--- title: "FeedbackHive Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FeedbackHive Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more." source_url: "https://www.capterra.com/p/10042326/FeedbackHive/" page_type: "product" language: "en" --- # FeedbackHive Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) FeedbackHive ## What is FeedbackHive? FeedbackHive helps teams manage project communication with clients from one clear workspace. Instead of chasing feedback across email, WhatsApp, screenshots, website comments, and calls, teams can collect messages, organize decisions, assign ownership, and track progress in a shared timeline. Built-in follow-up automation helps remind clients, create tasks, and keep projects moving without manual status chasing. It is built for agencies, freelancers, and product teams that need simple client communication, visible project updates, and a reliable way to turn feedback into action. ## What is FeedbackHive used for? [Customer Experience](https://www.capterra.com/customer-experience-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FeedbackHive?[Manage this product listing](https://www.g2.com/products/feedbackhive/claim_requests/new?auto=true) ## FAQs about FeedbackHive Overview ### What company size and specific industries is FeedbackHive built for? FeedbackHive is designed for small, mid-sized, and larger businesses that need feedback management across product, support, development, marketing, and project teams. It fits software and technology organizations, as well as any company that depends on coordinated customer feedback and cross-functional collaboration. Features and Usability ### What are the key features of FeedbackHive? FeedbackHive offers feedback management, multi-channel data collection, workflow management, and collaboration tools for organizing input across teams. Core functions include dashboards, tagging, access controls and permissions, alerts and notifications, real-time notifications, knowledge management, third-party integrations, API access, and AI Copilot with generative AI support. Pricing ### How much does it cost and what fees or limitations are included? FeedbackHive starts with a free forever plan that requires no credit card, plus a free trial. The Basic plan is $12 per month flat rate and is the most popular option. The Pro plan is $39 per month flat rate. The free plan limits projects, storage, and usage. Getting Started and Support ### What training and onboarding options does FeedbackHive offer? FeedbackHive provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does FeedbackHive offer? FeedbackHive provides email/help desk, FAQ/forum, knowledge base, and chat support. Support coverage is described only through these channels, with no reviewer feedback available to assess response speed, helpfulness, or common frustrations. ## Features AI summary Based on 3,764 Customer Experience reviews Capterra data shows that buyers of Customer Experience software rank the following features as their top priorities: - **Feedback Management** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**46%**) - **Reporting/Analytics** (**43%**) FeedbackHive supports **Feedback Management**. However, it does not include **Surveys & Feedback** or **Reporting/Analytics**. Its coverage of **Feedback Management** gives teams a central way to collect, organize, and respond to customer input, helping businesses track recurring issues, spot experience trends, and make service improvements based on direct feedback. Access Controls/Permissions Define levels of authorization for access to specific files or systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics FeedbackHive 15 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Language: Manage and support multiple languages - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10042326/FeedbackHive/pricing/) Basic Plan $12.00 Flat Rate,Per Month It includes: - Max projects: 5 - Feedback items: Unlimited - Storage: 5GB - Max file size: 25MB - Collaborators per project: 2 - AI actions: 100 per month - Tasks generated: 50 per month - Notes processed: 50 per month - AI automations: Not available - WhatsApp messages and automations: Not available Pro Plan $39.00 Flat Rate,Per Month It includes: - Max projects: 25 - Feedback items: Unlimited - Storage: 50GB - Max file size: 100MB - Collaborators per project: Unlimited - AI actions: 1,000 per month - Tasks generated: 500 per month - Notes processed: 500 per month - AI automations: 100 per month - WhatsApp messages: 1,000 per month - WhatsApp automation triggers: 500 per month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.