# FeedbackHive Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FeedbackHive Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more. Source: https://www.capterra.com/p/10042326/FeedbackHive --- # FeedbackHive Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) FeedbackHive ## What is FeedbackHive? FeedbackHive helps teams manage project communication with clients from one clear workspace. Instead of chasing feedback across email, WhatsApp, screenshots, website comments, and calls, teams can collect messages, organize decisions, assign ownership, and track progress in a shared timeline. Built-in follow-up automation helps remind clients, create tasks, and keep projects moving without manual status chasing. It is built for agencies, freelancers, and product teams that need simple client communication, visible project updates, and a reliable way to turn feedback into action. ## What is FeedbackHive used for? [Customer Experience](https://www.capterra.com/customer-experience-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FeedbackHive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://okzea.com/en&name=FeedbackHive) ## FAQs about FeedbackHive Overview ### What company size and specific industries is FeedbackHive built for? FeedbackHive is designed for small to mid-sized businesses and larger organizations that need feedback management tools for product managers, customer support teams, software developers, marketing teams, and project managers. It suits companies that collect, organize, and act on customer or internal feedback across product, support, development, and marketing workflows. Features and Usability ### What are the key features of FeedbackHive? FeedbackHive offers feedback management, multi-channel data collection, and workflow management for organizing customer input. It includes AI Copilot and generative AI for content-assisted tasks, plus dashboard reporting, tagging, access controls and permissions, alerts and notifications, collaboration tools, knowledge management, multi-language support, API access, and third-party integrations. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? FeedbackHive starts with a free forever plan that requires no credit card, plus a free trial. The Basic plan costs $12 per month flat rate and is the most popular option, while the Pro plan costs $39 per month flat rate. Plan limits include file size, projects, storage, and AI usage. Getting Started and Support ### What training and onboarding options does FeedbackHive offer? FeedbackHive provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference material for teams to review during setup and ongoing use. Getting Started and Support ### What customer support options does FeedbackHive offer? FeedbackHive provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users direct help, self-serve guidance, and quick answers in one place. No reviewer feedback about support quality is available, so user experience details such as response times or helpfulness cannot be assessed. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics FeedbackHive 15 features Define levels of authorization for access to specific files or systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Provides a channel for team members to share AI models, media files, communicate, and work together Assembly of graphs and charts for visualizing and tracking statistics/metrics Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Use AI to generate content in the form of text, images, videos, etc. Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Collect information from multiple sources Manage and support multiple languages Notifications that are delivered to users as soon as an event occurs Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Basic Plan $12.00 Flat Rate,Per Month It includes: - Max projects: 5 - Feedback items: Unlimited - Storage: 5GB - Max file size: 25MB - Collaborators per project: 2 - AI actions: 100 per month - Tasks generated: 50 per month - Notes processed: 50 per month - AI automations: Not available - WhatsApp messages and automations: Not available Pro Plan $39.00 Flat Rate,Per Month It includes: - Max projects: 25 - Feedback items: Unlimited - Storage: 50GB - Max file size: 100MB - Collaborators per project: Unlimited - AI actions: 1,000 per month - Tasks generated: 500 per month - Notes processed: 500 per month - AI automations: 100 per month - WhatsApp messages: 1,000 per month - WhatsApp automation triggers: 500 per month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.