--- title: "Sami Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sami Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/10042304/Sami/" page_type: "product" language: "en" --- # Sami Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Sami ## What is Sami? Sami is an AI receptionist platform for vacation rental properties, managing guest communications via voice calls, web chat, WhatsApp, and Google Reviews with full-time availability. Supporting multiple languages, it ensures seamless communication for international guests while delivering consistent, branded responses. The AI concierge, Sami, handles inquiries like check-in procedures, WiFi access, parking, local recommendations, and urgent issues. Integration with property management systems like Hostaway and Beds24 enables real-time availability checks and direct bookings. Owners can customize responses using a knowledge base. Sami offers analytics on call volume, resolution rates, and inquiry topics, operating on EU servers compliant with GDPR. An upcoming feature will analyze Google Reviews for sentiment and suggest replies for approval. ## What is Sami used for? [Other Artificial Intelligence (AI) Software](https://www.capterra.com/other-artificial-intelligence-ai-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €49 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sami?[Manage this product listing](https://www.g2.com/products/thereach-ai-receptionist/claim_requests/new?auto=true) ## Sami Overview Updated September 2026 AI summary Sami provides specialized artificial intelligence capabilities designed for small businesses seeking niche or emerging AI applications. Covering the Other Artificial Intelligence (AI) Software category, it offers distinct AI-driven features and supports deployment across cloud, web-based, and desktop environments including Chromebook, Linux, Mac, and Windows, enabling flexible access for organizations interested in adopting tailored AI solutions. ## FAQs about Sami Overview ### What company size and specific industries is Sami built for? Sami is designed for vacation rental hosts, Airbnb and short-term rental managers, and small-to-mid property management companies with 1 to 50 properties. It is built for businesses operating in the vacation rental and short-term rental sector across the US, UK, Spain, France, Italy, and Portugal. Features and Usability ### What are the key features of Sami? Sami offers AI/Machine Learning, Natural Language Processing, and a pre-configured chatbot for live chat interactions. It includes an activity dashboard, reporting/analytics, and multi-language support, along with distinct AI functionality for niche applications and specialized or emerging capabilities. Pricing ### How much does it cost and what fees or limitations are included? Sami starts at €49 per month for the Solo Plan, which includes 1 property and 200 voice minutes. The Agency Plan costs €150 per month for up to 5 properties and 1,000 voice minutes, while the Pro Plan is €400 per month for up to 20 properties and 4,000 voice minutes. Integrations ### Which third-party tools and platforms does Sami integrate with? Sami integrates with Beds24, Booking.com for Business, Hostaway, Smoobu, iGMS, and Meta for Business, along with Claude, Squarespace, Stripe Billing, Webflow, WhatsApp Business API, and WordPress. These integrations cover property management, business messaging, payments, website publishing, and booking-related workflows. Getting Started and Support ### What training and onboarding options does Sami offer? Sami provides documentation and videos to help teams get started. Documentation offers written reference material for reviewing setup steps and product details, while videos provide visual walkthroughs that users can follow at their own pace for training and onboarding support. Getting Started and Support ### What customer support options does Sami offer? Sami provides Email/Help Desk and FAQ/Forum support. These channels give users a direct way to ask for help and access self-service answers in one place. No reviewer feedback on support quality is available, so response times, helpfulness, and common frustrations cannot be assessed from user comments. ## Features AI summary Based on 1,134 Vacation Rental reviews Capterra data shows that buyers of conversational AI platforms rank the following features as their top priorities: - **Chatbot** (**56%** of reviewers rated this feature as critical) - **API** (**49%**) - **Lead Capture** (**63%**) Sami includes **Chatbot**, but does not offer **API** or **Lead Capture**. Its **Chatbot** functionality gives teams a direct way to automate conversations, respond to common questions, and maintain consistent interactions across customer touchpoints, helping businesses handle inquiries more efficiently and improve response coverage. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Distinct AI Functionality Have features and use cases that do not fit into existing AI software categories Niche Application Address unique or niche requirements not covered by mainstream software solutions Specialized or Emerging Capabilities Provide specialized, emerging, or cross-functional capabilities that enhance processes, workflows, or decision-making Sami 4 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Distinct AI Functionality: Have features and use cases that do not fit into existing AI software categories - Niche Application: Address unique or niche requirements not covered by mainstream software solutions - Specialized or Emerging Capabilities: Provide specialized, emerging, or cross-functional capabilities that enhance processes, workflows, or decision-making --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10042304/Sami/pricing/) Solo Plan €49.00 Other,Per Month It includes: - 1 property - 200 voice minutes per property - Voice calls - WhatsApp + web chat - Guest CRM - Knowledge base - Analytics Agency Plan €150.00 Other,Per Month It includes: - Everything in the Solo plan - 5 property profiles - 1,000 voice minutes included - Multi-property analytics - Daily report Pro Plan €400.00 Other,Per Month It includes: - Everything in the Agency plan - 20 property profiles - 4,000 voice minutes included - Priority support - Custom AI persona ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Hostaway](https://www.capterra.com/p/152433/Hostaway/)[ iGMS](https://www.capterra.com/p/157033/iGMS/)[ Webflow](https://www.capterra.com/p/136159/Webflow/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[ Smoobu](https://www.capterra.com/p/160106/Smoobu/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.