--- title: "VoiceAnswers Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VoiceAnswers Software - reviews, pricing plans, popular comparisons to other Lead Generation products and more." source_url: "https://www.capterra.com/p/10042475/VoiceAnswers/" page_type: "product" language: "en" --- # VoiceAnswers Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) VoiceAnswers ## What is VoiceAnswers? AI Phone Answering is an AI-powered platform that manages inbound calls automatically, answering in under one second and engaging callers in natural conversations without phone trees or voicemail. Available 24/7, it ensures every call is addressed. The system handles four interaction types: general inquiries with conversational responses, appointment booking with availability checks and confirmation texts, order taking with menu knowledge and routing, and lead capture with structured data like name, phone number, and request details. Setup requires simple call forwarding, with no new hardware or IT support. The AI greets callers using the business name and processes requests without training. After calls, results are delivered as structured data, not transcripts, including totals for orders, scheduled times for appointments, and contact details for leads. Each interaction gets a reference number, with results accessible via SMS, email, or a web dashboard for follow-up actions. ## What is VoiceAnswers used for? [Lead Generation](https://www.capterra.com/lead-generation-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VoiceAnswers?[Manage this product listing](https://www.g2.com/products/ai-phone-answering/claim_requests/new?auto=true) ## VoiceAnswers Overview Updated September 2026 AI summary VoiceAnswers provides businesses of all sizes with lead generation tools designed to capture, qualify, and manage contacts efficiently. Covering features such as lead nurturing, segmentation, and scoring, it enables teams to track pipeline activities, set alerts, and communicate through chat. Deployment options include web, cloud, and mobile platforms, with API access for integration needs. ## FAQs about VoiceAnswers Overview ### What company size and specific industries is VoiceAnswers built for? VoiceAnswers is designed for small businesses that depend on phone calls and need 24/7 call coverage without adding staff. It is aimed at restaurants, salons, home service companies, medical offices, and local retailers that handle customer inquiries by phone. Features and Usability ### What are the key features of VoiceAnswers? VoiceAnswers includes API access, an activity dashboard, and activity tracking for monitoring sales and engagement data. It also offers alerts and notifications, chat and messaging, contact database and contact management tools, plus lead capture, lead management, lead nurturing, lead qualification, lead scoring, lead segmentation, and pipeline management. Pricing ### How much does it cost and what fees or limitations are included? VoiceAnswers starts at $99 per month for 200 minutes, with a free trial available and cancellation anytime. The Growth plan is $199 per month and includes 500 minutes, 5 concurrent calls, and 10 team members. The Pro plan is $399 per month with 1,200 minutes, 10 concurrent calls, and 25 team members. Getting Started and Support ### What customer support options does VoiceAnswers offer? VoiceAnswers provides Email/Help Desk, 24/7 Live Rep, and Chat support. No reviewer feedback is available to describe support quality, response times, or common issues, so the support experience cannot be summarized from user comments. ## Features AI summary Based on 6,570 Lead Generation reviews Capterra reviewers highlight these as the features buyers value most when choosing lead generation software: - **Search/Filter** (**44%** of reviewers rated this feature as critical) - **Lead Capture** (**50%**) - **Lead Management** (**42%**) VoiceAnswers includes **Lead Capture** and **Lead Management**, giving teams the tools to collect incoming prospects and organize follow-up activity in one place. However, it does not offer **Search/Filter**. Instead, it provides **Contact Database** (**45%**), which still gives teams a central place to store and review prospect information. Together, these features help businesses keep lead data organized, respond to new opportunities faster, and manage sales outreach more effectively. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Chat/Messaging Communicate using direct chat or messages within the system Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. VoiceAnswers 14 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Chat/Messaging: Communicate using direct chat or messages within the system - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10042475/VoiceAnswers/pricing/) Not explicitly named $99.00 Usage Based,Per Month It includes: - 24/7 Call Answering - Appointment Booking - Order Taking - Lead Capture & Routing - AI Receptionist Picks Up Every Call Day Or Night (No Hold Music Or Voicemail) - AI Checks Availability, Books Appointments, Sends Confirmation Texts - AI Handles Restaurant Orders With Menu Knowledge And Sends Confirmed Orders Via SMS Or Dashboard - Every Call Becomes A Structured Lead With Name, Phone, Request Type, Urgency - Instant SMS And Email Notifications - Handles Unlimited Simultaneous Calls - Industry-Specific AI Knowledge - Structured Data (Not Just Transcripts) Growth $199.00 Per Feature,Per Month It includes: - 500 Minutes/Month - 5 concurrent calls - 10 Team Members Pro $399.00 Per Feature,Per Month It includes: - 1200 minutes/month - 10 Concurrent Calls - 25 Team Members Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.