# CounselorAI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CounselorAI Software - reviews, pricing plans, popular comparisons to other Legal Case Management products and more.

Source: https://www.capterra.com/p/10042260/CounselorAI

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# 

 CounselorAI Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

CounselorAI

## What is CounselorAI?

CounselorAI is legal software that streamlines demand letter creation by analyzing case details, medical records, and legal precedent to generate packages in minutes. It evaluates case factors and produces demand letters with standardized sections, aiding attorneys in presenting cases to insurance adjusters. The platform includes a verified case law database with over ten thousand court opinions, matching precedent to jurisdiction, injury type, and defense arguments for credible citations. The software processes medical bills, case notes, and reports, validating diagnosis codes, building treatment chronologies, and identifying care gaps. CounselorAI uses dual-methodology valuation for settlement recommendations and adapts to firm-specific writing styles. It flags treatment gaps and prepares counter-arguments to defense strategies. Security features include HIPAA compliance, encryption, and data isolation, delivering insights within sixty seconds of case submission.

## What is CounselorAI used for?

[Legal Case Management](https://www.capterra.com/legal-case-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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Starting price

$99

Flat Rate, Per Month

Free trial  
available

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## FAQs about CounselorAI

Overview

### What company size and specific industries is CounselorAI built for?

CounselorAI is designed for personal injury law firms, legal consultants, and attorneys focused on case valuation, medical intelligence, demand generation, and negotiation support. It is best suited to legal services organizations that need tools for personal injury case work and related advisory services.

Features and Usability

### What are the key features of CounselorAI?

CounselorAI offers client management and client portal features, plus case notes, document management, and full text search for record handling. It also includes billing and invoicing, billable and non-billable hours, deadline management, docket management, workflow management, compliance management, reporting and statistics, and third-party integrations.

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### More questions?

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Pricing

### How much does it cost and what fees or limitations are included?

CounselorAI starts at $99 per month for the Starter plan, designed for solo and small PI firms. It includes conversational case intake, automated medical record review, settlement range prediction, demand letter drafting, and HIPAA-compliant data isolation. A free version and free trial are available, with pricing scaled to firm size.

Getting Started and Support

### What training and onboarding options does CounselorAI offer?

CounselorAI provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover topic-based training, documentation offers written reference material, and videos provide self-paced learning.

Getting Started and Support

### What customer support options does CounselorAI offer?

CounselorAI provides email/help desk, phone support, and chat. No reviewer feedback about support experience is available, so support quality, response times, and common issues cannot be described from user reports.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Billable & Non-Billable Hours

Track billable hours and/or non-billable expenses for work performed

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Case Notes

Access and track notes regarding case activities and updates within case files

Client Management

Manage contact details and communication with clients

CounselorAI 17 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Track billable hours and/or non-billable expenses for work performed

Create, manage, and send invoices or bills to customers

Access and track notes regarding case activities and updates within case files

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Track and manage adherence to policies for any service, product, process, or supplier

Search and check for conflicts of interest or statutes of limitations

Pre-designed layouts that can be customized to match preferences and requirements

Specify or track the date/time a project, task, etc., is due for completion

Manage and maintain a detailed record of information and updates associated with each court case

Store, manage, and track all electronic documents in a centralized location

Search for specific words or phrases within a document or database

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

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## Pricing

Free Trial

Free Version

https://youtu.be/8qylhVEqqjE

$99.00

Flat Rate,Per Month

It includes:

-   demand letter drafting

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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