# Cacao Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Cacao Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more. Source: https://www.capterra.com/p/10042442/Cacao --- # Cacao Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) Cacao ## What is Cacao? Cacao is a Google review management software that consolidates feedback collection, organization, and response for businesses with multiple locations. The platform aggregates reviews from individual Google Business Profiles into a unified dashboard, allowing teams to monitor performance, identify negative feedback, and compare ratings across branches. Feedback is captured through geolocation-specific QR codes, WhatsApp integration, and automated point-of-sale invitations, with unique QR codes organizing responses by location. AI-powered tools automate responses to reviews, maintaining consistent communication across all branches. Real-time analytics dashboards track metrics such as review volume and ratings. Customizable surveys and automated offers enhance customer engagement. Detailed reports and data exports support strategic planning, creating a workflow from feedback capture to review management. ## What is Cacao used for? [Reputation Management](https://www.capterra.com/reputation-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €29 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cacao?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cacao.to/&name=Cacao) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Automated Responses Automatic reply functionality for incoming messages Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Media Monitoring Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. Negative Feedback Management Identify, track, and respond to negative feedback Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Cacao 11 features Automatic reply functionality for incoming messages Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Tracks metrics that provide insight into how a user interacts with any interface or product Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. Identify, track, and respond to negative feedback View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Optimize and manage the search engine optimization efforts for a website or digital content ## Pricing 1 to 5 Branches/POS Locations €29.00 Usage Based,Per Month It includes: - QR Geolocated Per Branch - Customized Internal Surveys - Automatic AI Responses - Real-Time Multi-Branch Dashboard - Export And Reporting For Teams - Support For Chains And Franchises - POS System Integrations - Priority Technical Support - Automatic Updates - Real-Time Analytics Dashboard 6 to 10 Branches/POS Locations €21.00 Usage Based,Per Month It includes: - QR Geolocated Per Branch - Customized Internal Surveys - Automatic AI Responses - Real-Time Multi-Branch Dashboard - Export And Reporting For Teams - Support For Chains And Franchises - POS System Integrations - Priority Technical Support - Automatic Updates - Real-Time Analytics Dashboard 11 to 15 Branches/POS Locations €17.00 Usage Based,Per Month It includes: - QR Geolocated Per Branch - Customized Internal Surveys - Automatic AI Responses - Real-Time Multi-Branch Dashboard - Export And Reporting For Teams - Support For Chains And Franchises - POS System Integrations - Priority Technical Support - Automatic Updates - Real-Time Analytics Dashboard ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)