# Sami Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sami Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10042304/Sami --- # Sami Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Sami ## What is Sami? Sami is an AI receptionist platform for vacation rental properties, managing guest communications via voice calls, web chat, WhatsApp, and Google Reviews with full-time availability. Supporting multiple languages, it ensures seamless communication for international guests while delivering consistent, branded responses. The AI concierge, Sami, handles inquiries like check-in procedures, WiFi access, parking, local recommendations, and urgent issues. Integration with property management systems like Hostaway and Beds24 enables real-time availability checks and direct bookings. Owners can customize responses using a knowledge base. Sami offers analytics on call volume, resolution rates, and inquiry topics, operating on EU servers compliant with GDPR. An upcoming feature will analyze Google Reviews for sentiment and suggest replies for approval. ## What is Sami used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €49 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sami?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.thereach.ai/&name=Sami) ## FAQs about Sami Overview ### What company size and specific industries is Sami built for? Sami is designed for vacation rental hosts, Airbnb and short-term rental managers, and small to mid-sized property management companies handling 1 to 50 properties. It fits organizations in the vacation rental and short-term rental sector across the US, UK, Spain, France, Italy, and Portugal. Features and Usability ### What are the key features of Sami? Sami offers AI/Machine Learning, Natural Language Processing, and a Pre-Configured Bot for automated conversations. It includes Chatbot and Live Chat for customer interactions, plus Multi-Language support, an Activity Dashboard, and Reporting/Analytics for tracking conversations and performance. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? Sami starts at €49 per month for the Solo Plan, which includes 1 property and 200 voice minutes. The Agency Plan costs €150 per month for up to 5 properties and 1,000 voice minutes, and the Pro Plan is €400 per month for up to 20 properties and 4,000 voice minutes. Integrations ### Which third-party tools and platforms does Sami integrate with? Sami connects natively to Beds24, Booking.com for Business, Hostaway, Smoobu, iGMS, Meta for Business, WhatsApp Business API, Stripe Billing, Squarespace, Webflow, WordPress, and Claude. These integrations cover property management, bookings, payments, website building, messaging, and business communication platforms. Getting Started and Support ### What training and onboarding options does Sami offer? Sami provides documentation and videos to help teams get started. Documentation gives written reference material for setup and feature guidance, while videos offer visual walkthroughs that users can review at their own pace. Getting Started and Support ### What customer support options does Sami offer? Sami provides Email/Help Desk support and FAQ/Forum resources for user questions and troubleshooting. Without reviewer feedback about support experiences, no reliable claims can be made about response speed, helpfulness, or common issues. The available channels suggest users can submit requests or look for self-service guidance. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Chatbot AI-based platform which conducts a conversation via auditory or textual methods Live Chat Ability to chat online in real time Multi-Language Manage and support multiple languages Natural Language Processing Process and analyze human language in text or audio form Sami 8 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data AI-based platform which conducts a conversation via auditory or textual methods Ability to chat online in real time Manage and support multiple languages Process and analyze human language in text or audio form Existing bot models for AI-based tools commonly used for auditory and textual conversation methods View and track pertinent metrics to find patterns and gain insights from data Get Advice We can help you find the software with the features you need. ## Pricing Solo Plan €49.00 Other,Per Month It includes: - 1 property - 200 voice minutes per property - Voice calls - WhatsApp + web chat - Guest CRM - Knowledge base - Analytics Agency Plan €150.00 Other,Per Month It includes: - Everything in the Solo plan - 5 property profiles - 1,000 voice minutes included - Multi-property analytics - Daily report Pro Plan €400.00 Other,Per Month It includes: - Everything in the Agency plan - 20 property profiles - 4,000 voice minutes included - Priority support - Custom AI persona ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Hostaway](https://www.capterra.com/p/152433/Hostaway/)[ iGMS](https://www.capterra.com/p/157033/iGMS/)[ Webflow](https://www.capterra.com/p/136159/Webflow/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[ Smoobu](https://www.capterra.com/p/160106/Smoobu/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.