--- title: "Helium Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Helium Software - reviews, pricing plans, popular comparisons to other Headless eCommerce products and more." source_url: "https://www.capterra.com/p/10042213/Helium/" page_type: "product" language: "en" --- # Helium Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Helium ## What is Helium? Helium is an ecommerce CRO platform for D2C brands that want to improve website conversion, product relevance, and revenue per visitor. Helium helps ecommerce teams use live shopper behavior, catalog data, traffic source, and product intent to create better onsite buying paths. Instead of relying only on static pages, fixed product order, basic search, or generic recommendations, it helps brands make the store respond to what shoppers are trying to do in real time. It supports conversion rate optimization across the parts of an ecommerce website that directly affect revenue such as collection pages, product pages, search results, product recommendations, bundles, upsell and cross-sell flows, landing pages, paid traffic paths, merchandising, and add-to-cart. ## What is Helium used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Headless eCommerce](https://www.capterra.com/headless-ecommerce-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Helium?[Manage this product listing](https://www.g2.com/products/helium-2024-07-26/claim_requests/new?auto=true) ## Helium Overview Updated September 2026 AI summary Helium is an eCommerce platform for businesses of all sizes seeking to manage online storefronts, orders, and customer data securely. It combines catalog and website management, order processing, and SEO tools with multi-channel marketing, third-party integrations, and AI-driven content support. Helium is available via cloud and desktop deployment, with options for customizable templates and real-time data synchronization. ## FAQs about Helium Overview ### What company size and specific industries is Helium built for? Helium is designed for eCommerce brands and direct-to-consumer retailers, especially those in apparel, consumer electronics, health and wellness, and furniture. It fits companies in these consumer-facing sectors that sell products online and need a solution suited to retail operations. Features and Usability ### What are the key features of Helium? Helium offers AI Copilot and generative AI for content and campaign support, plus campaign management, catalog management, and content management. It also includes multi-channel marketing and multi-channel management, shopping cart and order management, reporting and statistics, SEO management, third-party integrations, and data security. Getting Started and Support ### What training and onboarding options does Helium offer? Helium offers in-person training, live online sessions, documentation, and videos to help teams get started. In-person training supports face-to-face instruction, live online sessions provide guided remote sessions, documentation gives written reference material, and videos offer self-paced learning resources. Getting Started and Support ### What customer support options does Helium offer? Helium provides email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. No reviewer feedback about support experience is available in the catalog data, so customer sentiment on response times, helpfulness, or frustration points cannot be summarized here. ## Features AI summary Based on 8,724 Headless eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) Helium supports all three features that reviewers identify as most important: **Website Management**, **Data Security**, and **Order Management**. Together, these capabilities help businesses maintain their online storefront, protect customer and transaction data, and handle orders efficiently, allowing teams to deliver a reliable buying experience from browsing through fulfillment. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Helium 19 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shopping Cart: Checkout of online store - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.