--- title: "IT Dock Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about IT Dock Software - reviews, pricing plans, popular comparisons to other IT Documentation products and more." source_url: "https://www.capterra.com/p/10042497/IT-Dock/" page_type: "product" language: "en" --- # IT Dock Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Pricing](#pricing)[Support](#support) IT Dock ## What is IT Dock? IT Dock is an IT documentation software designed for managed service providers to organize and secure client information. Technicians can store passwords, devices, contacts, runbooks, and network documentation with enterprise-grade encryption and streamlined access controls. Data is organized into workspaces with encrypted credentials, device configurations, contact records, and standard operating procedures. AI features include converting whiteboard photos into structured runbooks and generating network diagrams from device lists. Clients can self-populate data via onboarding forms, reducing manual entry. Security features include AES-256-GCM encryption, bcrypt hashing, two-factor authentication, and role-based permissions. ## What is IT Dock used for? [IT Documentation](https://www.capterra.com/it-documentation-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19.99 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IT Dock?[Manage this product listing](https://www.g2.com/products/itdock-io/claim_requests/new?auto=true) ## IT Dock Overview Updated September 2026 AI summary IT Dock provides organizations with tools for managing IT documentation, supporting businesses of all sizes that need to organize technical records and internal information. With deployment options across major platforms, it offers documentation management and workflow automation features tailored to IT teams. The platform focuses on maintaining structured, accessible system documentation to promote clarity and operational consistency. ## FAQs about IT Dock Features and Usability ### What are the key features of IT Dock? IT Dock offers documentation management and workflow automation designed for the IT sector. Its core features focus on organizing technical documents, structuring information for IT teams, and automating routine process steps across documentation and operational workflows. Pricing ### How much does it cost and what fees or limitations are included? IT Dock starts at $19.99 per month for the Solo plan, which includes 1 tech and unlimited clients. The Team plan costs $49.99 per month for 3 techs, and Business is $99.99 per month for 10 techs. Additional techs cost $9.99 per month, and a free version is available. Getting Started and Support ### What training and onboarding options does IT Dock offer? IT Dock provides webinars, documentation, and videos to help teams get started. Webinars support live instruction and guided setup, documentation offers written reference material for steps and features, and videos give visual walkthroughs that users can review at their own pace. Getting Started and Support ### What customer support options does IT Dock offer? IT Dock provides Email/Help Desk, a Knowledge Base, and Chat for customer support. With no reviewer feedback on support topics available, the listed channels indicate the main ways users can seek help and find product information. ## Features AI summary Based on 388 IT Documentation reviews Capterra reviewers highlight these features as the top priorities when selecting IT Documentation software: - **Documentation Management** (**60%** of reviewers rated this feature as critical) - **Knowledge Base Management** (**51%**) - **Text Editing** (**55%**) IT Dock includes **Documentation Management**. However, it does not include **Knowledge Base Management** or **Text Editing**. Its support for **Documentation Management** helps teams keep technical information organized, maintain clear internal records, and make important system details easier to access, helping businesses improve consistency and reduce time spent searching for critical documentation. Get Advice We can help you find the software with the features you need. ## Pricing Free Version [View pricing plan details](https://www.capterra.com/p/10042497/IT-Dock/pricing/) Free $0.00 It includes: - 1 Tech - Up To 3 Clients - Core Documentation Features - Screenshot To Documentation (Limited) - Global Search - Network Diagram (Manual) - Client Onboarding Forms Solo $19.99 Flat Rate,Per Month It includes: - 1 Tech Included - All Documentation Types - Screenshot To Documentation (AI-Assisted) - Archive & Restore Records - Audit Log - Global Search - Auto Network Diagrams - Client Onboarding Forms - English & Spanish Interface - Unlimited Clients Included Team $49.99 Flat Rate,Per Month It includes: - 3 Techs Included - Role-Based Permissions - Screenshot To Documentation (AI-Assisted) - Archive & Restore Records - Audit Log - Team Management & Invites - Auto Network Diagrams - Client Onboarding Forms - English & Spanish Interface - Unlimited Clients Included Business $99.99 Flat Rate,Per Month It includes: - 10 Techs Included - Role-Based Permissions - Screenshot To Documentation (AI-Assisted) - Archive & Restore Records - Audit Log - Team Management & Invites - Advanced Admin Controls - Auto Network Diagrams - Client Onboarding Forms - English & Spanish Interface - Unlimited Clients Included Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.