# Helium Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Helium Software - reviews, pricing plans, popular comparisons to other eCommerce products and more. Source: https://www.capterra.com/p/10042213/Helium --- # Helium Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Helium ## What is Helium? Helium is an ecommerce CRO platform for D2C brands that want to improve website conversion, product relevance, and revenue per visitor. Helium helps ecommerce teams use live shopper behavior, catalog data, traffic source, and product intent to create better onsite buying paths. Instead of relying only on static pages, fixed product order, basic search, or generic recommendations, it helps brands make the store respond to what shoppers are trying to do in real time. It supports conversion rate optimization across the parts of an ecommerce website that directly affect revenue such as collection pages, product pages, search results, product recommendations, bundles, upsell and cross-sell flows, landing pages, paid traffic paths, merchandising, and add-to-cart. ## What is Helium used for? [eCommerce](https://www.capterra.com/ecommerce-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Helium?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.gethelium.co/&name=Helium) ## FAQs about Helium Overview ### What company size and specific industries is Helium built for? Helium is designed for eCommerce brands and direct-to-consumer retailers, including businesses in apparel, consumer electronics, health and wellness, and furniture. It suits companies in these retail-focused sectors that need a tool built around selling products online rather than general-purpose business operations. Features and Usability ### What are the key features of Helium? Helium offers AI Copilot and generative AI for content support, plus campaign management, content management, and customizable templates for marketing workflows. It also includes catalog management, order management, shopping cart, and website management, along with multi-channel management, SEO management, reporting & statistics, data synchronization, and third-party integrations. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Helium offer? Helium provides in-person training, live online sessions, documentation, and videos for teams getting started. In-person and live online formats support guided instruction, while documentation and videos offer self-paced reference materials for reviewing features and setup steps. Getting Started and Support ### What customer support options does Helium offer? Helium provides email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. Support coverage is clearly listed, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations, so the support experience cannot be summarized beyond the available channels. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Helium 19 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Create and manage digital catalog of products/services with their details, specifications, and price Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Pre-designed layouts that can be customized to match preferences and requirements Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Assemble applications and processes by dragging over and arranging pre-built components Use AI to generate content in the form of text, images, videos, etc. Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and track customer orders for goods, investments, or any other purchases Receive data and information in real time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Optimize and manage the search engine optimization efforts for a website or digital content Checkout of online store Set up connections to third-party platforms to improve business processes Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.