# RetailNext Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RetailNext Software - reviews, pricing plans, popular comparisons to other Retail Intelligence products and more. Source: https://www.capterra.com/p/10042452/RetailNext --- # RetailNext Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) RetailNext ## What is RetailNext? RetailNext is a retail analytics platform that brings e-commerce-style metrics to physical retail locations through unified intelligence for brick-and-mortar stores. The platform integrates foot traffic measurement, store occupancy monitoring, shopper behavior analysis, and security management into one solution. The traffic analytics module tracks foot traffic and conversion rates, while the occupancy feature helps manage customer flow and staffing levels. Video security delivers high-resolution footage for investigations. Shopper Journey analytics offer insights into store layouts and product placements, enabling data-driven A/B testing. Visual merchandising tools monitor compliance through cloud-based systems. The platform serves operations, asset protection, merchandising, and marketing teams with specialized solutions. RetailNext maintains SOC 2 Type II compliance for data security. ## What is RetailNext used for? [Retail Intelligence](https://www.capterra.com/retail-intelligence-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RetailNext?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://retailnext.net/&name=RetailNext) ## FAQs about RetailNext Overview ### What company size and specific industries is RetailNext built for? RetailNext is designed for brick-and-mortar retailers, shopping centers, restaurants, retail banks, and building and facility managers. The target audience spans organizations of different sizes in physical locations, especially businesses that need analytics and operational insight across stores, properties, or service sites. Features and Usability ### What are the key features of RetailNext? RetailNext offers behavior analytics, retail analytics, and sales analytics for tracking customer activity and store performance. It also includes business intelligence, real-time data, performance metrics, customer experience management, and retail auditing to support reporting, operational analysis, and measurement across retail locations. Getting Started and Support ### What training and onboarding options does RetailNext offer? RetailNext provides live online sessions and documentation for training. Live online sessions support guided instruction and setup with a trainer, while documentation gives teams written reference material for self-paced review and ongoing feature lookup. Getting Started and Support ### What customer support options does RetailNext offer? RetailNext provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat support. With no reviewer feedback available, the support experience cannot be described in terms of response speed, helpfulness, or common frustrations, so only the listed channels can be confirmed. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Behavior Analytics Track and analyze user behavior within a system or network Business Intelligence Technological processes and strategies used for collecting, managing, and analyzing organizational data Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Real-Time Data Receive data and information in real time Retail Analytics Analysis of retail data to provide actionable insights for optimizing store performance and brand presence RetailNext 9 features Track and analyze user behavior within a system or network Technological processes and strategies used for collecting, managing, and analyzing organizational data Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Receive data and information in real time Analysis of retail data to provide actionable insights for optimizing store performance and brand presence Evaluation of retail operations to ensure outlets follow operational, merchandising, and compliance standards. Manage sales in retail stores Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.