--- title: "VideoTestimonials Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VideoTestimonials Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/10042274/VideoTestimonials/" page_type: "product" language: "en" --- # VideoTestimonials Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) VideoTestimonials ## What is VideoTestimonials? VideoTestimonials is software for managing customer feedback in video and text formats. Its in-browser recording interface lets customers submit HD video testimonials or written feedback without apps or accounts. The platform imports testimonials from 20+ review sources. Automated email campaigns help businesses scale testimonial efforts. Customizable widgets like the Wall of Love, carousels, and social proof popups can be embedded on websites. AI features include transcription, sentiment analysis, authenticity scoring, and highlight identification. The platform integrates with WordPress, Shopify, and Webflow, and offers a REST API for custom setups. Analytics track views, clicks, and conversions to measure testimonial effectiveness. ## What is VideoTestimonials used for? [Review Management](https://www.capterra.com/review-management-software/)[NPS](https://www.capterra.com/nps-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $24 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VideoTestimonials?[Manage this product listing](https://www.g2.com/products/videotestimonials/claim_requests/new?auto=true) ## FAQs about VideoTestimonials Overview ### What company size and specific industries is VideoTestimonials built for? VideoTestimonials is designed for marketing professionals and businesses in e-commerce, SaaS, creative agencies, local services, coaching, and content creation. It fits small businesses and growing teams that need customer testimonials and promotional video content, rather than large enterprise-focused workflows. Features and Usability ### What are the key features of VideoTestimonials? VideoTestimonials offers customer experience management features such as NPS survey structure, sentiment analysis, and reporting/analytics. It also includes collaboration tools with commenting/notes and activity dashboard, plus customization options like customizable branding, fields, questions, templates, and widgets. API access supports integration with other systems. Pricing ### How much does it cost and what fees or limitations are included? VideoTestimonials starts with a free version and free trial, then costs $24 per month for the Starter plan, $49 for Pro, and $79 for Business. The free tier includes one collection space, 10 video testimonials, and 50 emails total, while higher plans add more credits, seats, and integrations. Integrations ### Which third-party tools and platforms does VideoTestimonials integrate with? VideoTestimonials connects natively to 11 platforms, including WordPress, Shopify, Wix, Squarespace, Webflow, Elementor, Framer, Kajabi, Podia, Teachable, and Thinkific. These integrations cover website builders and course platforms used to add video testimonials to pages, storefronts, and member areas. Getting Started and Support ### What training and onboarding options does VideoTestimonials offer? VideoTestimonials provides live online sessions, documentation, and videos for team training. Live online sessions support guided setup and questions in real time, documentation offers written reference material for self-paced review, and videos give visual walkthroughs of features and common tasks. Getting Started and Support ### What customer support options does VideoTestimonials offer? VideoTestimonials provides email/help desk support, an FAQ/forum, and a knowledge base. These self-service and direct contact options give users multiple ways to find answers and submit questions when needed. ## Features AI summary Based on 266 Review Management reviews Capterra data shows that buyers of NPS software rank the following features as their top priorities: - **Customizable Questions** (**41%** of reviewers rated this feature as critical) - **NPS Survey Structure** (**45%**) - **Reporting/Analytics** (**44%**) VideoTestimonials supports all three of the features reviewers value most: **Customizable Questions**, **NPS Survey Structure**, and **Reporting/Analytics**. Together, these capabilities help businesses tailor surveys to their audience, collect feedback in a proven NPS format, and review results clearly, allowing teams to track customer sentiment and make better service decisions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Commenting/Notes Leave comments and notes on documents for others to view Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Customizable Branding Add customized logos and colors to align with company branding VideoTestimonials 13 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10042274/VideoTestimonials/pricing/) Starter $24.00 Flat Rate,Per Month It includes: - Unlimited text and video testimonials - 3 collection spaces - All widget types - Custom branding - 10 campaigns/month - 500 contacts - 300 emails/month - Unlimited CSV/Excel/JSON import - Custom subdomain - Remove branding - Video Studio (trim, blur, screen recording) - 10 AI video credits/month - AI Video Creator (60+ styles) - Marketing Video & AI Enhancer Pro $49.00 Flat Rate,Per Month It includes: - Everything in Starter Plan - 30 AI video credits/month - 10 collection spaces - Unlimited campaigns - 1,000 contacts - 2,000 emails/month - AI video transcription - AI highlights & sentiment analysis - AI authenticity scoring - Music library - Video branding (logo, overlays, intro/outro) - Social export (9:16, 1:1, 16:9) - Auto-sync Google Reviews - Auto-sync Trustpilot - 3 team seats - Webhooks & API access - A/B testing - Advanced analytics Business $79.00 Flat Rate,Per Month It includes: - Everything in Pro Plan - 80 AI video credits/month - Unlimited collection spaces - 5,000 contacts - 10,000 emails/month - 10 team seats - Custom domains - Advanced AI features - HubSpot & Salesforce sync - Unlimited branded spaces - Custom integrations - Onboarding call ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Elementor](https://www.capterra.com/p/169468/Elementor/)[ Webflow](https://www.capterra.com/p/136159/Webflow/)[ Kajabi](https://www.capterra.com/p/154682/Kajabi/)[ Thinkific](https://www.capterra.com/p/132888/Thinkific/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.