# GafferBot AI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GafferBot AI Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/10042340/GafferBot-AI --- # GafferBot AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) GafferBot AI ## What is GafferBot AI? GafferBot AI is a customer service platform that automates lead management and workflows for trade businesses. Acting as a virtual receptionist, the software handles inquiries via web chat, WhatsApp Business, and Instagram around the clock. The AI qualifies leads by assessing budgets and identifying urgent requests such as burst pipes, escalating emergencies instantly. The platform generates quote estimates based on pricing structures, pre-qualifying customers for booking. Integrated with Google Calendar and Outlook, the software checks availability, books appointments, and prevents double-bookings. The system enables users to send invoices and accept online payments. A unified dashboard consolidates interactions, bookings, invoices, and metrics. Bot customization ensures responses match brand voice. Setup requires a single line of code compatible with platforms such as WordPress, Wix, and Squarespace. ## What is GafferBot AI used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £59 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GafferBot AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://gafferbot.ai/&name=GafferBot AI) ## FAQs about GafferBot AI Overview ### What company size and specific industries is GafferBot AI built for? GafferBot AI is designed for small to mid-sized trade businesses and service providers in the UK, including plumbers, electricians, and builders. It is suited to companies that operate in hands-on home and commercial services rather than general office-based industries. Features and Usability ### What are the key features of GafferBot AI? GafferBot AI offers AI Copilot, chatbot, and virtual personal assistant capabilities, plus natural language processing, intent recognition, and sentiment analysis. It includes automated responses, automated routing, workflow automation, and business process automation, along with live chat, multi-channel communication, lead capture, lead qualification, transcripts, and customizable branding. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? GafferBot AI starts at £59 per month for the Essentials plan, with 500 conversations included and Conversation Boost at £9 per 100 extra conversations. Pro costs £149 per month with 1,500 conversations included. Elite has custom pricing. A free trial is available, and additional channels on Essentials cost £19/month each. Integrations ### Which third-party tools and platforms does GafferBot AI integrate with? GafferBot AI integrates with 5 third-party tools for finance and scheduling: FreeAgent, Google Calendar, QuickBooks Online, Stripe, and Stripe Invoicing. These catalog integrations cover accounting, payments, invoicing, and calendar management. Getting Started and Support ### What training and onboarding options does GafferBot AI offer? GafferBot AI provides live online training and documentation for teams getting started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for reviewing features, steps, and configuration details at any time. Getting Started and Support ### What customer support options does GafferBot AI offer? GafferBot AI provides email/help desk, FAQ/forum, knowledge base, and chat support. No reviewer feedback about support quality is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Augmented Analytics Analyze data and automatically generate insights using AI/ML technologies Automated Responses Automatic reply functionality for incoming messages Automated Routing Tickets are automatically assigned to specific agents based on predefined rules GafferBot AI 31 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Analyze data and automatically generate insights using AI/ML technologies Automatic reply functionality for incoming messages Tickets are automatically assigned to specific agents based on predefined rules Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Shortcuts for inputting frequently used messages AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Interprets what a user is doing based on context and helps guide them through the process. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Used as a promotional or demonstration tool in sales and marketing presentations Use AI to generate content in the form of text, images, videos, etc. Helps understand a user's intentions/actions Automatically identify and save contact information of potential customers Score a lead on their quality or likelihood to buy based on certain behaviors Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Process and analyze human language in text or audio form Adjust communications based on previous interactions or personal preferences Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Copy on the page or chat window encouraging the user to engage with the chat option See options for potential search queries within the system Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Program systems that assist users with their daily administrative responsibilities Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Essentials £59.00 Flat Rate,Per Month It includes: - 500 conversations per month included - Choose 1 channel: WhatsApp, web chat, or Instagram - Additional channels available at £19/month each - Lead qualification AI - Calendar sync (1 calendar) - Automated booking - Services & prices input - Basic bot personalisation - Send invoices - Online payments Pro £149.00 Flat Rate,Per Month It includes: - 1,500 conversations per month included - All channels: WhatsApp, web chat, Instagram - Lead qualification AI - Calendar sync (2 calendars) - Automated booking - Services & prices input - Basic bot personalisation - Multi-channel customisation - Send invoices - Online payments - Accounting software integration - Optional managed accounting from £49/month ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)[ Stripe Invoicing](https://www.capterra.com/p/10003759/Stripe-Invoicing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.