# VideoTestimonials Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VideoTestimonials Software - reviews, pricing plans, popular comparisons to other NPS products and more.

Source: https://www.capterra.com/p/10042274/VideoTestimonials

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# 

 VideoTestimonials Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

VideoTestimonials

## What is VideoTestimonials?

VideoTestimonials is software for managing customer feedback in video and text formats. Its in-browser recording interface lets customers submit HD video testimonials or written feedback without apps or accounts. The platform imports testimonials from 20+ review sources. Automated email campaigns help businesses scale testimonial efforts. Customizable widgets like the Wall of Love, carousels, and social proof popups can be embedded on websites. AI features include transcription, sentiment analysis, authenticity scoring, and highlight identification. The platform integrates with WordPress, Shopify, and Webflow, and offers a REST API for custom setups. Analytics track views, clicks, and conversions to measure testimonial effectiveness.

## What is VideoTestimonials used for?

[NPS](https://www.capterra.com/nps-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

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Starting price

$24

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Do you work for VideoTestimonials?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://videotestimonials.video/&name=VideoTestimonials)

## FAQs about VideoTestimonials

Overview

### What company size and specific industries is VideoTestimonials built for?

VideoTestimonials is designed for marketing professionals and organizations in e-commerce, SaaS, creative agencies, local businesses, coaching, and content creation. It fits small businesses and teams that want to gather and present customer video testimonials for sales, promotion, and brand credibility across service-driven and digital industries.

Features and Usability

### What are the key features of VideoTestimonials?

VideoTestimonials includes an activity dashboard, collaboration tools, and commenting/notes for managing testimonial workflows. It also offers customizable branding, fields, questions, and templates to shape collection forms, plus NPS survey structure and reporting/analytics for tracking customer feedback and response patterns.

Pricing

### How much does it cost and what fees or limitations are included?

VideoTestimonials starts with a free version and free trial, then paid plans begin at $24 per month for the Starter plan. Pro costs $49 per month and Business costs $79 per month. The free tier includes 1 collection space, 10 video testimonials, 20 text testimonials, and 3 AI video credits monthly.

Integrations

### Which third-party tools and platforms does VideoTestimonials integrate with?

VideoTestimonials integrates with 11 third-party website and course platforms, including WordPress, Shopify, Wix, Squarespace, Webflow, Framer, Elementor, Kajabi, Podia, Teachable, and Thinkific. These catalog integrations cover site builders, ecommerce, and online course tools for embedding and managing video testimonials.

Getting Started and Support

### What training and onboarding options does VideoTestimonials offer?

VideoTestimonials provides live online sessions, documentation, and videos to help teams get started. Live online sessions offer guided instruction, documentation serves as written reference material, and videos support self-paced learning and review of key steps and features.

Getting Started and Support

### What customer support options does VideoTestimonials offer?

VideoTestimonials provides Email/Help Desk, FAQ/Forum, and Knowledge Base support. No reviewer feedback about support experience is available in the catalog data, so user sentiment on response times, helpfulness, or common frustrations cannot be stated.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Collaboration Tools

Provides a channel for team members to share AI models, media files, communicate, and work together

Commenting/Notes

Leave comments and notes on documents for others to view

Customer Experience Management

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Customizable Branding

Add customized logos and colors to align with company branding

Customizable Fields

Customize data fields to support various needs and use cases

VideoTestimonials 10 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Provides a channel for team members to share AI models, media files, communicate, and work together

Leave comments and notes on documents for others to view

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Tailored or customizable questions for more targeted and relevant data collection

Pre-designed layouts that can be customized to match preferences and requirements

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

View and track pertinent metrics to find patterns and gain insights from data

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Free Version

Starter

$24.00

Flat Rate,Per Month

It includes:

-   Unlimited text and video testimonials
-   3 collection spaces
-   All widget types
-   Custom branding
-   10 campaigns/month
-   500 contacts
-   300 emails/month
-   Unlimited CSV/Excel/JSON import
-   Custom subdomain
-   Remove branding
-   Video Studio (trim, blur, screen recording)
-   10 AI video credits/month
-   AI Video Creator (60+ styles)
-   Marketing Video & AI Enhancer

Pro

$49.00

Flat Rate,Per Month

It includes:

-   Everything in Starter Plan
-   30 AI video credits/month
-   10 collection spaces
-   Unlimited campaigns
-   1,000 contacts
-   2,000 emails/month
-   AI video transcription
-   AI highlights & sentiment analysis
-   AI authenticity scoring
-   Music library
-   Video branding (logo, overlays, intro/outro)
-   Social export (9:16, 1:1, 16:9)
-   Auto-sync Google Reviews
-   Auto-sync Trustpilot
-   3 team seats
-   Webhooks & API access
-   A/B testing
-   Advanced analytics

Business

$79.00

Flat Rate,Per Month

It includes:

-   Everything in Pro Plan
-   80 AI video credits/month
-   Unlimited collection spaces
-   5,000 contacts
-   10,000 emails/month
-   10 team seats
-   Custom domains
-   Advanced AI features
-   HubSpot & Salesforce sync
-   Unlimited branded spaces
-   Custom integrations
-   Onboarding call

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Elementor](https://www.capterra.com/p/169468/Elementor/)[

Webflow](https://www.capterra.com/p/136159/Webflow/)[

Kajabi](https://www.capterra.com/p/154682/Kajabi/)[

Thinkific](https://www.capterra.com/p/132888/Thinkific/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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