# ZipID Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ZipID Software - reviews, pricing plans, popular comparisons to other Identity Verification products and more.

Source: https://www.capterra.com/p/10042541/ZipID

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 ZipID Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

ZipID

## What is ZipID?

ZipID delivers enterprise-grade identity verification purpose-built for the I-9 hiring process. NIST-validated 1:1 facial recognition matches a live selfie to a government-issued ID at 99.8% accuracy, with liveness detection to stop deepfakes, spoofing, and AI-generated impersonation. AI-powered OCR reads and autofills identity document data, cross-checks for logical consistency, and flags tampered or synthetic documents before the hire is accepted. ZipID returns a face recognition confidence score between the selfie and ID image with plain-English guidance — not a black-box result. Built by Janice Kephart, former Homeland Security Director at MorphoTrak (now IDEMIA), where she designed biometric workflows at enterprise scale for U.S. government clients. No other I-9 platform was engineered by someone with this combination of biometric technology, national security, and identity law expertise. Plans start at $89/month.

## What is ZipID used for?

[Identity Verification](https://www.capterra.com/identity-verification-software/)[Compliance](https://www.capterra.com/compliance-software/)[Background Check](https://www.capterra.com/background-check-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$7.5

Usage Based, Per Month

Free trial  
available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Background Screening

Researching and validating a person's criminal, educational, job or financial records

Biometrics

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

ZipID 25 features

Software program that continuously adjusts its behavior based on observed data

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Researching and validating a person's criminal, educational, job or financial records

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Identify and prevent suspicious activity

Scan and validate an ID barcode

Validating the identity of an individual or entity through verification of personal information or credentials

Verify the identity, suitability, and risks involved with maintaining a business relationship

Securely detect whether a user is a fake representation or a live human being.

Identify the physical location of an individual, asset, device, etc.

Access software remotely via mobile devices

Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics

Ability to recognize printed or written text within digital images or scanned documents

Streamlining repetitive tasks and activities through automated and predefined workflows

Receive data and information in real time

Ability to record, store, update, and retrieve information

Securely stores data to prevent data loss or breaches

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Guide new users to understand and become proficient in using a product or service

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We can help you find the software with the features you need.

## Pricing

Free Trial

Basic Queen Bee Plan

$7.50

Usage Based,Per Month

It includes:

-   Automated workflow completed in 6 minutes or less
-   AI-powered ICE-compliant OCR auto-fills employee and employer sections from ID scan
-   Supports remote, hybrid, and in-person hires
-   Wet signatures with metadata (no printing required)
-   Automated E-Verify redirect with I-9 Additional Information auto-populated
-   Downloadable I-9 PDF with IDs and selfie
-   Multi-location HR visibility and staff permissions
-   Audit-ready activity log searchable by employee, HR user, location, and date
-   Automated status updates and reminders throughout the I-9 workflow
-   Full encryption of data at rest and in transit
-   New customer training by ZipID support team
-   AI Knowledge Base and chatbot for self-service support

Buzzing Hive Plan

$9.50

Usage Based,Per Month

It includes:

-   Includes all features from the Basic Queen Bee Plan
-   NIST-validated 1:1 biometric facial recognition with 99.998% accuracy
-   Live selfie matched to government-issued ID photo at point of hire
-   Liveness detection to prevent spoofing, deepfakes, and photo substitution
-   AI-powered fraud detection flags tampered, synthetic, or spoofed documents (coming soon)
-   Identity confidence score with every new hire verification
-   Recommended for remote workers, regulated industries, and sectors vulnerable to identity fraud or economic espionage
-   Priority customer support

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)