--- title: "Defalto Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Defalto Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10042222/Defalto/" page_type: "product" language: "en" --- # Defalto Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Defalto ## What is Defalto? Defalto is a modern open source CRM designed for teams and businesses that want full control, flexibility, and no vendor lock-in. Built on 15+ years of real-world CRM experience, Defalto offers a clean, intuitive interface with powerful modules for sales, marketing, and customer support. Key features include lead management, sales pipeline tracking, quotes and invoicing, PDF generation, ticket-based customer support, and workflow automation. The platform supports both self-hosted (on-premise) and cloud deployment, with no mandatory per-user fees. Defalto is free and open source — ideal for startups, SMBs, and IT teams looking for a scalable CRM without expensive licenses or hidden limitations. Optional hosting, extensions, and support services are available for businesses that need more. ## What is Defalto used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €9.9 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Defalto?[Manage this product listing](https://www.g2.com/products/defalto/claim_requests/new?auto=true) ## Defalto Overview Updated September 2026 AI summary Defalto provides small and midsize businesses with CRM tools focused on lead management, sales pipeline tracking, and marketing automation. It covers core needs like contact and activity management, reporting, workflow, and document storage, and extends to email marketing, customizable fields, and campaign management. Deployment is flexible, supporting both cloud-based and self-hosted environments on Linux and Windows. ## FAQs about Defalto Overview ### What company size and specific industries is Defalto built for? Defalto is designed for small and midsize businesses, especially growing teams that need CRM tools for lead management, sales pipelines, invoicing, and support. It suits companies that want either self-hosted or cloud deployment and prefer full data control without per-user fees. Features and Usability ### What are the key features of Defalto? Defalto offers lead generation, lead capture, lead management, and lead scoring for sales tracking, plus sales pipeline management, forecasting, and quotes/estimates. It also includes campaign management, email marketing, email templates, workflow management, reporting/analytics, customizable reports, document storage, data import/export, and third-party integrations. Getting Started and Support ### What training and onboarding options does Defalto offer? Defalto provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for learning features and reviewing setup steps as needed. Getting Started and Support ### What customer support options does Defalto offer? Defalto provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support is available in the catalog, so support quality, response times, and common user frustrations are not documented here. ## Features AI summary Based on 14,838 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Defalto supports **Data Security**. However, it does not include **Customer Database** or **Real-Time Data**. Instead, it offers **Contact Management** (**44%**), which gives teams a way to organize customer details and maintain clearer records in one place, helping businesses manage relationships more consistently and protect important information. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Calendar Management Track and manage schedules and meetings via an integrated calendar Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contact Management Manage, organize, and store contact information Defalto 31 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Quotes/Estimates: Generate quotes or estimates for customers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Version Defalto Hosting €9.90 Per User,Per Month Membership €10.00 Flat Rate,Per Month Support and Maintenance €49.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.