--- title: "Twib Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Twib Software - reviews, pricing plans, popular comparisons to other Field Sales products and more." source_url: "https://www.capterra.com/p/10042512/Twib/" page_type: "product" language: "en" --- # Twib Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Twib ## What is Twib? Twib is a cloud-based sales reporting and field team management platform that centralizes GPS tracking, attendance monitoring, expense management, and sales analytics in a mobile-optimized application. The software enables managers to track team activities through map-based check-ins that capture location data and photos, providing transparency in field operations. The expense management module offers real-time visibility into spending through a paperless workflow, while attendance tracking records precise time and location data for office and remote employees. Twib supports offline functionality, syncing data to AWS servers once connectivity resumes. Features include task assignment, lead management, client tracking, leave administration, payroll integration, order management, and tour planning. Analytics transform data into actionable insights, and the cloud infrastructure enables access from any location, facilitating coordination for distributed teams. ## What is Twib used for? [Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Field Sales](https://www.capterra.com/field-sales-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹199 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Twib?[Manage this product listing](https://www.g2.com/products/twib/claim_requests/new?auto=true) ## Twib Overview Updated September 2026 AI summary Twib is a sales tracking solution for businesses of all sizes, offering tools for lead management, sales pipeline oversight, and customizable reporting. Its features include interaction tracking, activity dashboards, alerts, and a mobile app for remote access. Notably, Twib supports lead scoring and offers flexible deployment across web and mobile platforms, including iOS and Android devices. ## FAQs about Twib Features and Usability ### What are the key features of Twib? Twib offers lead management and lead scoring for tracking prospects, along with sales pipeline management to organize deal stages. It includes interaction tracking, commenting or notes, and alerts/notifications for sales follow-up. Reporting/analytics, customizable reports, and an activity dashboard provide visibility into sales performance, while the mobile app supports access on the go. Pricing ### How much does it cost and what fees or limitations are included? Twib offers a free version for up to 10 users, with 4 check-ins per day and 15 days of history. The basic plan costs ₹199 per user per month with unlimited users and 90 days of history. The enterprise plan is ₹499 per user per month for live GPS tracking and multi-branch management. Getting Started and Support ### What training and onboarding options does Twib offer? Twib provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and questions in real time, documentation gives written reference material for later review, and videos offer visual walkthroughs that teams can follow at their own pace. Getting Started and Support ### What customer support options does Twib offer? Twib provides email/help desk, chat, a knowledge base, and FAQ/forum support. These channels give users multiple ways to find answers or request help. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 5,061 Field Sales reviews Capterra data shows that buyers of sales tracking software rank the following features as their top priorities: - **Sales Pipeline Management** (**51%** of reviewers rated this feature as critical) - **Lead Management** (**46%**) - **Reporting/Analytics** (**39%**) Twib supports all three of the features reviewers consider most important: **Sales Pipeline Management**, **Lead Management**, and **Reporting/Analytics**. Together, these capabilities help businesses track deals through each stage, manage prospect information more effectively, and monitor sales performance with clearer insights, allowing teams to improve follow-up, spot trends faster, and make better sales decisions. Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Commenting/Notes 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Leave comments and notes on documents for others to view Interaction Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Mobile App 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access the system via a mobile application Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Twib 10 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Commenting/Notes: Leave comments and notes on documents for others to view - Customizable Reports: Alter the layout and content of reports - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Mobile App: Access the system via a mobile application - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Version [View pricing plan details](https://www.capterra.com/p/10042512/Twib/pricing/) basic ₹199.00 Per User,Per Month It includes: - Unlimited Check Ins - History Available For 90 Days - Export To Excel - Lead Management - Client Management - Advanced Checkin Report - Expense With Images - Document Vault - Priority Support - No Live GPS Tracking - No GPS Report - No Geo Fence enterprise ₹499.00 Per User,Per Month It includes: - Lifetime History (GPS Tracking Data Available For 1 Year, Rest Lifetime) - Analytics Report - Tour Plan Management - Multi Branch Management - Multi-Admin Access - Permission Settings (To Allow/Restrict Access For Admins For Multi-Admin Account) - Consolidated Report - Custom Fields/Dynamic Fields (Option To Gather Additional Data In Check-In) - Custom Forms - Customization On Request (Includes Additional Charges) - API & Webhook Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MH Mark H. Chief Operations Officer Automotive ### "First Time CRM User." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2026 I was not expecting the level of quick response service that was received every time I had a question or a problem. Best customer service I have seen for a long time. Well done Twib. This system is so easy to use, we have some users over 50, who are able to work with this in a few short lessons. Very user friendly and can work out most things as you go even if you have never used a CRM before. Ideal for all our staff who all have different levels of computer/IT skills Pros I looked at many other CRM sites before deciding to go with Twib. I was looking for a basic system that was very easy for my first time users out in the field. Other systems were much too complicated and costly for the simple things I was looking for to get started. Along my learning of the system, I found the WhatsApp chat very helpful and everything I questioned was fully very promptly. Because I have people in my team that speak two different languages, they even added a section in the menu for admin to see what language the client speaks so we know who in our team is able to do a follow up meeting. This has become a valuable tool. This system has helped us greatly in being able to finally track what or staff are doing and logging how they spend their days when you can't see what they are doing like an office environment. The best thing is the minimal cost for a small business like ours just starting off, it allows us all the things we need without paying for bigger systems that a small team does not need. Well done Twib team, you have made our lives much easier now that we can also do reporting on all our staff and monitor their progress and visits of both old and new clients. Cons At the start the mapping of customers was hard to understand but with a few chats later we got that sorted and are now making sure our staff are entering Client details in thoroughly. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [ClearView CRM](https://www.capterra.com/p/201302/ClearView-CRM/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Twib The other alternatives were all great and had exactly what we needed but when you went to purchase what you could afford, these functions were always on the higher tier of payments and made it too expensive for our small team. We don't need a HR or Accounting package with the options we need. Mapping or tracking your staff is a basic thing a CRM should do but all others placed that option in the most expensive tier option. Not for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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