# VoiceAnswers Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VoiceAnswers Software - reviews, pricing plans, popular comparisons to other Lead Generation products and more.

Source: https://www.capterra.com/p/10042475/VoiceAnswers

---

# 

 VoiceAnswers Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

VoiceAnswers

## What is VoiceAnswers?

AI Phone Answering is an AI-powered platform that manages inbound calls automatically, answering in under one second and engaging callers in natural conversations without phone trees or voicemail. Available 24/7, it ensures every call is addressed. The system handles four interaction types: general inquiries with conversational responses, appointment booking with availability checks and confirmation texts, order taking with menu knowledge and routing, and lead capture with structured data like name, phone number, and request details. Setup requires simple call forwarding, with no new hardware or IT support. The AI greets callers using the business name and processes requests without training. After calls, results are delivered as structured data, not transcripts, including totals for orders, scheduled times for appointments, and contact details for leads. Each interaction gets a reference number, with results accessible via SMS, email, or a web dashboard for follow-up actions.

## What is VoiceAnswers used for?

[Lead Generation](https://www.capterra.com/lead-generation-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for VoiceAnswers?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://voiceanswers.ai/&name=VoiceAnswers)

## FAQs about VoiceAnswers

Overview

### What company size and specific industries is VoiceAnswers built for?

VoiceAnswers is designed for small businesses that depend on phone calls and need round-the-clock call coverage without adding staff. It is suited to restaurants, salons, home service companies, medical offices, and local retailers that handle frequent customer calls and appointment or service inquiries.

Features and Usability

### What are the key features of VoiceAnswers?

VoiceAnswers offers API access, activity dashboard reporting, and activity tracking for monitoring engagement. Core sales tools include contact database and contact management, lead capture, lead qualification, lead scoring, lead nurturing, lead segmentation, alerts/notifications, chat/messaging, and pipeline management.

Talk to an expert

### More questions?

Ask our experts

Pricing

### How much does it cost and what fees or limitations are included?

VoiceAnswers starts at $99 per month for the 200-minute usage-based plan, with a free trial available. The Growth plan is $199 per month for 500 minutes and 10 team members, and the Pro plan is $399 per month for 1,200 minutes and 25 team members. Setup takes about 10 minutes, and cancellation is allowed anytime.

Getting Started and Support

### What customer support options does VoiceAnswers offer?

VoiceAnswers provides Email/Help Desk, 24/7 Live Rep, and Chat support. No reviewer feedback on support is available, so the support experience cannot be characterized from user comments. The listed channels indicate direct help options for customers seeking assistance at any time through written or live contact.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Chat/Messaging

Communicate using direct chat or messages within the system

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

VoiceAnswers 14 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Communicate using direct chat or messages within the system

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Divide leads into buckets based on predefined criteria and routing rules

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Not explicitly named

$99.00

Usage Based,Per Month

It includes:

-   24/7 Call Answering
-   Appointment Booking
-   Order Taking
-   Lead Capture & Routing
-   AI Receptionist Picks Up Every Call Day Or Night (No Hold Music Or Voicemail)
-   AI Checks Availability, Books Appointments, Sends Confirmation Texts
-   AI Handles Restaurant Orders With Menu Knowledge And Sends Confirmed Orders Via SMS Or Dashboard
-   Every Call Becomes A Structured Lead With Name, Phone, Request Type, Urgency
-   Instant SMS And Email Notifications
-   Handles Unlimited Simultaneous Calls
-   Industry-Specific AI Knowledge
-   Structured Data (Not Just Transcripts)

Growth

$199.00

Per Feature,Per Month

It includes:

-   500 Minutes/Month
-   5 concurrent calls
-   10 Team Members

Pro

$399.00

Per Feature,Per Month

It includes:

-   1200 minutes/month
-   10 Concurrent Calls
-   25 Team Members

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.