--- title: "SocialCRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SocialCRM Software - reviews, pricing plans, popular comparisons to other Social Media Management products and more." source_url: "https://www.capterra.com/p/10042417/SocialCRM/" page_type: "product" language: "en" --- # SocialCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) SocialCRM ## What is SocialCRM? SocialCRM is an AI-based social media scheduling platform for X, LinkedIn, Instagram, Threads, Facebook, and Pinterest. It offers a unified interface to compose, preview, and publish posts without switching tools. Its brand voice training analyzes past posts to generate AI-drafted content matching your tone. The workflow is streamlined into three steps: generating content, selecting a time, and scheduling. Platform-specific features include Instagram alt text, LinkedIn articles, X threads, and Pinterest board selection. Additional tools include an inspiration library for trending posts, AI image generation, a thread composer, and a content calendar. Analytics track follower growth and top-performing posts, while isolated workspaces enable managing multiple brands or projects with separate accounts, libraries, and analytics. ## What is SocialCRM used for? [Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Social Media Management](https://www.capterra.com/social-media-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SocialCRM?[Manage this product listing](https://www.g2.com/products/socialcrm/claim_requests/new?auto=true) ## SocialCRM Overview Updated September 2026 AI summary SocialCRM is a cloud-based social media marketing tool designed for small businesses seeking to organize and schedule content across multiple campaigns. It features an activity dashboard, post scheduling, content and image libraries, calendar management, and reporting with performance metrics. While it does not include social media integration or direct promotion tools, it supports teams in planning and tracking social activity efficiently. ## FAQs about SocialCRM Features and Usability ### What are the key features of SocialCRM? SocialCRM offers an activity dashboard, calendar management, post scheduling, and reporting/analytics for planning and tracking content activity. It also includes content management with a content library and image library, plus performance metrics for monitoring post results and organizing media assets across campaigns. Pricing ### How much does it cost and what fees or limitations are included? SocialCRM starts at $20 per month for the Personal plan, with the Creator plan at $50 per month and the Agency plan at $100 per month. A free trial is available. Personal includes 1 workspace, 100 scheduled posts, and 6 connected accounts; higher tiers add more workspaces and unlimited scheduled posts. Getting Started and Support ### What training and onboarding options does SocialCRM offer? SocialCRM provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can follow at their own pace for learning key functions and basic workflows. Getting Started and Support ### What customer support options does SocialCRM offer? SocialCRM provides email/help desk and chat support. User feedback on support quality is not available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels are the only confirmed support options. ## Features AI summary Based on 9,439 Social Media Management reviews Capterra data shows that buyers of Social Media Marketing software rank the following features as their top priorities: - **Social Media Integration** (**51%** of reviewers rated this feature as critical) - **Social Promotion** (**43%**) - **Post Scheduling** (**44%**) SocialCRM includes **Post Scheduling**, which helps teams plan content in advance and maintain a consistent publishing cadence across campaigns. However, it does not offer **Social Media Integration** or **Social Promotion**. Its support for **Post Scheduling** is still valuable for marketing teams, allowing teams to stay organized, publish on time, and keep social activity moving without manual day-to-day posting. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Calendar Management Track and manage schedules and meetings via an integrated calendar Content Library Centralized repository to store content and assets Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Image Library Store and manage images Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. SocialCRM 8 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Image Library: Store and manage images - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Post Scheduling: Schedules specific times for content to appear on social media platforms, blogs, websites etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10042417/SocialCRM/pricing/) Personal $20.00 Flat Rate,Per Month It includes: - 1 Workspace - 6 Connected Accounts (1 Per Platform) - 100 Scheduled Posts Per Month - 1,000 AI Text Generations Per Month - 40 AI Images Per Month - 40 AI Idea Batches Per Month - AI 30-Day Content Calendar - 20 Trending Repurposes Per Month - 5 Persona Scrapes Per Month Creator $50.00 Flat Rate,Per Month It includes: - 3 Workspaces - 25 Connected Accounts - Unlimited Scheduled Posts - 5,000 AI Text Generations Per Month - 120 AI Images Per Month - 120 AI Idea Batches Per Month - AI 30-Day Content Calendar - 60 Trending Repurposes Per Month - 25 Persona Scrapes Per Month Agency $100.00 Flat Rate,Per Month It includes: - 10 Workspaces - 100 Connected Accounts - Unlimited Scheduled Posts - 15,000 AI Text Generations Per Month - 300 AI Images Per Month - 300 AI Idea Batches Per Month - AI 30-Day Content Calendar - 200 Trending Repurposes Per Month - 75 Persona Scrapes Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.