--- title: "ZipID Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ZipID Software - reviews, pricing plans, popular comparisons to other Compliance products and more." source_url: "https://www.capterra.com/p/10042541/ZipID/" page_type: "product" language: "en" --- # ZipID Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ZipID ## What is ZipID? ZipID is the only I-9 compliance and identity verification platform built by a 9/11 Commission attorney and former Homeland Security Director at MorphoTrak (now IDEMIA) โ€” one of the world's largest biometric companies. Complete a fully compliant, ICE-ready I-9 in under 8 minutes. No training required. AI-powered OCR reads and autofills government-issued ID data directly into the I-9 form. NIST-validated facial recognition matches a live selfie to the ID photo at 99.8% accuracy, with liveness detection to stop deepfakes and spoofing. Risk flags surface in plain English โ€” no compliance expertise needed. Every I-9 includes a timestamped audit trail satisfying all five federal electronic I-9 requirements under 8 CFR ยง 274a.2, secured in an encrypted AWS enclave. Fines now exceed $2,700 per form. ICE audit rates in 2025โ€“2026 are the highest in a decade. ZipID makes sure you're ready. Plans start at $89/month. No setup fees. No training costs. Cancel anytime. ## What is ZipID used for? [Identity Verification](https://www.capterra.com/identity-verification-software/)[Compliance](https://www.capterra.com/compliance-software/)[Background Check](https://www.capterra.com/background-check-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $7.5 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ZipID?[Manage this product listing](https://www.g2.com/products/zipid/claim_requests/new?auto=true) ## ZipID Overview Updated September 2026 AI summary ZipID delivers identity verification, background check, and compliance tools for organizations of all sizes, supporting onboarding and risk management. Its features include ID scanning, biometrics, liveness detection, fraud detection, KYC compliance, and audit trails, with optional workflow automation and third-party integrations. ZipID is available on cloud, web, and mobile platforms for flexible deployment. ## FAQs about ZipID Overview ### What company size and specific industries is ZipID built for? ZipID is designed for organizations of any size across all industries that need I-9 compliance, identity verification, and hiring fraud protection. It fits HR departments, compliance officers, hiring managers, and legal teams in sectors where verifying employee identity and meeting hiring requirements are part of the onboarding process. Features and Usability ### What are the key features of ZipID? ZipID offers identity verification and fraud detection features such as ID scanning, biometrics, liveness detection, multiple authentication methods, and optical character recognition. It also includes compliance management, audit trail, audit management, employment eligibility verification, secure data storage, workflow automation, and third-party integrations for records and status tracking. Pricing ### How much does it cost and what fees or limitations are included? ZipID starts at $7.50 per month on the Basic Queen Bee Plan and $9.50 per transaction on the Buzzing Hive Plan. A free trial is available, and Buzzing Hive also lists $89.00 per month after the first 30 days free. Basic includes AI support, OCR autofill, and audit logs. Getting Started and Support ### What training and onboarding options does ZipID offer? ZipID provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and later review of key steps and features. Getting Started and Support ### What customer support options does ZipID offer? ZipID provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These channels give users multiple ways to find answers and reach support, with self-service options alongside direct contact methods. ## Features AI summary Based on 187 Compliance reviews Capterra data shows that buyers of identity verification software rank the following features as their top priorities: - **Data Verification** (**65%** of reviewers rated this feature as critical) - **ID Scanning** (**74%**) - **Fraud Detection** (**64%**) ZipID supports all three of the features reviewers value most: **Data Verification**, **ID Scanning**, and **Fraud Detection**. Combined, these capabilities help businesses confirm customer information, capture and review identification documents accurately, and spot suspicious activity earlier, allowing teams to reduce risk and complete verification checks with more confidence. ID Scanning 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Scan and validate an ID barcode Fraud Detection 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify and prevent suspicious activity Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Secure Data Storage 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Audit Trail 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Biometrics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. ZipID 30 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Security: Protect sensitive data for digital privacy - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Fraud Detection: Identify and prevent suspicious activity - ID Scanning: Scan and validate an ID barcode - Identity Verification: Validating the identity of an individual or entity through verification of personal information or credentials - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - KYC Compliance: Verify the identity, suitability, and risks involved with maintaining a business relationship - Liveness Detection: Securely detect whether a user is a fake representation or a live human being. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Real-Time Data: Receive data and information in real time - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Secure Data Storage: Securely stores data to prevent data loss or breaches - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Onboarding: Guide new users to understand and become proficient in using a product or service - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial [View pricing plan details](https://www.capterra.com/p/10042541/ZipID/pricing/) Basic Queen Bee Plan $7.50 Usage Based,Per Month It includes: - Automated workflow completed in 6 minutes or less - AI-powered ICE-compliant OCR auto-fills employee and employer sections from ID scan - Supports remote, hybrid, and in-person hires - Wet signatures with metadata (no printing required) - Automated E-Verify redirect with I-9 Additional Information auto-populated - Downloadable I-9 PDF with IDs and selfie - Multi-location HR visibility and staff permissions - Audit-ready activity log searchable by employee, HR user, location, and date - Automated status updates and reminders throughout the I-9 workflow - Full encryption of data at rest and in transit - New customer training by ZipID support team - AI Knowledge Base and chatbot for self-service support Buzzing Hive Plan $9.50 Usage Based,Per Month It includes: - Includes all features from the Basic Queen Bee Plan - NIST-validated 1:1 biometric facial recognition with 99.998% accuracy - Live selfie matched to government-issued ID photo at point of hire - Liveness detection to prevent spoofing, deepfakes, and photo substitution - AI-powered fraud detection flags tampered, synthetic, or spoofed documents (coming soon) - Identity confidence score with every new hire verification - Recommended for remote workers, regulated industries, and sectors vulnerable to identity fraud or economic espionage - Priority customer support Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LH Lindsey H. Founder Management Consulting ### "The identity-first I-9 platform hiring teams actually need, built by someone who wrote the rules" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2026 ZipID is a rarity - a platform where the depth of thinking matches the surface polish. The team is responsive, the compliance framing is legally grounded, and the product does what it promises. What sets it apart in the I-9 space: the scored confidence result on the identity match (rather than a simple pass/fail) and an audit trail actually built for ICE inspection, not just record-keeping. Overall, ZipID enables confident identity verification with ease, not just paperwork completion. Pros ZipID is the only I-9 verification platform I've evaluated that treats identity verification as the purpose, not paperwork completion. That framing shows up throughout the product design, not just the pitch. \[sensitive content hidden\] background as 9/11 Commission counsel and author of REAL ID isn't a marketing bio, the compliance choices in the product reflect someone who has actually written this kind of law. It's rare to see a compliance tool that respects both the legal complexity and the hiring team's need for something usable. Cons Honestly, nothing significant stands out worth flagging. My only note is aspirational - the reporting is solid where it counts today, and I'm excited to see how it continues to evolve. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.