# IT Dock Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about IT Dock Software - reviews, pricing plans, popular comparisons to other IT Documentation products and more.

Source: https://www.capterra.com/p/10042497/IT-Dock

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# 

 IT Dock Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)

IT Dock

## What is IT Dock?

IT Dock is an IT documentation software designed for managed service providers to organize and secure client information. Technicians can store passwords, devices, contacts, runbooks, and network documentation with enterprise-grade encryption and streamlined access controls. Data is organized into workspaces with encrypted credentials, device configurations, contact records, and standard operating procedures. AI features include converting whiteboard photos into structured runbooks and generating network diagrams from device lists. Clients can self-populate data via onboarding forms, reducing manual entry. Security features include AES-256-GCM encryption, bcrypt hashing, two-factor authentication, and role-based permissions.

## What is IT Dock used for?

[IT Documentation](https://www.capterra.com/it-documentation-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

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Starting price

$19.99

Flat Rate, Per Month

Free trial  
not available

Free version not included

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## FAQs about IT Dock

Features and Usability

### What are the key features of IT Dock?

IT Dock offers documentation management and workflow automation for the IT sector. Its core features support organizing technical documents, managing IT-related workflows, and handling documentation processes within IT teams.

Pricing

### How much does it cost and what fees or limitations are included?

IT Dock offers a free version and three flat-rate plans: Solo at $19.99 per month for 1 tech, Team at $49.99 per month for 3 techs, and Business at $99.99 per month for 10 techs. Additional techs cost $9.99 per month on Team and Business.

Getting Started and Support

### What training and onboarding options does IT Dock offer?

IT Dock provides webinars, documentation, and videos to help teams get started. Webinars offer live or scheduled guidance, documentation gives written reference material for setup and feature use, and videos support visual, self-paced learning.

Getting Started and Support

### What customer support options does IT Dock offer?

IT Dock provides Email/Help Desk, a Knowledge Base, and Chat for customer support. No reviewer feedback about support experience is available, so support quality, response speed, and common frustrations cannot be assessed from user comments.

## Pricing

Free Version

Free

$0.00

It includes:

-   1 Tech
-   Up To 3 Clients
-   Core Documentation Features
-   Screenshot To Documentation (Limited)
-   Global Search
-   Network Diagram (Manual)
-   Client Onboarding Forms

Solo

$19.99

Flat Rate,Per Month

It includes:

-   1 Tech Included
-   All Documentation Types
-   Screenshot To Documentation (AI-Assisted)
-   Archive & Restore Records
-   Audit Log
-   Global Search
-   Auto Network Diagrams
-   Client Onboarding Forms
-   English & Spanish Interface
-   Unlimited Clients Included

Team

$49.99

Flat Rate,Per Month

It includes:

-   3 Techs Included
-   Role-Based Permissions
-   Screenshot To Documentation (AI-Assisted)
-   Archive & Restore Records
-   Audit Log
-   Team Management & Invites
-   Auto Network Diagrams
-   Client Onboarding Forms
-   English & Spanish Interface
-   Unlimited Clients Included

Business

$99.99

Flat Rate,Per Month

It includes:

-   10 Techs Included
-   Role-Based Permissions
-   Screenshot To Documentation (AI-Assisted)
-   Archive & Restore Records
-   Audit Log
-   Team Management & Invites
-   Advanced Admin Controls
-   Auto Network Diagrams
-   Client Onboarding Forms
-   English & Spanish Interface
-   Unlimited Clients Included

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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