# Maya Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Maya Software - reviews, pricing plans, popular comparisons to other Agentic AI products and more. Source: https://www.capterra.com/p/10042313/Maya --- # Maya Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 12, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Maya ## What is Maya? Maya is the AI agent for travel companies. It captures and qualifies leads, answers traveller questions instantly, and guides travellers from planning to booking across your website chat, WhatsApp, email and social channels. Trained on your trips, knowledge base, internal content and FAQs, Maya supports travellers 24/7 in 50+ languages with personalised messaging from first touch to booking and support. Travel companies use Maya to lift bookings, reduce support time and uncover insights into traveler intent, trends and behaviour. Clients such as Neckermann, Joker, Best Arctic, and Zoover see 3-5× higher conversion rates. ## What is Maya used for? [Agentic AI](https://www.capterra.com/agentic-ai-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €500 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Maya?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://livetheworld.com/&name=Maya) ## FAQs about Maya Overview ### What company size and specific industries is Maya built for? Maya is designed for tour operators, travel agencies, destination management companies, and online travel agencies. It is built for businesses in the travel and tourism sector that manage bookings, itineraries, and related customer services. Features and Usability ### What are the key features of Maya? Maya offers API access, chatbot functionality, natural language processing, automated responses, and autonomous task execution. These features support message handling, language interpretation, system integration, and rule-based or automated actions within connected workflows. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Maya integrate with? Maya integrates with 8 third-party tools for communication and support, including Gmail, Microsoft Outlook, Slack, Instagram, Messenger, WhatsApp, WhatsApp Business Suite, and Zendesk Suite. These catalog integrations cover email, chat, social messaging, and customer service workflows. Getting Started and Support ### What training and onboarding options does Maya offer? Maya provides live online training and documentation to help teams get started. Live online sessions support guided instruction and direct walkthroughs, while documentation offers written reference material for self-paced review, setup steps, and feature guidance as needed. Getting Started and Support ### What customer support options does Maya offer? Maya offers Email/Help Desk, a Knowledge Base, 24/7 Live Rep support, and Chat. No reviewer feedback on support is available in the catalog data, so support quality, response times, and common frustrations cannot be assessed from user comments. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Analytics Tools for the systematic analysis of various types of data or statistics API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Autonomous Task Execution Completes tasks independently without constant human intervention Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Maya 20 features Tools for the systematic analysis of various types of data or statistics Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Completes tasks independently without constant human intervention AI-based platform which conducts a conversation via auditory or textual methods Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. Automatically identify and save contact information of potential customers Score a lead on their quality or likelihood to buy based on certain behaviors Ability to chat online in real time Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Process and analyze human language in text or audio form Manage a growing amount of work to meet increased demand without compromising performance Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral View messages sent by both parties during the chat conversation Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. ## Pricing Standard €500.00 Other, ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Messenger](https://www.capterra.com/p/224532/Messenger/)[ WhatsApp Business Suite](https://www.capterra.com/p/10033708/WhatsApp-Business-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.