# Compass Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Compass Software - reviews, pricing plans, popular comparisons to other Retail Intelligence products and more. Source: https://www.capterra.com/p/10042455/Compass --- # Compass Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 12, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Compass ## What is Compass? Compass is retail activity intelligence software that delivers insights on pricing, promotion, and assortment trends for fast-moving consumer goods. The software uses an answers-first methodology to surface critical market insights upfront. Compass collects weekly market data without sampling or averaging. The Market Overview tool highlights emerging trends and volatile categories to aid root cause analysis. Insights Modules provide deep dives into pricing, promotion, and assortment with pre-built dashboards and data tools. Customization features allow users to fine-tune products, build groups, and create dynamic dashboards. The Report Builder enables shareable, tailored reporting with no usage restrictions. Compass tracks metrics across all products, retailers, and locations. ## What is Compass used for? [Retail Intelligence](https://www.capterra.com/retail-intelligence-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Compass?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://spins.com&name=Compass) ## FAQs about Compass Overview ### What company size and specific industries is Compass built for? Compass is designed for CPG brands and retailers in the fast-moving consumer goods industry, along with category managers, pricing analysts, and merchandising professionals who support those organizations. The vendor description does not specify a company size, so the target audience is defined by retail and consumer goods roles. Features and Usability ### What are the key features of Compass? Compass offers business intelligence, competitive benchmarking, customizable reports, and dashboard views for tracking performance data. Its data aggregation and real-time data features support retail analytics, while price optimization helps compare pricing patterns and analyze market positioning across products and competitors. Getting Started and Support ### What training and onboarding options does Compass offer? Compass provides webinars and documentation to help teams get started. Webinars support live, guided sessions for learning core features and workflows, while documentation offers written reference material for self-paced setup, feature lookup, and step-by-step guidance when needed. Getting Started and Support ### What customer support options does Compass offer? Compass provides Email/Help Desk, Knowledge Base, and Phone Support. User feedback on support quality is not available in the catalog, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels are the only confirmed support options. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Business Intelligence Technological processes and strategies used for collecting, managing, and analyzing organizational data Competitive Benchmarking Compare brand frequency and position versus competitors in AI content. Customizable Reports Alter the layout and content of reports Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Aggregation Collect, process and structure data from multiple sources for further analysis Price Optimization Track factors that affect pricing and adjust prices accordingly to increase sales Compass 8 features Technological processes and strategies used for collecting, managing, and analyzing organizational data Compare brand frequency and position versus competitors in AI content. Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Collect, process and structure data from multiple sources for further analysis Track factors that affect pricing and adjust prices accordingly to increase sales Receive data and information in real time Analysis of retail data to provide actionable insights for optimizing store performance and brand presence ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.