# GafferBot AI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GafferBot AI Software - reviews, pricing plans, popular comparisons to other Chatbot products and more.

Source: https://www.capterra.com/p/10042340/GafferBot-AI

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# 

 GafferBot AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

GafferBot AI

## What is GafferBot AI?

GafferBot AI is a customer service platform that automates lead management and workflows for trade businesses. Acting as a virtual receptionist, the software handles inquiries via web chat, WhatsApp Business, and Instagram around the clock. The AI qualifies leads by assessing budgets and identifying urgent requests such as burst pipes, escalating emergencies instantly. The platform generates quote estimates based on pricing structures, pre-qualifying customers for booking. Integrated with Google Calendar and Outlook, the software checks availability, books appointments, and prevents double-bookings. The system enables users to send invoices and accept online payments. A unified dashboard consolidates interactions, bookings, invoices, and metrics. Bot customization ensures responses match brand voice. Setup requires a single line of code compatible with platforms such as WordPress, Wix, and Squarespace.

## What is GafferBot AI used for?

[Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Chatbot](https://www.capterra.com/chatbot-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£59

Flat Rate, Per Month

Free trial  
available

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Do you work for GafferBot AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://gafferbot.ai/&name=GafferBot AI)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Augmented Analytics

Analyze data and automatically generate insights using AI/ML technologies

Automated Responses

Automatic reply functionality for incoming messages

Automated Routing

Tickets are automatically assigned to specific agents based on predefined rules

Business Process Automation

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

GafferBot AI 30 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Analyze data and automatically generate insights using AI/ML technologies

Automatic reply functionality for incoming messages

Tickets are automatically assigned to specific agents based on predefined rules

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Shortcuts for inputting frequently used messages

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Interprets what a user is doing based on context and helps guide them through the process.

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Used as a promotional or demonstration tool in sales and marketing presentations

Use AI to generate content in the form of text, images, videos, etc.

Helps understand a user's intentions/actions

Automatically identify and save contact information of potential customers

Score a lead on their quality or likelihood to buy based on certain behaviors

Ability to chat online in real time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Process and analyze human language in text or audio form

Adjust communications based on previous interactions or personal preferences

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Copy on the page or chat window encouraging the user to engage with the chat option

Streamlining repetitive tasks and activities through automated and predefined workflows

See options for potential search queries within the system

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

View messages sent by both parties during the chat conversation

Transfer queries and organize messages between agents

Program systems that assist users with their daily administrative responsibilities

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## Pricing

Free Trial

Essentials

£59.00

Flat Rate,Per Month

It includes:

-   500 conversations per month included
-   Choose 1 channel: WhatsApp, web chat, or Instagram
-   Additional channels available at £19/month each
-   Lead qualification AI
-   Calendar sync (1 calendar)
-   Automated booking
-   Services & prices input
-   Basic bot personalisation
-   Send invoices
-   Online payments

Pro

£149.00

Flat Rate,Per Month

It includes:

-   1,500 conversations per month included
-   All channels: WhatsApp, web chat, Instagram
-   Lead qualification AI
-   Calendar sync (2 calendars)
-   Automated booking
-   Services & prices input
-   Basic bot personalisation
-   Multi-channel customisation
-   Send invoices
-   Online payments
-   Accounting software integration
-   Optional managed accounting from £49/month

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)[

Stripe Invoicing](https://www.capterra.com/p/10003759/Stripe-Invoicing/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)