotional materials. Real-time translation ensures seamless communication with international customers. Multi-agent support allows personalized or team-based inbox management, and lead management routes prospects to sales teams or CRMs. Analytics tools track interactions, measure chatbot performance, and assess productivity. Campaign tracking monitors marketing efforts and conversion rates. Livebeep integrates with Shopify via a no-code plugin, supports CRM systems, and offers mobile apps for iOS and Android. ## What is Livebeep used for? [Live Chat](https://www.capterra.com/live-chat-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €58 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Livebeep?[Manage this product listing](https://www.g2.com/products/livebeep/claim_requests/new?auto=true) ## Livebeep Overview Updated September 2026 AI summary Livebeep enables businesses of all sizes to engage website visitors through real-time live chat, offering features such as autoresponders, mobile access, and messaging. Beyond core chat functions, it provides CRM integration, canned responses, collaboration tools, and interaction tracking. Livebeep is accessible via cloud, web, and mobile devices, supporting flexible deployment for diverse teams. ## FAQs about Livebeep Overview ### What company size and specific industries is Livebeep built for? Livebeep is designed for businesses of all sizes, including small companies, mid-market organizations, and larger enterprises. It fits teams that need to centralize customer communication, manage omnichannel conversations, automate support, and improve customer experience with AI-powered messaging and automation across service-focused industries. Features and Usability ### What are the key features of Livebeep? Livebeep offers real-time consumer-facing chat, chat and messaging, autoresponders, and canned responses for handling conversations. It also includes CRM, contact management, interaction tracking, email management, document storage, collaboration tools, and mobile access to support customer communication and record keeping. Pricing ### How much does it cost and what fees or limitations are included? Livebeep starts at €58 per month for the Communication plan and €98 per month for the Marketing plan. Communication adds €18 per operator and €5 per domain, while Marketing uses the same add-ons. A free trial is available. Automation has no listed price and requires contacting sales. Getting Started and Support ### What training and onboarding options does Livebeep offer? Livebeep provides documentation to support team onboarding and setup. This written material gives users a reference for reviewing product features, checking steps, and finding guidance as needed during initial use and later training. Getting Started and Support ### What customer support options does Livebeep offer? Livebeep provides email/help desk, a knowledge base, and chat. These support channels give users written help, self-service documentation, and live messaging for questions. No reviewer feedback about support quality is available, so support response times, helpfulness, and common frustrations cannot be described. ## Features AI summary Based on 6,967 Live Chat reviews Capterra reviewers highlight these as the features buyers care about most when choosing live chat software: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) Livebeep supports **Chat/Messaging**, giving teams a direct way to respond to visitors and manage conversations as they happen. However, it does not include **Real-Time Notifications** or **Multi-Channel Communication**. Instead, it offers other important capabilities that reviewers also value, including **Real-time Consumer-facing Chat** (**43%**) and **Mobile Access** (**44%**). These features help businesses stay available to customers across devices and respond quickly from different locations, allowing teams to handle inquiries faster and maintain consistent service. Autoresponders Create and automatically send premade copy in response to customer messages Canned Responses Shortcuts for inputting frequently used messages Chat/Messaging Communicate using direct chat or messages within the system Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Livebeep 12 features ### All Features - Autoresponders: Create and automatically send premade copy in response to customer messages - Canned Responses: Shortcuts for inputting frequently used messages - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Interaction Tracking: Track interaction history by documenting conversations for contacts - Mobile Access: Access software remotely via mobile devices - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Real-Time Monitoring: Active monitoring of systems, applications, or networks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10042193/Livebeep/pricing/) Communication €58.00 Flat Rate,Per Month It includes: - Centralized Chat Tray (WhatsApp, Instagram DM, Messenger, Telegram, Web Chat With Own Widget) - Corporate Email Integration - Chatbot Templates - Customizable Chatbot Available For €15 Per Month - Individual Or Shared Use For The Whole Team - Training And Technical Support By An Agent Marketing €98.00 Flat Rate,Per Month It includes: - WhatsApp Marketing - Campaign Tracking And Onsite Marketing - Customizable Chatbots (Included) - Lead Dumping In Main CRMs (Pipedrive, Hubspot, Etc.) - Web Appointment Manager Integrated With WhatsApp - Video Chat Calls - Training And Technical Support By An Agent Automation Contact vendor for details It includes: - Analysis And Consulting Services - Customized Configuration - 360º Automations - Bidirectional Integration With External Platforms Via API - Customized Business Process Funnels - IP Voice Service Or Integration Of Calls From External Providers - Custom Developments - Permanent Accompaniment Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.