---
title: "My Well OPS Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about My Well OPS Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more."
source_url: "https://www.capterra.com/p/10042227/My-Well-OPS/"
page_type: "product"
language: "en"
---

# 

 My Well OPS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

My Well OPS

## What is My Well OPS?

MyWellOps is the all-in-one practice management platform built for wellness and allied health practitioners — physiotherapists, bodyworkers, nutritionists, therapists, and solo clinics. Run your entire practice from one place: online booking with a smart calendar that prevents double-bookings, automated invoicing and payment collection, secure SOAP-style session notes, HIPAA-friendly telehealth video sessions, a no-code website builder to launch your online presence in minutes, and a branded client portal for self-service scheduling and payments. Cut admin time with AI-powered reminders, document generation, and automated client follow-ups. Built-in messaging keeps client communication in one thread. Track what matters with a revenue and retention dashboard, manage e-signatures and consent forms digitally, and onboard fast with white-glove data migration and live support. Free to start. Built to scale. Designed for practitioners who'd rather treat clients than chase paperwork.

## What is My Well OPS used for?

[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£19.99

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Our "Best of" badge program showcases products with the highest ratings...

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## My Well OPS Overview

Updated September 2026

AI summary

My Well OPS supports small businesses with medical practice management needs, offering tools for billing, patient records, telemedicine, and overall practice administration. Notable features include appointment management, automated scheduling, document handling, insurance management, reminders, and an API for integration. The platform is accessible on web, cloud, and a range of desktop and mobile devices, allowing flexible deployment.

## FAQs about My Well OPS

Overview

### What company size and specific industries is My Well OPS built for?

My Well OPS is designed for therapists, counselors, holistic practitioners, bodywork practitioners, online practitioners, students, newly qualified professionals, and charities. It suits solo practitioners, small practices, and organizations in wellness, mental health, bodywork, and nonprofit settings that need a fit for professional service delivery and training.

Features and Usability

### What are the key features of My Well OPS?

My Well OPS offers practice management features like appointment management, automated scheduling, and reminders, along with patient records management and document management. It also includes medical billing, insurance management, telemedicine, an activity dashboard, and API access for connecting with other systems.

Pricing

### How much does it cost and what fees or limitations are included?

My Well OPS starts at £19.99 per month for the Starter plan, with Growth at £39.99 and Professional at £79.99. A free version and free trial are available. Starter includes unlimited clients and branding control, while Professional adds multi-practitioner support, full white-label, and verified insurance.

Integrations

### Which third-party tools and platforms does My Well OPS integrate with?

My Well OPS integrates with 10 third-party tools and platforms, including Facebook Business Suite, Google Ads, Google Analytics 360, Google Calendar, Microsoft 365, and Xero. It also connects with Stripe products such as Stripe Billing, Stripe Invoicing, Stripe Revenue Recognition, and Stripe Terminal for payments and accounting.

Getting Started and Support

### What training and onboarding options does My Well OPS offer?

My Well OPS provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and Q&A with a trainer, documentation offers written reference material for ongoing use, and videos provide visual walkthroughs that users can review at their own pace.

Getting Started and Support

### What customer support options does My Well OPS offer?

My Well OPS provides email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. Support experience details are not available, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate multiple ways for users to contact support.

## Features

AI summary

Based on 2,052 Medical Practice Management reviews

Capterra data shows that buyers of medical practice management software rank the following features as their top priorities:

-   **Practice Management** (**58%** of reviewers rated this feature as critical)
-   **Appointment Management** (**59%**)
-   **Patient Records Management** (**59%**)

My Well OPS supports all three of the features reviewers rate most important: **Practice Management**, **Appointment Management**, and **Patient Records Management**. Together, these capabilities help businesses coordinate daily operations, manage patient scheduling, and maintain accurate clinical information, allowing teams to run practices more efficiently and deliver more consistent patient care.

Practice Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Appointment Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Patient Records Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Insurance Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Medical Billing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Telemedicine

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Meet with patients remotely

My Well OPS 19 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS.
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Financial Reporting: Generate reports to assess the financial performance of an organization
- Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
- Medical Billing: Manage billing and payments for a healthcare provider
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Payment Processing: Accept, record, and reconcile financial transactions
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Telemedicine: Meet with patients remotely

---

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Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/10042227/My-Well-OPS/pricing/)

Starter

£19.99

Flat Rate,Per Month

It includes:

-   Unlimited clients
-   5 professional documents
-   Unlimited video calls
-   Remove WO branding
-   Your own website (up to 6 pages)
-   Group bookings (up to 10)
-   Integrations

Growth

£39.99

Flat Rate,Per Month

It includes:

-   Unlimited clients & documents
-   Your own branded portal, website & docs
-   Custom domain
-   Group bookings (up to 30)
-   Unlimited AI note taker
-   AI assistant handles your admin
-   See how your practice is performing

Professional

£79.99

Flat Rate,Per Month

It includes:

-   Free business insurance included
-   Verified insurance badge on your profile
-   Full white-label — portal, docs, emails & site
-   Unlimited group bookings
-   Priority support

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[

Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[

Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AM

Amy M.

Therapist

Health, Wellness and Fitness

### "Wish I’d started using it sooner! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2026

very smooth and the tech support and customer support are all over it. From my very first interaction, someone picked up the phone to call me straight away and guide me through how to get set up. And from there onwards, they really care about their customers and have made using the platform smooth and easy. If ever there is a problem, it's resolved quickly and efficiently.

Pros

MyValops is very easy to use and has saved me lots of time with admin and running my business. As a therapist, I am great with people and relationships, but the administrative side of things, like so many others, I struggle with. It's also saved me money and a lot of time, which has meant I've been able to put that time towards seeing more clients and ultimately making more money. Win-win.

Cons

I wish I'd discovered it sooner, especially when I was starting out my business a few years ago. I wish something like this existed to help streamline and point me in the right direction when getting things set up. That's my only regret.

Switched from

[Practice Better](https://www.capterra.com/p/159263/Better/)

It's much easier to use, so it's much better, and I've been able to run all of my business operations from one platform instead of subscriptions to multiple websites, multiple places. It's been impossible to manage. Now everything is very smooth.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

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